Sales Manager
Resume:
IMTIAZ R
Qureshi
Curriculum Vitae
SALES & BUSINESS DEVELOPMENT
MANAGEMENT
PROFESSIONAL
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IMTIAZ R QURESHI
Email: ********@*****.*** Mob: +971-**-***-****
Visa Status: Visit Visa
SALES & BUSINESS DEVELOPMENT SPECIALIST
PROFILE SYNOPSIS
Result-oriented and customer driven sales management professional with 20+ years of work experience across logistics and retail domains. Demonstrated expertise in sales management, marketing, business development, key account management, negotiating deals and building effective sales strategies
Displayed ability to solidify sales outcomes under challenging circumstances and stiff competition along with skills of developing and maintaining optimal networking performance with customers in the assigned territory.
Business development executive with logistics background possessing excellent management, strategy planning, communication, presentation, negotiation, client convincing, interpersonal and customer service skills. Skilled in import and export operations and managing freight over land air and water.
Excels in developing high quality plans and strategies that generate growth and produce results. Detail oriented, observant and great problem solver. Skilled in optimizing teams dynamics, uniting diverse agendas to a common goal, and harnessing strategic and operational drivers to deliver results. CORE COMPETENCIES
CAREER CONTOUR
DHL Express LLC, Country Office, Dubai, UAE
Business Development Executive (October 2011 –December 2016) Operation Management (March 2008 – October 2011)
Transmed Overseas INC., Dubai, UAE
Key Account Manager (January 2000 – December 2007) ARY Jewellers, Muscat, Oman
Sales & Operation Manager - (April 1994 – July 1999) CAREER HIGHLIGHTS
Recognized for opening maximum number of accounts / FTB / Revenue in 2011 and 2012.
Provided training to subordinates & supervised them closely.
Nominated for Employee of the Year 2008 in DHL.
Awarded Employee of the Month in September 2008 in DHL.
Awarded I Suggest Award in DHL.
Chosen as the Local Quality Service Representative in DHL.
Awarded Employee of the Year 2004 in Transmed.
Team
Building &
Leadership
Skills
Relationship
Management
Key Account
Management
Customer
Service
Management
Sales &
Business
Development
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PROFESSIONAL EXPERIENCE
DHL Express LLC, Country Office, Dubai, UAE (2011 – 2016) BUSINESS DEVELOPMENT EXECUTIVE + SME (TEAM LEADER) EXPRESS & AVIATION / FREIGHT FORWARDING / FTL & LTL
(LAND FREIGHT) / B2B / B2C / E-COMMERCE
Maximises business prospects including all products and services with Client.
Ensures maximum utilisation of existing contracts by maintaining relationships with Clients through regular daily review visits.
Identifies and develops new opportunities with the Client as identified.
Identifies competitors & reports competitor activity & market share
Represents the Client at the Client’s operational base.
Attends morning and other meetings and reports all relevant information (client drilling programme, enquiries, quotations etc.) to base on a daily basis.
Supports the Marketing Department in enhancing brand value across Client organisation
Prepares a weekly & monthly activity report as requested by department(s) head.
Sets up meetings and presentations seamlessly for Business Unit Managers, Product Sales Manager, Marketing Manager and any other official as required.
Covers all operational bases of the Client.
Carries out any other Business Development activity that may be required by the client.
Builds relationship with senior management team of customers
Manages the Sales team dedicated to CAM’s clients
To facilitate the process of ERP.
Specialist for B2B / B2C / 3PL / E-Commerce
Operation Management, UAE (2008 – 2011)
ROAD & EXPRESS OPERATION
Coordinate and ensure smooth operation of air/ road shipments.
Arrange inspection and supervision in case of export cargo (personal effects).
Plan and schedule DO collection, customs clearance delivery for import shipments, offloading, collecting of cargo, customs inspection, a collection of AWBs/Import Bill / BOE /Airway Bill for export shipments.
Check accuracy of documents for clearance purposes, open job accordingly and process as per customer requirements (import, export, transit, etc.).
Coordinate with Airport Office for clearance and delivery of airfreight shipment
Arrange for approvals from the municipality for all kinds of items that are subject to the approval of ministries prior to clearance.
Coordinate with shipping lines, Transporter and customs authority
Monitor and control custom deposits/duty and follow-up for refunds.
Enter all billing instructions in each respective job and handover file to billing department/ forward documents to agents/clients as per FIDI requirement/manage job reconciliation with the Accounts department.
Coordinating with respective counterpart for cross check on paper work approval / material / HS Code
DG Good Approval and coordinating with respective department
Customer updates and visits on Customs regulation / Clearances / Finance (Billing Statement)/ Shipment collection strategies.
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PROFESSIONAL EXPERIENCE (CONTD.)
Transmed Overseas S.A (2000-2007) - FMCG
KEY ACCOUNT MANAGER (RETAIL / WHOLESALE / SUPERMARKET (A / B / C) / EDUCATION SECTOR / CATERING
Profitable and sustainable market share growth within assigned Key Accounts and all targeted categories
(Confectionary, Ice Cream, Food Items etc while respecting the Mars Group brand image
Sell through within Key Accounts with customer accounts.
Leading and coaching a sales team of 10 people for northern emirates territory.
Implementing original sales strategies to achieve exceptional result and hit KPI’s.
Fostering strong relationship with major supermarket chains.
Solving point of purchase marketing challenges in collaboration with the marketing team.
Managing budgets, targets and commissions.
Advising and negotiating on acquisitions of new products.
Managed a range of medium to large retail clients in my region, up selling and cross selling as appropriate.
Managed new leads and existing clients, pitching the expanding range of products.
Supported sales manager with developing and implementing sales strategies.
Presented my team result of the board when required in fortnightly sales meetings.
Arrangement of trainings / field assessments.
Role plays with multiple personalities.
Daily briefing for the previous day result vs. the monthly achievement.
Weekly meetings / presentation of achievements, challenges, way forward.
Team annual vacation planning against the coverage of route and kpi’s and target.
Responsible for the commercial success (sales) of assigned Key account and category.
Responsible as the lead contact for all Global focus that both these accounts receives to Key Account Minimum Standards i.e. Strategic Account Plan, Account Fact Book, order process management, financial reporting and KPI monitoring.
Responsible internally as the ‘ambassador’ for assigned accounts. ARY Jewellers (1994-1999)
SHOWROOM MANAGER
Overall management of the jewellery store. Overseeing the success of store is reflection of the manager’s work performance.
Manage daily activities and operations of the jewellery store which includes the planning out of the work assignments and work schedules of the employees, assigning the specific duties of these employees, directs the store personnel to their specified merchandise and conduct employee performance review.
To promote and advertise the store and its merchandise, the jewellery, keep track of advertisements and promotions.
Responsible for performing inventory of the whole store which may involve the counting or checking of stocks, reconciling of cash with sales receipt, keeping store transaction records and ordering merchandise and stock when necessary.
To ensure that the store personnel comply with the store’s security, sales and record taking practices and procedures.
Practicing great customer and address the queries or concerns that may arise from the clients. ACADEMIC CREDENTIALS
BBA - Preston University – Lahore (1999 – 2002 )
HSSC – High School passed with 78% ( 1996-1998)
IT SKILLS
Proficient in Windows, MS Office, Power Point, Excel, PERSONAL DOSSIER
Languages Known: English, Urdu and Arabic (moderate)
Nationality: Pakistani
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