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Customer Service Manager

Location:
Redding, California, United States
Posted:
January 20, 2018

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Angela K Alberts

P.O.BX ****/ **** Frances Street

Cottonwood, CA 96022

530-***-**** Cell

530-***-**** Home

ac34a2@r.postjobfree.com

Profile

I am an honest, hard working, ethical, independent, self starter. I enjoy helping others whether that means my teammates or customers. I have spent most of my adult life in positions that afford me an opportunity to assist and educate others to thinking outside the box. I would like to find a position that I could learn more skills and hone my craft even more. I am hoping my next position will be the one that I can build a retirement plan with.

Experience

Shasta County Health and Human Services; Redding, CA 2017

Medical Services Clerk, answered phones, greeted participants, screened new participants, ran daily reports, maintained office supplies, created correspondence with other agencies and officials, researched and updated providers contact information, assisted with disbursements to participates.

Express Employment Professionals Red Bluff, CA 2016

Addecco Services, Redding, CA 2016

Blue Shield of California; Redding, CA 2011- 2016

Customer Service Representative ITS Home took customer calls, resolved claims issues with unconventional methods. Received calls for benefit questions and clarification.

SPHERION; Redding, CA 2011

Temporary office support

State Farm; Dixon, CA 2007-2010

Office Manager/ Front Office/ Sales schedule appointments, send/ receive faxes for proof of coverage for home and auto, intake for accident claims, licensed for personal liability and casualty sales maintained calendars for all sales agents in the office.

Magna Entertainment, Incorporated 2001-2007

Office Manager- Organized activities to educate the community about the potential project, gave oral presentations explaining in great detail how the project would benefit the local area. Ran all office schedules maintained office supplies and organized technical support until project was rejected by voters.

Fairfield Equipment Rentals, Incorporated 2004-2005

Maintenence Management Assistant/ Parts Manager

Maintain maintenance schedules for all equipment, prepared budget for next fiscal year, utilized fleet maintenance programs, updated I'll supply orders for three landfills and one power company, prepared and submitted payroll for all maintenance personnel, submitted monthly budget and expenditures for maintenance division of all three landfill, travel to each landfill weekly to maintain supplies and parts orders, build relations with vendors located new vendors, located new and obsolete parts for equipment, located vendors and setup contracts.

Republic Services, Incorporated 2001-2004

Maintenence Office Manager Maintain maintenance schedules for all equipment, prepared budget for next fiscal year, utilized fleet maintenance programs, updated I'll supply orders for three landfills and one power company, prepared and submitted payroll for all maintenance personnel, submitted monthly budget and expenditures for maintenance division of all three landfill, travel to each landfill weekly to maintain supplies and parts orders, build relations with vendors located new vendors, located new and obsolete parts for equipment, located vendors to assist with emergency situations.

Education

Chemeketa Community College; Salem, OR Office Management/ Medical

Skills

Microsoft Office suite, Quick Books, Intuit accounting systems, Fleet Management, type 50wpm, 10 key, data entry



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