Customer Service Assistant

Location:

Posted:

January 22, 2018

Byron C. Von Leggett

Raytown, MO. 64138

*******@*****.***

Qualifications

Dependable

Team Player

Strong Communication Skills

Self Motivated

Employment History

Allegion 06/16 to present

Assist with PO

Quote assistance

Order status

Raytown South High School 02/14 to present

Assistant Track Coach

Certificated Substitute Teacher

Help young athletes excel

Mentor and educate

CVS Caremark, 11/08 to 10/15

Executive Recovery

Fill prescriptions for Members

Help representatives with benefit inquires

Assist representatives with billing issues

Assist with representatives with mail-order issues Choice Options

Asurion, 08/04 to 09/08

Team Coach

File wireless insurance claims

Handle high risk account calls

Send and review affidavits for approval

Coach and mentor customer service representatives to meet monthly performance goals

Process large insurance enrollments for clients

EDUCATION

Park University- Parkville, MO

Major: Communication Radio & Television

Minor: Communication Human Relation & Theory & Criminal Justice

Licenses- Casualty & Property Licenses, 08/02 to 08/06

Connecticut, Delaware, Florida Georgia, Kentucky, New Mexico, North Carolina, Oklahoma, South Carolina, and Texas, FCC