Customer Service Insurance

AKSHAY B. BANE

D/***, Panchavatidham,

Ashokvan, Shiv-Vallabh Road,

Dahisar (East),

Mumbai 400-068

Mobile: +91-720*******/882-***-****

Email: ******.******@*****.***

CAREER OBJECTIVE:

I am looking ahead to work in a professional, growth oriented organization, where in one can make significant contribution to the success of the organization. Seeking a position that involves creativity, challenges and that provides me, an opportunity to constantly strive to explore, innovate & excel in attaining organizational and my individual goals. A consistently dependable team player, I can thrive in a high-pressure environment, enjoy the challenges of meeting deadlines and work in a team.

STRENGTH & SKILLS:

Good analytical, interpersonal, communication & listening skills coupled with dedication and sincerity towards the assigned job.

EDUCATION BACKGROUND:

Course / Degree

Institute / Board

Year of Passing

Grade

B.E. (Automobile)

Mumbai University(Rajendra Mane Collage of Engineering & Technology)

2014

I

H.S.C

Maharashtra Board

( Niramala Collage of Science & Commerce)

2010

I

S.S.C

Maharashtra Board (Shailendra Education Society)

2008

I

INTERNSHIP

* Sai Service Agency Pvt. Ltd, Mumbai: (June 2013 – August 2013)

- Introduction and servicing various parts of vehicle.

- How to diagnose the problem occurred in vehicle.

- Experience about floor control in workshop.

PROJECT HANDLED

* Design of an Automotive Electrical Systems with wireless charging (June 2013 – Dec 2013)

Involved in demonstrating model of electrical system for automobile engineering to get the complete idea about wiring and functionality of electrical components in vehicles.

“Wireless charging” – cable free charging of battery in electrical vehicle.

Past Job Profile

* SC FORD Auto Agency Private Ltd.(July 2014-November 2014)

PROFILE: BODY SHOP ADVISER

Interact with customers

Make estimate of damaged vehicles

Intimate the insurance claims and provide insurance facility to insured person

* ICICI LOMBARD GENRAL INSURANCE (November 2014-May2015)

PROFILE: CUSTOMER SERVICE MANAGER

Interact with customers

Explain about the claim procedure

Intimate the insurance claims and provide insurance facility to insured person

* FUTURE GENERALI INDIA GENERAL INSURANCE (May2015-October2016)

PROFILE: Executive-Motor Claims

In-house Surveyor

Inspect damage vehicle, assessing the loss and closing the claim within TAT

Customer Satisfaction is the main goal. To prevent the losses from Illegal claims and verifying the documents from the customer is our duty.

* A B AUTO SERVICES (November 2016)

PROFILE: Proprietor

Handling own Car workshop providing services to customers like Car Services, Denting Painting work, Intimate the insurance claims and provide insurance facility to insured person

Insurance Agent- I have tie up with 4 Major Insurance company so providing Car insurance renewal services to our Customer.

Cashless Tie-up: We have Cashless Tie up with HDFC ERGO

COMPETENCIES

Quick learner & adapts well to changes and pressure in work place

Managing relationships & working efficiently with diverse groups of people

Committed to meeting deadlines and schedules

Leadership skills to lead projects & handle work independently

LANGUAGES KNOWN

English, Hindi, Marathi (Speak, Read, Write)

HOBBIES

Photography, Travelling.

DATE OF BIRTH

17th September 1992

REFERENCE

Available on request

DECLARATION

I hereby declare that the details furnished above are true to the best of my knowledge.

Mumbai

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