Azadeh Baradaran Email: ***************@*****.***
**** * ********* ** *** 3149 phoenix AZ 85027 Cell: 480-***-**** Objective
Business Analyst with over 5 years of experience supporting business solution and analyzing business operations. Aiming to utilize my strong prioritization skills and analytical ability to achieve the goals of your company. Possess a M.S. in IT Management
Personal Information
- Date of birth: August 1st 1985
- Gender: Female
- Marital Status: Married
- Visa Status: Permanent residence
Education
M.S. in IT Management
- Shahid Beheshti university (Campus 2), Tehran, Iran 2013 - 2015
- Final project: The evaluation of Lean IT level in organizations with Fuzzy approach
B.Sc. in IT (Information Technology) Engineering
- Qazvin Islamic Azad University, Qazvin, Iran 2004 - 2009
- Final project: Routing in Wireless Mesh Networks using Ant-Colony Algorithm
High-school/Pre-University Diploma
- Diploma in course of Mathematics and Physics
- Shahid Mahdavi, Tehran, Iran 1999 – 2003
Work Experience
Espandar Cement Investment Co. (private joint stock) March 2012 – November 2016 Position: Junior business analyst and Junior Finance Controller
- Completed in-depth analyses for business-optimization projects, reporting tool.
- Develop business architecture using requirements i.e. scope, processes, alternatives, SWOT, and risks.
- Analyze client’s business requirements and processes through document analysis, interviews, workshops, and workflow analysis.
- Communicate clients’ requirements by constructing easy-to-understand data and process models.
- Leading some project teams, internal and external, to achieve project defined milestones and deliverables and Contributing to the success of several projects
- Developing use cases for software development to meet client’s business requirements
- Liaise between business and technical personnel to ensure a mutual understanding of processes.
- Working with developer teams through entire process of automating manual processes, software development life cycle, including analysis and design, business and functional requirements analysis, data analysis, system design, development, testing and implementation to save time and money while decreasing errors.
- Creating scripts for training all internal users, support personnel, and external customers on changes and new procedures
Azadeh Baradaran Email: ***************@*****.***
3010 W Yorkshire Dr Apt 3149 phoenix AZ 85027 Cell: 480-***-****
- Designing new templates in Microsoft Excel and Power point for calculating, reporting and presenting technical and financial indicators Based on Holcim Group, main shareholder in Switzerland, Accounting Reporting Principles [HARP]
- Responsible to implement, run and control a system for a group wide management and harmonization production and accounting Reports in line with Holcim Accounting and Reporting System (HARP) at Espandar Group Companies which are Included 4 Cement, 2 Lime and 1 Ready Mix Producer Companies
- Training HARP standard and problem solving to other employees in subsidiary companies.
- Collecting and analyzing Statistic data from Espandar group to prepare the accumulative group report and Reporting the performance of group to Holcim
- Cooperating in budgeting.
Kavir Kashan Cement Co. May 2011- March 2012
Position: Business Analyst
- Collaborating with stakeholder groups across the organization to ensure business and technology alignment. Proposing solutions to meet defined specifications and needs.
- Translating business user concepts and ideas into comprehensive business requirements and design documents
- Understanding the business requirements and identifying gaps in different processes and implementing process improvement initiatives across the business improvement model.
- Gathering the business requirement and Preparing and reviewing Long Term Forecast (LTF) and monthly forecasts/actuals at Leadership Team Meetings
- Making and stablishing various templates for different reports. Collecting, updating, monitoring and analyzing Statistic data in order to make accurate and timely reports
- preparing Market analyzing report
- Working directly with functional managers in order to improve the Management System and achieve company’s objectives
- Leading some project teams, internal and external, to achieve project defined milestones and deliverables.
Faraz Firouz Kuh Cement Co. December 2010- May 2011 Position: Online sales expert
- Providing software requirements to programmers and web developers to address major software needs for the organization.
- Performing user acceptance testing for software changes and enhancements.
- Debugging and updating the website of Faraz FirouzKuh Co.
- Implementing Online selling section. Monitoring and Managing online sales
- Creating and documenting system processes for end-users. Teaching customers the procedure of purchasing online
- Creating reports in partnership with IT Developers, empowering business partners to drive productivity improvements.
- Translating business requirements into IT solution design to drive a seamless future system.
- Doing some CRM activities:
Azadeh Baradaran Email: ***************@*****.***
3010 W Yorkshire Dr Apt 3149 phoenix AZ 85027 Cell: 480-***-****
Working as a customer service expert.
Interviewing business clients to find the best products/services based on their requirements.
analyzing business clients’ requirements to recommend design technological improvements to their business processes and operational procedure.
Tracking customer satisfactions, resolving complaints, and collecting feedback.
Identify and reconcile errors in client data to ensure accurate business requirements.
Facilitate monthly/annual meetings and seminars for customers to document requirements and explore potential solutions.
Designing customer Guide booklets.
Volunteering Experiences
- Member of Operational Committee of International RoboCup Competitions. Iran, 2006 - 2008
- Member of Operational Committee of International Cement technologies EXPO. Iran, 2012 -2014 Skills
- Primary skills:
Business process analysis and improvement
Extensive experience with planning documents and report writing
Requirement specifications gathering and documentation
Critical thinking and problem solving
- Language skills:
Fluent in English and Farsi
- Computer skills:
Microsoft Office (Word, Excel, Power point, Access, Outlook), MS Project, MS Visio
knowledge of SQL queries and relational database management systems Personal attribute
- Highly committed and responsible
- Hard working, Disciplined, organized and Multi-Tasking
- Able to Adapt and Quickly Adjust to Change
- Able to Work in Fast Paced Environment
- Able to Work with Cross-Functional Teams
- Creative and Innovative
- Leadership and Decision Making
- Analytical, Detail Oriented and Defining Problems References
- Dr. Morteza Mousakhani – President – Qazvin Islamic Azad University – Iran ****@*********.**.**
- Mr. Ali Amini: Espandar Cement Investment Company’s CEO - Tehran, Iran ********@*****.***
- Ms. Narges Shirazi:Espandar Cement Investment Company’s Senior Finance Controller – Tehran, Iran *.*******@********.***
- Mr. Farhang Sabeti: Kavir Kashan Cement Company’s CEO – Tehran, Iran *******.******@*****.***