Customer Service Representative
Resume:
SH
OBJECTIVE
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Reliable and driven, with strong time management and prioritization abilities.
SKILLS
Customer service, Billing for insurance,
CPT-4 & ICD-9, coding Medical terminology, Mailing, Collections, Transcription, Excel, Powerpoint,
SHERRY HARRISON
8651 HANKINS ROAD, CHARLOTTE, NC, 28269 704-***-**** CELL
EXPERIENCE
DSW1 -STATE OF CONNECTICUTE DDS_CT-2006-2013
To meet the health and safety needs of individuals with behavioral issues. Responsibilities for this position include monitoring of individuals throughout the day and night; direct-care support (personal hygiene, housekeeping, social relationships, meal preparation); implementing therapeutic programming for individuals capabilities, medication administration; perform housekeeping duties necessary to maintain a clean, healthy environment; complete all assigned paperwork. Implement IEP plans
RESPITE PROVIDER-ALLIED FIDUCIARY SERVICES – CT-2006-2013
Provide support and direct support for individuals with intellectual disabilities in developing vocational skills and work performance to obtain and maintain community employment. Documentation and communication of IEP.
COLLECTIONS REPRESENATIVE- APRIA HEALTHCARE- CT-2002-2006
Follow up with insurance companies and customers to resolve unpaid claims. Researches any overdue account balances that are fully or partially unpaid and follows up by mail and or phone to insurance carriers or customers on delinquent payments.
EDUCATION
New Britain High School - New Britain, CT-1984-1988
General studies
New England Technical College-New Britain,CT 1996-1996
Medical Office Specialist
Medical terminology, Accounting, Transcription, Office Procedures ICD-9 &CPT-4 coding, Microsoft Word, Excel, PowerPoint
REFERENCES
DONNA FAUCHER E.WINDSOR,CT 860-***-****
DIANA MOLLER-MARINO MIDDLETOWN,CT. 860-***-****
HERMAN CAMERON, CHARLOTTE,NC 980-***-****
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