Project Manager Customer Service

Patricia K. Butler

***********@*****.***

Cell: 512-***-****

EDUCATION

Texas State University- Accounting

PMI – Project Management

Stanford Advance Project Management (currently working on certification) TECHNICAL EXPERIENCE

Advanced Excel, Word, Oracle, Workday, Kronos, Ultipro, ADP EV5, ADP Canada, ADP Streamline, Ceridian, Deloitte Online, QuickBooks, 10 Key, Sema4, BST Enterprise. PROFESSIONAL EXPERIENCE

Visa, Inc September ’15 -April ‘17

Payroll Analyst

Responsibilities: Responsible for executing semi-monthly payroll for over 10k multi- state, U.S. employees. Maintain and update employee data within ADP. Prepare off-cycle payments for termination and adjustments. Review payroll transactions for completeness, accuracy, and proper authorization. Responsible for semi-monthly stock loads, mobile (expat) employee stock loads from PWC and to ensure calculations from ADP match load files. Expat processing (gross-up calculations, hypo-tax entries, allowance payments, year-end shadow payroll entries from around the world to record income, etc.). Year-end activities for W2 processing. Load daily interface from HR module (Workday) to ADP and research/correct any errors. Load/reconcile inbound interfaces from internal teams including outside vendors for payroll purposes. Set up new deduction/earn codes with in ADP, load all changes/withdraws for ESPP program. Approve Canada semi-monthly payroll for approximately 100 employees. Project lead for migrating exempt employee’s paid time from kronos to workday. Work with vendors, Global HR, IT, Benefits and Legal teams for the implementation of all new international entities (7 in the last year). Project manager and implantation process for setting up DD and tax forms for all employee’s globally in workday to streamline process from payroll manually adding those to ADP. Budget and Business continuity projects as needed. Vmware, Inc August ’10 – September ‘15

Global Payroll Project Manager

Responsibilities: End to end Project Manager for the implementation and testing of all new application functions, with ADP, Workday time keeping/time off, and Ceridian. Collaborate with Global HR, IT and Benefits team to ensure implementation of all new international entities according to regional requirements and regulations. Work with local payroll teams to ensure streamline process and procedures. Work with outside vendors to ensure contractual obligations are accurately and timely delivered. Acquisition and Divestiture transition lead, as well as payroll processing and company close outs for all payroll related issues. I worked with both VMWare internal teams as well as any outside vendors for all Payroll projects. All ad hoc projects needed to streamline processes for Global payroll.

Position: Payroll Analyst

Manage the processing, reporting, withholding and all payroll related functions for the semi -monthly payroll for International payrolls and back up for US semimonthly payroll. Manage the termination and off cycle manual check process for all US based employees. Serve as liaison between third party payroll provider and all tax agencies on behalf of the payroll team. Monitor all stock processing for payroll and tax reporting purpose. Performed Quarterly audit of US and Canada payrolls, and worked with all auditors (internal and external) to ensure compliance with all laws and regulations. I have served as customer service rep for all internal employees and managers for any payroll related concerns.

Freese and Nichols, Inc. July ’07- February ‘10

Position: Operations Analyst

Responsibilities: Achieve accurate revenue recognition in accordance with GAAP thru knowledge of contract terms and communication with Project managers on a monthly basis, and communicate results and project issues with Group Managers. Train project managers in project financial administration, prepare and /or supervise the preparation of monthly billing in accordance with contracts and project status. Manage WIP for revenue recognition and billing issues, provide and monitor group bookings data, review contracts and fee preparation spreadsheets for accuracy and compliance with company policy also be responsible for the review of employee timesheets and reimbursable. Provide accounting support to the Group Managers as needed to include analyzing group performance and assisting with operating budget preparation. Ensure that procedures and practices are being followed in accordance with company policy, accounting principles, and contractual obligations. Profitfuel, Inc. March ’05 – July ‘07

Position: Accounting Manager

Responsibilities: Perform general financial and accounting functions. Process and figure payroll from numerous pay scales, including salary/bonus plans and hourly/commissions plans, on a bi-monthly basis. Coordinate payroll distribution with ADP, including various deductions (life, health, dental, child support, etc.) Manage general ledger, complete end-of-month GL balancing, create journal entries, manage cash disbursements, complete bank reconciliations for five accounts, and produce written and auditable financial reports for senior management. Manage Accounts Payable, Receivable and Collections programs. Human Resource Management responsibilities include supervision of six Customer Service Representatives and four clerical staff members, and new employee orientation. Other management responsibilities include benefits coordination and policy management/ execution for the company’s life, health, and dental plans, as well as calculations of vacation and sick time accrual. Susman Tisdale Gayle Architect/Interior Design October ’99 – February ‘05 Position: Accounting Manager/Payroll Administrator Responsibilities: Performed general financial and accounting functions. Processed semi- monthly payroll (ACH Direct Deposit), managed and maintained the 401(K), S125 Cafeteria plan, dental, health and life insurance plans, managed deductions for FICA, Medicare, and Federal Employment taxes, as well as vacation and sick time accruals. Processed 1099’s and W-2’s as well as help complete other year-end financial responsibilities and reporting. Managed general ledger, end-of-month GL balances, journal entries, cost accounting, project management worksheets/ spreadsheets, cash disbursements, bank reconciliation’s, budgeting and financial reporting for two separate offices.

Golfsmith, International September ‘98 –July ‘99

Position: Accounts Payable

Armstrong McCall, Distribution Center October ’95 – September ‘98 Position: Accounts Payable Supervisor.

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