Logistics Coordinator
Resume:
Danielle Joy Roth
The Woodlands, TX 77385
936-***-**** cell
*******************@*****.***
Areas of Expertise
§Exports and Imports
§Sea freight
§Airfreight
§Domestic Freight
§Overseas Delivery
§Shipment Quoting and Pricing
§Breakbulk
§LCL shipments (Less Than Container Load)
§LTL Shipments (Less Than Truck Load)
§Vessel Chartering
§Odd and Oversized Cargo
§AES and Customs Filing
§Filing AMS on all Imports
§Ocean Freight Rate Filings
§Over The Road Permit Moves
§Hazardous Document Creation
§International Shipping Document Creation
Relevant Experience
October 2016 to April 2017
Schlumberger
Logistics Control Tower Technician
Create bills of lading for all domestic moves
Work with multiple Frack crews to fulfill needed items and chemicals to complete jobs to client satisfaction
Coordinated rig relocations
Arranged sand truck arrival schedules
Worked with shipping partners to provide timely service
Worked with internal departments to expedite equipment moves
Dispatched company trucks to rig locations
Coordinated and prioritized deliveries with multiple stops for most efficient delivery
Trained new employees
April 2013 to January 2016
Gateway Logistics
Logistics Coordinator
Taking ownership of each job from start to finish, working hand in hand with colleagues and vendors to finish the move within time and budget constraints, all the while making sure the service provided was 110% to the customer’s satisfaction.
Worked with shipping partners and upper management to arrange an optimal movement plan and checking with partners daily to personally verify that our shipment was running smoothly, and was on schedule for the quoted delivery time.
Updating shipping partner and my customer of the shipment’s movement milestones, and advising on any ETA updates.
Leading and guiding my team to work as one well oiled machine to make sure management, our customers, and our partner’s expectations are exceeded.
Create Bills of lading for both ocean and domestic shipments.
Create airway bills for air shipments.
Create hazardous declarations for all hazardous material shipments.
Create shipping documents, such as commercial invoices and packing lists, for all shipments,
Verify for each shipment if any special paperwork is needed by the importing country, such as legalized documents, or a cargo tracking note.
File AES for each shipment.
Worked with vendors and suppliers to negotiate pricing in order to stay completive, and to stay within management’s profitability expectations.
Created monthly KPI report (Key Performance Indicator report)
Created the weekly container report, so that our warehouse knew what to expect and we could staff accordingly
May 2011 to November 2011
Africa CTN
Customer Service Representative
Handle all customer phone calls
Make sure invoices are correct
Do payroll for a small office of five
Process payments
Process mail
Prepare documents for shipping
Resolve any and all customer complaints
Provide A+ customer service
July 2010 to April 2011
Midsouth Bank
Bank Teller
Assist customers with transactions
Balance cash drawer daily
Identify sales opportunities
Comply with bank policies and procedures
Provide excellent customer service
December 2008 to February 2010
Wachovia Bank
Teller Manager
Assisted customers with transactions
Balanced my cash drawer daily
Assisted with monthly audits
Sold accounts to customers
Completed monthly risk mitigation
Coached new tellers
Set up incentive programs for tellers
Raised sales on the teller side by 39%
Did monthly risk mitigation
Ordered cash weekly
Handle all written and verbal corrections
February 2006 to May 2006
Ajilon Office
Production Customer Service
Imaged all documents
Met daily production goals
Answered phones
Met daily, and monthly deadlines
Worked to improve and implement production goals
November 2002 to August 2005
Fidelity Information Services
Customer Service Manager
Assisted in dispatch and proofing, where I thrived working under pressure.
Experienced in running cash letters, where being detailed oriented was required.
Always worked as a team player, helping other departments whenever called upon to do so.
Trained new employees
Worked to improve customer satisfaction.
Reconciled accounts daily.
Enter all checks into the system and balance to the penny.
Did yearly performance reviews.
Worked to reduce costs.
Handled both written and verbal disciplinary actions
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