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Customer Service Engineering

Houghton, Michigan, 49931, United States
January 22, 2018

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*** ****** ***. #* ********, MI 49931

651-***-**** (CELL)


Highly motivated engineering graduate with a variety of interests and achievements encompassing academia, Greek Life, laboratory testing and analysis, and customer-centered insight. Biomedical Engineering graduate, Michigan Technological University orientation team leader, Delta Zeta Sorority president, PanHellenic Council executive officer, Order of Omega representative, business and technical team lead, and Nissan safety test engineer. EDUCATION

MS, Biomedical Engineering Michigan Technological University Expected Graduation: May 2018 BS, Biomedical Engineering Houghton, MI Graduated: May 2016 CORE COMPETENCIES

Passionate candidate with diverse interests in

Biomedical Engineering and health care

Dedicated leader: study group, laboratory, Michigan Tech orientation, and Greek Life

Team-centric employee with commitment to exceed

expectations and contribute to success

Trusted teammate among diverse groups and



NISSAN TECHNICAL CENTER NORTH AMERICA, Farmington Hills, MI May 2017 to Aug 2017 Safety Test and Performance Engineering Intern

Biomedical Engineering principal investigating impact of safety design features and restraints to vehicle passengers

Reviewed procedures, collected data, and analyzed injury results extracted from vehicle crash tests.

Collaborated with laboratory technicians and engineering staff to ensure viability of crash test approach.

Inspected vehicle and crash dummy soundness during build-up and tear-down of crash test equipment.

Researched safety design options for door systems; presented findings/recommendations to engineering staff.

Presented summary of multiple projects to engineering staff and senior management at conclusion of internship. MICHIGAN TECHNOLOGICAL UNIVERSITY, Houghton, MI Aug 2013 to present Graduate Research Assistant Aug 2016 to present

Biomedical laboratory lead for selected undergraduate and graduate research projects.

Mentoring next phase of biofilm growth on orthopedic implants as part of multi-year Senior Design Project. Admissions Student Tele-counselor, Tour Guide, Graduate Office Assistant Aug 2013 to present Part-time employment for students who possess strong communication skills and comprehensive campus involvement.

Connected prospective students with the value of Michigan Tech through cold calls and focused dialogue.

Endorsed Michigan Tech academics and campus life through personal insights and experience. VICTORIA’S SECRET, Woodbury, MN May 2014 to Aug 2016 Sales Associate

Part-time employment at national retailer in apparel, fragrances, and beauty products.

Maintained customer service counter, cash register with demanding product return/exchange transactions.

Streamlined inventory process to facilitate stock movement, reconciliation and repurposing. GREEK LIFE ACTIVITIES

DELTA ZETA SORORITY, Lambda Theta Chapter, Michigan Tech Oct 2013 to May 2016 Chapter President 2015

Executive Board member with responsibilities to plan, manage, and oversee all sorority events. Represents Delta Zeta Chapter to Greek Life organizations, Michigan Tech governance body, and national organization leadership.

Developed comprehensive 2015-16 Academic Year Plan for all chapter events, including campus-sponsored activities, philanthropic focus, and local volunteer involvement. RELEVANT SKILLS


Led student team in validating biofilm growth on orthopedic implants as part of Senior Design Project.

Skilled in laboratory processes and procedures: chemistry, biology, biotechnology, circuits, and instrumentation.

Adept in NX modeling, MATLAB programming, as well as Microsoft Office applications including Project.

Proficient in Scanning Electron Microscopy (SEM) sample preparation, operation, and analysis.

Possess working knowledge of DIAdem and ImageJ for data visualization and high-speed video processing.

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