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Software QA Engineer

Location:
San Jose, California, United States
Posted:
January 22, 2018

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Resume:

TATYANA MOISEYEVA 408-***-****

Campbell, CA

ac341u@r.postjobfree.com

linkedin.com/in/tatyanamoiseyeva

SUMMARY

Highly experienced Software Quality Assurance engineer. Skilled in the integration of rich-media conferencing solutions and data security products. Strong understanding of system development life cycle and methodologies on all test development and post delivery stages. Expertise in designing and conducting various tests, test plans, and test cases.

Fosters a strong spirit of trust and open communication with co-workers.

Highly experienced in agile testing.

Strong analytical skills and detail-oriented.

Effectively handle multi-tasking and conflicting priorities.

Won corporate achievement award in “Excellent” category and received numerous “Above the Bar” awards.

PROFESSIONAL EXPERIENCE

HPE/Voltage Security, Sunnyvale, CA 2013 – 2017

Sr. Software QA Engineer. Scrum Master.

Worked on new releases of the Voltage SecureMail products in the scrum principles. Voltage SecureMail and SecureFiles are products that allow encrypting and decrypting of email messages and files.

Troubleshot complex defects reported by customers that assist developers in fixing bugs faster and shortened a patch release cycle by two weeks.

Improved method of filing defects by creating a template that increased team productivity by ten percent.

Designed and executed test cases using Robot Framework Best Practices to implement a clear, recognizable format.

Managed product backlog and burn-down metrics. Led sprint planning, scrums, and retrospectives meetings.

Executed Interoperability Test to improve stability between server, client, and mobile components with supported versions of iOS and Android.

Discovered many product UI and usability problems to improve user-friendly experience.

Thoroughly planned and performed functional, acceptance, install, GUI, and regression type testing.

Setup and maintained Skytap VM test environments on sixty various versions of Windows, Outlook, Microsoft Office, Active Directory, Browsers and Microsoft Exchange servers.

Documented configuration setups and user guidelines on Confluence simplifying building testing environments for all members of the team.

Improved product workflow during Innovation Week reducing average number of customer’s complaints.

Access, Sunnyvale, CA 2012 – 2013

Sr. Software QA Engineer. Black Box Testing.

Ran performance and integration tests on pre-production boards for Mercedes-Benz cars.

Tested specific areas and features of WebKit based NetFront Browser NX with custom hardware.

Effectively reported, communicated and prioritized bugs to various team members.

Cisco Systems, San Jose, CA 2009 – 2012

Senior Software Quality Assurance Engineer. Project Lead.

Led and tested new releases of the TelePresence products in the Waterfall and Agile process. TelePresence is a high-definition video conferencing service that gives a virtual, face-to-face meeting experience.

Worked closely with marketing and design engineering to create user stories and User Interface to facilitate user experience.

Executed compatibility testing with Cisco TelePresence system endpoints, including setup and troubleshooting. Tested presentation and video quality utilizing those endpoints.

Performed functional, install, upgrades, GUI, CLI command, bug verification, regression testing.

Tested Reporting API for TelePresence conferencing, integration of the CTS-MAN with WebEx, Network Collaboration Manager Application, License Migration and Network Multipoint solution.

Installed and configured CTS-MAN, CTMS and Call Manager (CUCM) on the Cisco UCS, MCS servers and virtual machines. Configured different CTS and personal devices on the CUCM.

Ran regression automation scripts developed in Python language using Hudson application.

Worked on customer cases and tech support software for Alpha deliveries.

Known by colleagues as a strong team player.

Cisco Systems, San Jose, CA 2004 – 2009

QA Tester. QA Lead.

Led testing group through multiple releases of the Cisco Unified MeetingPlace web/server base application. MeetingPlace is an integrated real-time audio, video and web-data collaboration conferencing product.

Researched, developed and defined test requirements for new functions.

Analyzed automation test case results and identified common errors.

As project lead, provided test schedule estimations for the team.

Mentored and trained newly hired QA staff members.

Implemented a complete localization test lab including test equipment, test plans and test cases for ten different languages. Provided training and guidance to linguistic testers.

Led Accessibility testing using JAWS tools for five releases.

Performed Audio UI prompts testing.

Analyzed functional requirements, translated them into test plan and test cases.

Developed 300 detailed automation test cases using Segue Silk Test.

Demonstrated strong experience with bug tracking tools and procedures around logging.

Discovered more than 1000 bugs in two years manually and with test automation tools.

ADDITIONAL RELEVANT EXPERIENCE

Software QA Tester and Team Lead, Latitude Communication, San Jose, CA

Software Quality Assurance Analyst, Starfish Software, Scotts Valley, CA

TECHNICAL SKILLS

Thorough knowledge of Windows, Windows Server 2008-2012, Mac, Ubuntu, Unix, Linux and IE, Edge, Chrome, Firefox browsers.

Technical Tools: Microsoft office, Outlook 2007-2016, Office 365, Visio, Video Advantage, SQL, MS Exchange 2007-2016, Domino 8.5, Adobe Acrobat, Telnet/SSH, CUCM, Cisco IP phones, Cisco TelePresence system (CTS), JIRA, Bugzilla, CDETS, Rally, Confluence, Review board, Mabot, Robot Framework, Tortoise SVN, Skytap, VMWare ESXi 4.x and 5.x (virtualization), TCL, Silk test, iOS, Android, Google Sheet, HTML5, JAWS, Passolo, Powershell, Jenkins and Eclipse (API).

Protocols: TCP/IP, DNS, SIP, SMTP, POP3.

EDUCATION / TRAINING

Certified Scrum Master.

Training courses: Accessibility: Introduction to JAWS screens reader for Windows; Running a Meeting; Introduction to TCP/IP; Web2.0 Technology Training and Computer Networks and Internets.

Software Testing Computer School, Los Altos, CA, City College of San Francisco.

BS in Physics, State University, Volsk, Russia.



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