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Manager Sap

San Jose, California, United States
January 22, 2018

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Ravi Chandra

Sr . SAP Basis/Netweaver Associate


10+years of experience in SAP Basis/NetWeaver, ERP and related Infrastructure

Proficient in Planning, Implementation, configuration and administration of SAP systems including related 3rd party integration

Project Management involving co-ordination, planning and execution

24x7 Production support for Business systems and related issues

Landscape Design & Architecture, Interfacing, Systems installations, configuration, memory management, spool administration, database management and troubleshooting

Full Life cycle implementations, co-ordinate with implementation partners

Knowledge of SAP Business Process Contract to Cash, Order to Cash, Procure to Pay, Idea to retire, FTM and their technical interfaces

Experience with Cloud Migrations, hosting and integration and vendor handling of Azure (Microsoft), Amazon web services, HANA Enterprise Cloud (HEC)

Proficient in Handling HANA database

Enhancement packs upgrades for SAP environment

Experience in applying Support Packages SPAM/SAINT/SUM, Upgrade of kernel patches, applying add-ons, OSS Notes and Conflict Resolutions Transports (CRT) in an Industry Solution (IS) Environment

Expert in configuring and managing SAP Solution Manager

Experienced and well versed in setting up E2E monitoring, change Request management and Business Process monitoring using Solution Manager

Change Management with CTS+ strategies to facilitate the transports (TMS) from DEV to QAS and PRD systems using

System copies from Production to non-prod using SWPM, database methods and data masking using Attunity

Enterprise Portal landscape Implementation, configuration, operation of SAP EP UME, Single-sign-On (SSO)

Co-ordination, Evaluation and implementations for Going Live, Downtime minimization efforts and recommendations

Expert in configuring HP output server for Enterprise printing needs

Landscape maintenance for Enterprise central component (ECC) and Human Capital management (HCM)

Knowledge of SAP BW, CRM,SCM and PI/PO other SAP components

Security related user creation, segregation of duties, Governance and risk analysis

Strong communication, interpersonal and judging skills, which facilitate effective communication with other functional and technical teams and Leadership

Discovery efforts for introducing newer technologies and projecting the need to management

Knowledge of technologies integration such as Hadoop, Data services, Tableau, Qlikview

Capable to learn new technologies and complete the projects

Technical Skills

ERP Packages: SAPECC 6.0 ehp 7, ehp 8,EP,PI, PO, Netweaver 2004s, SCM, CRM, SRM, BI7.0, Virsa Compliance Calibrator, CC,CM, Solution manager 7.1

Languages : ABAP, Java,.net

Database : Oracle12c,MS SQL Server, MaxDB,DB2, HANA DB

Operating Systems : UNIX (AIX, Solaris,Linux, SuSE Linux), Windows 2012, Azure Cloud,

Documentation Tools : Share point, MS Office, Excel, MS-Word andPower Point


-SAP Certified Technology Associate- System Administration

-Certified in End to End Change Management Control solution Manager 7.1

-Certified in Root Cause Analysis

Professional Experience

Client : Adobe Systems Incorporated Feb 2017 - Present

Role: Sr. SAP Basis/NetWeaver Consultant

San Jose, CA

Adobe Systems Incorporated is an American multinational computer software company which is a pioneer in creation of multimedia and creativity software products, application software development,Photoshop, an image editing software, Acrobat Reader, the Portable Document Format (PDF) and Adobe Creative Suite, Adobe Creative Cloud.

Environment: ECC 6.0 Ehp 8, CRM 5.0, CC 4.0, CM, GTE, GTS, GRC 10, Solman 7.1, HANA 1.0, NW 7.5, Sales Force, Layer 7, IBM AIX, Oracle 11g, 12c

Project: Revenue Accounting and Reporting

RAR project is to implement IFRS 15 Revenue Recognition Standards in the Adobe which requires a parallel Landscape implementation

Design of N+1 Landscape for RAR Project and build of SAP systems following the project plan and timelines

Enhancement upgrade to Ehp 8 version in the SAP Landscape

Application of Revenue accounting and reporting Components in the ECC system and enablement of services

Integration of SAP systems for the Business processes, involving, HANA, CRM,Convergent Charging, Convergent Mediation, GTE, Salesforce, GTS..etc

Perform system copy/refresh and recovery procedures.

Support projects phases in Sprints following Scrum and Agile methodology

Troubleshoot issues on priority basis related to systems performance, connectivity

SYNC N+1 Landscape with Transports import on regular basis, co-ordinate with technical development, release management and Functional teams

SAP systems on HANA DB using TDI approach, scale-up, scale-out, High availability and disaster recover, performance analysis

Sizing for the Production systems due to the change in disk space, CPU, Memory

PI Integration for the Landscape

JP Morgan Chase Adaptor deployment and related configuration using PGP software, Tumbleweed, for Treasury related Project

Document system Builds, issues and establish Standard Operating Procedure

Involved in Salesforce configuration for SFDC to ECC using restful APIs

Provide information for Project planning, timelines and resources to project management team

Becton Dickinson& Care Fusion, NJ Feb 2011 – Jan 2017

Role: Sr. SAP Basis/NetWeaver Administrator

Care Fusion and BD is a medical technology company that serves healthcare institutions, life science researchers, clinical laboratories, industry and the general public. BD& Care Fusion manufactures and sells a broad range of medical supplies, devices, laboratory equipment and diagnostic products

Environment: ECC 6.0 ehp 7, CRM, Trex, SCM, Live Cache, BI7.4, SRM, GRC, SAP Portals, Web Dispatcher, Solution Manager 7.1& 7.2, PI/PO, BPC 10.0, Solaris SPARC,Oracle 11g, SQL Server, HANA DB, Fiori, BOBJ, SAP Gateway, S/4 HANA

Full Life Cycle Implementation, Upgrades, Migration, Cloud hosting and Project management

ECC 6.0 ehp 7 upgrade with minimizing the downtime and Post Go-Live Support for ERP

-Enhancement pack upgrade using Software update Manager(SUM)

-Issue resolution during the shadow system Build

-Downtime minimization using nZDM(Near Zero Downtime)

-Cut-over Go-Live and Support

-Resolve Business critical issues after Go-Live in co-ordination with end users, Technical teams

Azure(Microsoft) Cloud implementation for SAP systems, (Infra structure as service ) migration of Various components to Cloud

-Migration of SAP landscapes to Azure Cloud platform

-Tuning of parameters to reduce the time period of export and import of data

-Understanding the connectivity of SAP systems in Cloud Landscape

-Perform OS/DB migration of SAP systems

-Azure VMs(Virtual machines), Run Books Automation

Lead Projects and complete within the timelines

-Use Gantt Chart for project planning and resource distribution

-Plan Project duration according to the Landscapes

-Escalation path for critical issues and resolution

HANA Database Management :

-Installation, Sizing of the systems for scale-up and scale-out

-Migration of SAP system DB to HANA DB

-System copies, performance tuning, issue resolution

-SLT Replication, HANA Studio

-Support Pack application, TMS setup, Monitoring..etc

-Road map to S/4HANA, simplification

PI/PO –Configure adaptor engines, update ESR content, setup interfaces directories for the PI resource, monitoring

Solution Manager:

-Installation and configuration of Solution for 7.2

-Solution Manager upgrade from 7.0 to 7.1, planning, Implementation and Post Go-Live Support

-Basic Configuration, system preparation and infrastructure preparation, LMDB

-Business Process monitoring(BPMon) implementation as Run SAP like a Factory in establishing Operations Control Center(OCC)

-BPMon on Monitoring &Alerting infrastructure (MAI) with work center Business process operations(new),Setup Business scenario Order to Cash (OTC), create outbound Delivery from the templates delivered. Create Monitoring objects in cross Application- Key figure selections like,

-Create monitoring objects for BPMon Analytics and load BW Master data

-Job Monitoring, interface channel Monitoring(IDOCS, BDOCs, qRFC, tRFC)

-ChaRM (Change Request Management) for Managing the Development Changes across the Landscape, downgrade protection

-Retrofit objects from Production support path to Project Implementation path

-Setup Cross system object Locking(CSOL) for object versions

-Manage projects through Solution Manager – Global Template, Implementation, Maintenance and Upgrade, Integration with HP ALM(Application Life Cycle Management), Aris

-Extensive knowledge of CTS+, Listing of NON-ABAP systems, ABAP systems, Transport Management systems(TMS)- configure, import transports, export objects..etc

-Engagement and Service Delivery, Innovation Control Center(ICC), MCC, Technical Operations including Monitoring, Root Cause Analysis, System Administration, Data Volume Management, Management Apps

-Configuring Early Watch Alerting(EWA) for all satellite systems, service content,

ECC Support Packs application (OpenText, Vistex, CIDEON, Content servers..etc)

-OpenText support packs for Vendor Invoice Management(VIM)

-Vistex support packs for Rebates processing

-CIDEON, Product Life cycle Management (PLM), Ahead View Manager, Content servers..etc

-Language Installs using SMLT

Coupa cloud(Amazon Web Services) procure-to-pay connectivity with MuleSoft Interfacing to SAP

-Coupa software integration to SAP ECC systems.

-Interfacing of Mulesoft middleware to the SAP systems

Experience with SAP Portals, Portal Administration – System creation, connectivity to backend systems(SSO), Java Stack, Dual Stack-Split, UME, Knowledge Management, performance tuning

Service Max (Salesforce) -Integration with ERP architecture for CRM functionality

Attunity Gold Client implementation for Client refreshes and Data Slicing

-Usage of Attunity tool for creating test and training systems

-Data slicing from production to create testing systems

-Data scrambling for sensitive data

Production support and Performance tuning of Production systemsto meet Business Demands

-Tuning of buffers in Application servers to increase the performance of system

-Adjust parameters for users and Batch Processing for Business

-Monitor system performance on day to day Basis

-Troubleshoot issue related to SAP regards networking and distribution centers

Understanding of the SAP Mega Processes and their flow related to day to day Business activities (CTC, DTS, ITR, Procure to Pay..)

Project Management for HP output server implementation on SAP Landscapefor printing

-Implement a printing solution of heavy production printing ~ 500,000 Jobs per month

-Tune the HP output server according to requirements

-Support for printer issues

Landscape Design & Architecture for various components and capacity planning for Production and non-Prod systems

-Compatibly of Operating systems, databases for SAP and 3rd party components

-Sizing of the Landscape for Dev, QA, TRN and Production

-Security and Firewall rules enablement

Disaster recovery simulations working with 3rd party vendors

-Simulate disaster recovery scenarios

-Co-ordinate with various teams for setting up similar environment of prod

Business Intelligence(BI) support PSA,ODS, InfoCubes, process chains and performance tuning, production support and Tableau connectivity enablement

Usage of Dynatrace Data center RUM (Real User Monitoring)

-Agentless monitoring for the entire SAP Landscape,

-Proactively monitor all users and SAP transactions, from all locations and through all infrastructure tiers

-Automatically discover and recognize SAP processes and individual user names

Implementation of SAP for the Enterprise using Waves for regions

-Co-ordinate with PMO(project management office) for inclusion of regions in Waves

-Follow the project plan with all the activities including Builds, refreshes..etc

-Setup project path and production support path for Landscape

Integration/consolidation of Landscape during mergers and acquisitions

-Enable connectivity of SAP systems for generation of 1QTC, sales orders, purchases orders

-Firewalls rules setup for different Landscapes

Human Capital Management through SAP HCM, Apply Tax tubs, Support packs, System refreshes,

Printer configurations for daily business supporting operations, troubleshooting, knowledge of different forms of printing including adobe, smartforms, sapscripts

Client: Becton & Dickinson NJ Sep 2007–Jan 2011

Role : SAP Basis Consultant

Becton & Dickinson is a global medical technology corporation serving the health care industry.

Core tasks:

24x7 Production support for the system landscape

Installation, configuraton and support of SAP Netweaver 2004s, ECC 6.0, R/3 4.7, XI/PI 7.0, EP 7.0, APO, CRM 2007, BI7.0, SRM 7.0, SCM 5.0, GTS, GRC

Homogenous system copies/ refreshes

Responsible to load & apply Support Packages, Add-ons, Kernel Upgrades and Hot Patches using SPAM/SAINT.

Oracle Database administration, Install, Patching and version upgrades

Performed Setup of SSO (Single Sign On) to the SAP Portal, CRM, BI and SCM.

Support Packs for SAP systems Landscape using SPAM/SAINT

Tax Tubs for SAP HR in Payroll calculation

Troubleshoot incident tickets for Priority Basis and follow escalation procedures.

Solution manager scenarios (System Landscape, CHARM, etc.)

Configuration of automated email alerts from Solution manager

Monitoring data loads and Batch Jobs and Performance Parameters, memory issues

Import of Transports for ABAP+JAVA stack requests following the Procedures

Installed, configured, and tune SAP NetWeaver products including Enterprise Portal, LDAP, Knowledge Management, Collaboration, NWDI and TREX.

Performing daily Transactions and tracking issues

Use of Brtools for Database activities and SQL for database activities

Hands on Use of Quest software for database reorganization

Documentation of ongoing issues for future reference

Portal knowledge for support and troubleshooting

Hands on experience with Java stack in Handling tools like Visual admin, configtool, SDM, configuring SSO (connecting backend systems), resolving errors.. etc

Performance Monitoring by taking traces for users

Creating Printers on user requirement

Extensively worked on configuration of various types and models of Printers

Full Life Cycle Implementation Projects

Knowledge about Portal integration, PI/XI, ABAP

Hands on experience with Unix/Windows systems, 3rd party tools like Uc4, and Formula

Client: IKEA June 2007 – Aug 2007

IKEA is a Swedish multinational group of companies that designs and sells ready-to-assemble furniture, appliances and home accessories.

Environment: SAP 4.7, ECC 6.0, Solution manager 4.0, BW 3.5, BI 7.0, XI/PI 7.0,SCM 4.0, CRM 2005, TREX, MDM, DB2, AIX, windows 2003.

Role: SAP Security/ Basis Consultant

Assign role to the users, PFCG role creation, security parameters, traces

Maintained Users and Roles according to Audit Rules to meet Segregation of Duties (SoD) and Sarbanes-Oxley (SOX) requirements.

Evaluated CUA functionality and feasibility, Configured ALE/CUA and distributed user master records, including migration of existing users.

Install and configure SAP systems, ABAP, DUAL and JAVA stack

Setup Logon groups for Logon load balancing. Changed the operation modes.

Applied support packages and kernel upgrade using SPAM / SAINT and Note Assistance.

Maintained current Transport Management System (STMS) and moving transport requests on weekends and after business hours.

Done Security admin, Created and maintained APO/R/3 Activity groups, RFC/ALE.

Documentation of Standard operating procedures (SOP).

SAP Compliance Calibrator and SAP fire fighter by Virsa Systems.

Participated in creating system health reports and performance analysis to enhance SAP R/3 functionality.

Helped in setting up the new systems in SAPGUI for different teams. Opened SAP systems in OSS for SAP to connect.

Management of users, Authorizations, and Profiles, PFCG, SOX, SOD.

Worked with user information system, creating and changing users and assigning users to activity groups.

Set up and Monitor background processes/jobs.

Performed database backup scheduling using DB13.


Masters: Masters in Microsystems (Electrical) from Louisiana Tech University, Louisiana GPA: 3.89

Bachelor of Technology in Electronics and communication engineering, JNTU UNIVERSITY, INDIA

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