Summary
Skills
Experience
Education
Michelle Shafer
*** **. ****** **, ******* NC 28634
Home: 704-***-****
***************@*****.***
A Medical Receptionist with management experience and exceptional people skills. Versed in Time Management and Multitasking. Desires a challenging role as a Medical Receptionist. Results-oriented
Client-focused
Billing ICD-9 and 10
Seasoned in conflict resolution
fluent with Medicare and Medicaid and
commercial insurances
Passionate and Loyal
Microsoft Office
File/records maintenance
Training
Allscripts
EHR
Excel
Lytec
Soapware
Harmony Medical Care 2010-Present
Medical Receptionist (MOA)
Harmony, NC
Directed patient flow during practice hours, minimizing patient wait time. Scheduled patient appointments.
Completed registration quickly and cordially for all new patients. Calculated figures such as discounts, percentage allocations and credits. HIPPA compliance
Larraines.com 2009-2013
Warehouse Stock Clerk
Mooresville, NC
Maintained accurate stock records
Processed customs duties and fees quickly to release international shipments. Unloaded, picked, staged and loaded products for shipping. Oversaw warehousing and storage practices and housekeeping. Lehigh Valley Hospital 2007-2009
Medical Receptionist
Whitehall, PA
Ensured HIPAA compliance.
Recorded and filed patient data and medical records. Scheduled patient appointments.
Carefully reviewed medical records for accuracy and completion as required by insurance companies. SUNY Dutchess Community College 1998
Associate of Science: Psychology and Politcal Science References
Poughkeepsie, NY, Dutchess County
References upon request
Michael Cevasco PA
Harmony Medical Care
(Current Employer)
Cheryl Rea
Harmony Medical Care
(former coworker)
Mandy Yoder
Harmony Medical Care
(former coworker)
Dale Hague
Harmony Medical Care
(Patient)