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Human Resources Resource

Farmington Hills, Michigan, United States
January 19, 2018

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Curriculum Vitae



Contact: +1-646-***-****


Skype: harvinderjit.saran


E-Mail: Contact: +1-646-***-**** MIDDLE MANAGEMENT PROFESSIONAL


A Diligent and competent professional, with over 15 years of rich experience in managing the entire spectrum of HR Operations & Administration specifically Talent & Performance Management, Recruitment &Training, Employee Welfare, Productivity improvements and Policy Formation & Implementation.

Experienced in ensuring compliances of all statutory schemes meant for employees; keeps abreast with best practices in employee relations & welfare. Exposure in implementing HR systems and policies, conducting training programs towards enhancing employee productivity and building committed teams.

Adept in maintaining effective employee relations with staff across all hierarchical levels in the organization on day to day matters through career counseling, role enrichments, feedback sessions & disciplinary proceedings; effective in empowering employees to voice their opinions / grievances on a common platform.

Deft in providing direction & structure for business and participating in developing policy & strategic plans; Proven capability in approaching management with solutions to their problem and working in a high-pressure environment. Expertise in Hospitality and Hotels, Service Industry and Educational Institutions.

Excellent leadership, negotiation, oral/written communication, interpersonal, intuitive, and analysis skills; thrives in both independent and collaborative work environments. Zestful with highly evolved communication, consultative and relationship management skills.



July 2014 – December 2015 with Mariana Hotel Erbil (Iraq) as Head of Human Resources Nov 2011 – Apr 2013 with Divan Erbil (Iraq) as Associates Welfare Manager Oct 2005 – Oct 2011 Freelance HR Consultant

HR Management: Strategizing the long/ short term directions by forecasting the future manpower requirement and designing plans for acquiring requisite skills and competencies. Defining and designing job description of all professional positions, job evaluation as well as finalization of goals and KRAs at all levels. Effectuating the performance management system; managing appraisal process across the levels linked to reward management and career growth. Formulating and implementing policies, standards, guidelines and procedures. Maintaining confidentiality and sensitivity of information as per requirements.

Employee Welfare: Manage the housing of employees by seeing through all policies and standards are met. Ensuring prompt resolution of employee grievances & maintaining cordial employee relations. Organizing sports, festival functions, various events and other awareness programmes, aimed at enhancing the sense of bonding and oneness amongst the employees. Looking after grievance handling, employee motivation, personnel/family counselling, thereby instituting measure for reducing absenteeism and employee turnover. Ensuring healthy employee-management relations in the organization, by encouraging employees to voice their opinions on common platforms and promoting employee involvement in improvement activities.

Training and Development: Conceptualizing & effectuating training & development initiatives for improving employee productivity, building capability and quality enhancement. Identifying training needs through mapping of skills required for different roles & analysis of the existing level of competencies. Planning, scheduling and conducting training and leadership programmes in consultation with various Departmental Heads, and also coordinating in the selection of skilled trainers. Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits. Compensation & Benefits: Managing the design & development of tools to assist employees in benefits selection and guiding managers through compensation decisions. Analysing compensation policies, government regulations and prevailing wage rates to develop competitive compensation plan. Verifying statistical data, reports to identify & determine causes of personnel problems and developing recommendations for improvement of organization's personnel policies & practices.

Recruitment & Manpower Planning: Recruiting manpower as per job specifications and also acquiring talent from diverse sources, successfully handling acute / critical manpower shortage situations. Overall manpower planning collectively with line managers as per business plans for entire organisation and ensuring approved strength present every day. Resourcing both internal and external manpower; evaluating the skills required, identifying the possible sources, selecting the best candidate and negotiating & fitting them into the system; ensuring cultural fit with the organization.

Performance Management: Developing & implementing PMS through systematic evaluation. Objectives or Target setting Vs Actually achieved by employees and use the PMS as tool for incrementing or rewarding the associates at staff level. Upgrading workmen based on their performance. Parameters set by functional heads and T & D are performance measuring tools in this process.

HR Structure & Design: Structuring and implementing innovative policies on strategic HR and change management. Designing HR solutions for organization based on business needs; monitoring effectiveness of HR Initiatives rolled out and making improvements. Formulating & implementing incentive & other remuneration policies; administering salary negotiations, payroll system, incentive plans, various benefits & long term plans for employees. PRECEDING ENGAGEMENTS

Jun 2004 - Sept 2005 with MIM Kuala Lumpur as Part-time Lecturer Jan 1997 – Jan 2004 with The Regency Hotel & Resort Port Dickson as Human Resource Manager May 1994 – Dec 1996 with The Regency Hotel & Resort Port Dickson as Senior Administration Executive Feb 1993 – Apr 1994 with Pelangi Beach Resort, Langkawi as Administrator in Public Relations Office Aug 1992 – Jan 1993 with Mutiara Court Condominium, Langkawi as Personal Secretary Feb 1991 – Feb 1992 with U.S. Management Sdn Bhd, Kuala Lumpur as Secretary June 1989 – Jan 1991 with Law Library Consultants, Kuala Lumpur as Administrative Assistant ATTAINMENTS

» Arranged and successfully accommodated over 250 employees from 25 different countries within 2 months of the Pre-Opening 5 Star Hotel.

» Designed employee welfare programs by organizing movie nights, pool parties, sports etc. in the employee accommodation compound.

» Instigated and completed a number of large scale improvements within the time frame i.e. basketball court construction, internet services, TV services etc.


MSc in Human Resources Management

University of Hawaii (GPA: 3.25), 2005


PHR (Certified Professional in Human Resources from HRCI)

SHRM – CP (Certified Professional in Human Resources from Society for Human Resource Management)

SAP HR, CDAC Noida, India

Induction Course for Internal Verification Officer on Implementation of Malaysian Skill Certificate, National Vocational Training Council, Malaysia [August 2000]

Malaysia Host Training, Ministry of Culture, Arts & Tourism Malaysia [1998] MEMBERSHIP

Member of SHRM since January 2009


Conversant with Windows, MS Office, Internet and Email PERSONAL DOSSIER

Nationality : Malaysian

Permanent Resident : United States of America

Languages : English, Malay, Punjabi, Hindi, Urdu

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