Jose R amos
609-***-**** j ********@*****.***
Job o bjective: S afety o riented p rofessional s eeking a p osition a s a s upervisor i n s ecurity o r l oss prevention i n w hich m y a ttention t o d etail s afety p rotocols & g ood c ustomer s ervice s kills c an b e utilized b y a c ompany o r o rganization.
Work e xperience
Market i nvestigator & s hift s upervisor / l oss p revention, C VS h ealth, L umberton, N J 2 014
Supervise s even i nvestigators.
Administer s ystems a nd p rograms o f r educe l oss, m aintain i nventory c ontrol, o r i ncrease safety.
Identify p otential f or l oss a nd d evelop s trategies t o e liminate i t.
Perform o r d irect i nventory i nvestigations i n r esponse t o s hrink r esult o utside o f acceptable r anges
Coordinate o r c onduct i nternal i nvestigations o f p roblems s uch a s e mployee t heft a nd violations o f c orporate l oss p revention p olicies.
Investigate o r i nterview i ndividuals s uspected o f s hoplifting o r i nternal t heft.
Supervise s urveillance, d etection, o r c riminal p rocessing r elated t o t heft a nd c riminal cases.
Train l oss p revention s taff. R etail m anagers, o r s tore e mployees o n l oss c ontrol a nd prevention m easures.
Monitor c ompliance t o o perational, s afety, o r i nventory c ontrol p rocedures, i ncluding physical s ecurity s tandards.
Hire o r s upervise l oss p revention s taff.
Visit s tores t o e nsure c ompliance w ith c ompany p olicies a nd p rocedures. Senior S ecurity O fficer, B owles S ecurity, T renton, N J 2010-2014
Monitor a nd a uthorize e ntrance a nd d eparture o f e mployees, v isitors, a nd o ther p ersons t o guard a gainst t heft a nd m aintain s ecurity o f p remises.
Write r eports o f d aily a ctivities a nd i rregularities s uch a s e quipment o r p roperty d amage, theft, p resence o f u nauthorized p ersons, o r u nusual o ccurrences.
Call p olice o r f ire d epartments i n c ases o f e mergency, s uch a s f ire o r p resence o f unauthorized p ersons.
Answer a larms a nd i nvestigate d isturbances.
Circulate a mong v isitors, p atrons, o r e mployees t o p reserve o rder a nd p rotect p roperty.
Patrol i ndustrial o r c ommercial p remises t o p revent a nd d etect s igns o f i ntrusion a nd ensure s ecurity o f d oors, w indows, a nd g ates.
Escort o r d rive m otor v ehicle t o t ransport i ndividuals t o s pecified l ocations o r t o p rovide personal p rotection.
Operate d etecting d evices t o s creen i ndividuals a nd p revent p assage o f p rohibited a rticles into r estricted a reas.
Answer t elephone c alls t o t ake m essages, a nswer q uestions, a nd p rovide i nformation during n on-business h ours o r w hen s witchboard i s c losed.
Warn p ersons o f r ule i nfractions o r v iolations, a nd a pprehend o r e vict v iolators f rom premises, u sing f orce w hen n ecessary.
Security S hift S upervisor, S ecuritas S ecurity S ervices, P hiladelphia, P A 2008-2010
Assisted s ite s upervisor i n o perations a nd s ite p roficiency.
Trained n ew s ecurity o fficers.
Responsible f or f our g uard s tations a nd a ccess c ontrol c enter. Loss p reventions i nvestigator, B J’S w holesale C lub H amilton, N J 2006-2008
Plain c lothes p atrolling o f t he w holesale c lub. Site S upervisor, U S S ecurity S ervices, B urlington, N J 2005-2006
Interview a nd t rained n ew e mployees.
Responsible f or s ubmitting p ayrolls a nd s cheduling.
Assisted m ain o ffice m aintaining p rofessionalism o f s ite e mployee.
Executed g reat c ustomer r elation s kills. EDUCATION/TRAINING/CERTIFICATION
SORA C ertified ( Lapsed)
Bomb I nspector S pecialist ( NJ S tate P olice C ertified) Employee T raining & D eveloper C ertified
First A id/CPR & A ED C ertified