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Information Security Network Engineer

Cleveland, Ohio, United States
January 19, 2018

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Mithilesh Mishra

**** * **** ** *** **B

Cleveland OH 44114

Mobile No: 216*******

Email id:


I am a highly motivated individual with a keen eye for detail. I am looking for an opportunity to prove my worth and advance my career as far as possible. I consider myself to be an effective team player with excellent leadership skills and an analytical approach to the solving of problems. My experience includes high pressure team management, checking for quality in each area. I believe given a chance I would become an asset to any company immediately

Relevant Skills and Courses

Strong initiative in decision-making and assumption of responsibilities

Effective communication and interpersonal skill

Proficient with Computer Networking, Database, SQL Server 2016, HTML5, CSS3, JavaScript, MS Excel and Power point, SAS Analytics, SAS Visualization.

Cyber Security, Enterprise database and data warehousing with OLAP (MS-Course), IT Governance (MS-Course), Managing Network and Security Risk (MS-Course), Business Analytics (MS- Course), CCNA (Professional Training)

Certified Algosec Professional (Professional Training), N+ (Professional Training), A+ (Professional Training), Introduction to Business Analytics.

Work Experience:

Tata Consultancy Services Limited

Role: IT Security Analyst (External Connectivity Management) 30th Nov 2011 to Dec 2016

Designation: Senior Associate

Job function: Control and compliance

Key Focus and Objective for Role:

Process Firewall, Proxy, RAS, SEC ACL, Appsense requests and perform risk assessments to ensure that the connectivity is compliant with Citi Information Security Standards and IS Policies.

Provide Information Security oversight and guidance to Citi businesses requiring 3rd party connectivity as it relates to Citi Information Security Standards and IS Policies.

Liaise with multiple technology teams (i.e. CATE Network Engineering; Proxy OPs and Integration; Perimeter Security Ops; System Based Computing; Remote Access Services and Business Information Security Officers; Appsense Implementers); to facilitate cross functional solutions as it relates to 3rd party connectivity aligning with Citigroup Information Security Standards.

Test and pilot system enhancements/changes and/or other products such as: Citi Connectivity Registry (CCR), CMP and ResolveIT as it relates to ECM (External Connectivity Management) functionality.

Reviewing the Firewall Change Request, Appsense and Sec Acl for accuracy and compliance to support all third-party connectivity.

Accessing Global switches/Router/Firewalls for Risk and Reconciliation.

Monitoring, analyzing firewalls on AlgoSec Firewall Analyzer for Risk and reconciliation.

Attending Weekly client calls for all issues and suggestions being a technical SME.

Built SQL scripts and complex queries for extracting data from SQL database.

Manual testing for the application used to register global connectivity records

Training new hires.

Have done BPR – (Business Process Re-engineering) and BPM – (Business Process modeling) for Appsense Project.

Worked on tools/devices/application like Algosec Firewall Analyzer, Switches/Routers (Read-only Access), Service Now, Business Object (Used for reporting), Active Directory Management tool, Tectia.

WEB-SURF PVT LTD – (Currently Softcall Pvt Ltd) - 28th JAN 2011 to 14th NOV 2011

ROLE: Jr. Network Engineer.

Maintained technical and vendor product information and aided in setting up performance standards, policies, and procedures

Ensured the inventory of MAC addresses, subnet mask, default gateway and IP addresses are maintained on GDS train tracker devices.

Handled UBNT Devices (wireless broadband) of all over Thane district.

Troubleshot equipment malfunctions and circuitry faults with routers and switches in central office to ensure excellent service quality.

Prepare reports for the government agencies like Cyber Crime.

Incorporated Compliance and Security policies

Site inspection for network feasibility.

Major Achievements

Certificate of Excellence Award for overall performance (Internal Award for Tata Consultancy Services employees)

Certification of Excellence for ideas and suggestion in Appsense Project (Internal Award for Tata Consultancy Services employees)

Awarded by client for handling Appsense project efficiently.

Successfully completed Kaizen Project.

Part of Continuous Exception Cleanup Initiation

Awarded gems for suggesting security polices and added several points in risk assessment questionnaires.


Certified AlgoSec Professional (Firewall Analyzer)

Cisco Certified Network Associate (CCNA- Trained)

Attended training on Appsense (Sponsored by client)

Attended training on N+ (Comptia Certification)

Attended training on A+ (Comptia Certification)

Attended training on MS Excel

Attended SME (Subject Matter Expert) training.


Master of science In Information Systems and Security

Cleveland State University

GPA 3.4 (Current)

Masters of Business Administration – Information Technology (MBA)

ITM University

GPA 3.5

Bachelor’s in Computer Application

Tilak Maharashtra Vidyapeeth, Pune

GPA 3.0

Personal Strengths and Interests:

My willingness to learn

Excellent in Technical Analysis.

Proactive approach and ability to take initiatives

Excellent Analytical Skills and good knowledge of Threat and Risk Analysis (Infosec).

I am conversant with English, Hindi, and Marathi

Client Relationships, Research Skills Reporting Research Results, Building Relationships, Coordination.

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