Project Information Technology

Vandana

**********@*****.*** Phone: 732-***-****

SYNOPSIS:

I am Certified Business Analyst having 7+ years of Experience as a Business Analyst in IT Industry with strong knowledge on SDLC, Client Interfacing and UAT.

Requirement Elicitation

Requirement Analysis

Documentation Management

SDLC Models

UML diagrams

UAT Facilitation

Quality assurance

Risk Assessment

Process reengineering

Excellent knowledge of Software Development Life Cycle (SDLC) in Waterfall and Agile (Scrum) methodologies.

Strong knowledge on Impact analysis, responsible for writing Business Requirements Documents (BRDs), Functional Requirements, Use Cases & User Stories.

Experienced in Requirements Analysis, Elicitation techniques, structured walk through and peer reviews.

Experience in conducting Gap analysis and had an active role throughout the project life cycle - Preparation of documents- BRD, FRD.

Having a good exposure in analyzing requirements documents, use cases and creating test strategies and test plans for various projects and also felicitated UAT testing.

Proficient in using tools like Bugzilla, TFS and JIRA for defect management.

Experience in using SQL queries for data validation.

Experience in working within a UNIX environment.

Gather, develop and own business requirements, and work with IT counterparts to ensure these requirements are delivered successfully and on schedule

Strong problem solving, troubleshooting, communication skills and efficient to handle multiple tasks easily.

Worked in Commercial and Credit card authorization, settlement and processing. And assisted in Data Mining and Data Mapping.

Knowledge on various ERP systems.

Having a good ability to work across multiple business lines, and with various levels of management, and establish working relationship.

Having a sound knowledge on ACH processing.

Having strong project management skills and client facing skills.

Documentation tools : MS Office 2007/2013 (including Word, Excel, Outlook,

PowerPoint, Access), SharePoint.

Modelling Tools : MS VISIO 2007, Rational Rose, Enterprise Architect

Language : UML 2.0

Prototyping/Wireframe tools : Axure RP Pro 6.5/7.0 & Balsamiq Mock-ups

Bug Tracking tool : JIRA, Bugzilla, TFS, HP Quality Center.

1. NCR corporation (Feb’14 – Present)

NCR offers e-commerce solutions to Consumer, Small Business, and Corporate Banks that provides customers with the most flexible banking solutions available on the market today.

Project: BECU (July’16 – Present)

BECU (Boeing Employee Credit Union), one of their clients. This has features like Apply for a Loan, Open a new Account, Generate E-Statement, Withdraw CD, Request for Statement copy & Check copy, enables online transactions like Funds Transfer, Remittance, Bill Pay and an alert mechanism to notify the user if his account balance goes below a certain threshold or while doing a transaction.

Designation: Business Analyst

Domain: Banking

Responsibilities

Identified all use case components including basic, alternate and exception flows.

Participated in various architectural development sessions to provide technical teams with a better understanding of the requirements.

Participated in developing banking relationships with commercial, institutional and Farm Credit investors.

Analyzed Requirements and created Use Case specification using MS Visio.

Gathering business requirements and converting them into functional requirement specifications and user requirement specifications.

Coordinate with Development and Project team daily during scrum calls and discuss testing progress.

Ensure all the approvals, sign offs and client documentation is obtained.

Conduct requirements workshop; understand existing process to create process gap documents, fit gap analysis and requirement documents.

Have attended meeting with clients to understand technical needs and provide solution for those needs.

Worked very closely with the team who handle and issue Commercial card and Credit Card to customers and done Data Mining and Data Mapping for the same for the same

Have felicitated UAT testing in both Pre-Production and Post Production environment.

Methodologies used while creating and implementing requirements- Agile

Project: Royal Trend Fashion (Mar’15 - July’16)

Royal trend fashion is a leading retail store US, and is looking to enter into e-commerce business, and main aim is to increase the customer base by one million using this portal.

We developed and delivered an e-commerce websites where the customers can register, login, make selections, compare products and make payments to their purchases through COD/net banking/cards/wallets and coupons. We also developed mobile app to enable mobile based e-commerce.

Designation: Business Analyst

Domain: e-commerce

Identified and validated high potential business opportunities for stakeholders and develop customized business strategies.

Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of the most complex, strategic, problems to be solved with automated systems.

Document current and future state of project, through AS-IS model and making TO-BE structure.

Works with user groups to provide training, resolve questions, assess user needs, and recommend changes.

Conducted JAD Sessions, defining the agenda of the meeting, giving power point presentations, and drafting the MOM.

Followed the UML based methods using Visio to create Use Cases, Activity Diagrams.

Worked with compliance team and see that the particular application has passed all the set norms and passed all the high priority test.

Performed Unit and System testing, before integrating all the separate modules for further testing to assure an efficient operation.

Involved in weekly walkthroughs, inspections, and verification meetings with various stakeholders in the project.

Performed Change Management and documenting associated artifacts.

Hands on experience working with test plans, test cases and testing (UAT).

Methodologies used while creating and implementing requirements- Agile

Project: Engage point (Feb’14 - Mar’15)

Health Insurance is like other insurance where customer can choose a plan and premium amount will be fixed which can be paid every month. Customer can shop for his insurance online. After taking health Insurance, customer can go for medical checkups and screening for which Insurance Company will pay. After logging in to the website, customer can find a doctor, urgent care and other facilities. Customer can view his health records and can check his claim status.

Designation: Business Analyst

Domain: Health Care

Responsibilities

Identified all use case components including basic, alternate and exception flows.

Talking with various customers and trying to understand their needs and making them understand various benefits offered by the company.

Played a very important role while installation of LMS (Learning Management System)

Analyzed Requirements and created Use Case specification using MS Visio.

Gathering business requirements and converting them into functional requirement specifications and user requirement specifications.

Actively interacting with Development and Project team daily during defect calls and discussing testing progress.

Involved in Systems Testing involving Claims Submission in UAT and Testing Environment.

Preparing daily status reports & updating the same to top official, DEV & others which includes Platform heads.

Defining test cases, creating test scripts, analyzing bugs, interacting with QA / developer teams in fixing errors.

Conduct requirements workshop; understand existing process to create process gap documents, fit gap analysis and requirement documents.

Methodologies used while creating and implementing requirements- Agile.

2.L&T Infotech Ltd (June’10 - July’13)

Project: MOIL LTD (Sept’12 - July’13)

MOIL Limited (formerly Manganese Ore India Limited) is a Maharashtra state-owned manganese-ore mining company headquartered in Nagpur, India. With a market share of 50%, it was the largest producer of manganese ore in India in the fiscal year 2008. MOIL Limited has been ranked #486 among the 500 top companies in India.

MOIL offers its public employees, their families and retiree’s insurance coverage that is competitive with that of other states and the private sector.

Designation: Business Analyst

Domain: Insurance and Benefits

Prepared use case diagrams, activity diagrams and work flow diagrams.

Assisted senior BA with conducting Gap analysis to understand business model and additional functionalities to be incorporated into the new application.

Documented various documents including the Business Requirements Document and the Use Case Specification Documents.

Analyzed Requirements and create Activity Diagrams using MS Visio.

Gathering business requirements and converting them into functional requirement specifications and user requirement specifications.

Participated in Change control meetings recommending appropriate action after analysis of changing requirements.

Assisted QA team by Reviewing test cases and clarifying requirements to ensure complete coverage of requirements.

Worked extensively with MS office suite for preparing status reports.

Project: Nagar Urban Co – Operative Bank Limited (June’10 - Sept’12)

Nagar urban Co-operative bank has a web based that facilitates the customer’s convenience to view account, balance, transfer funds between accounts, pay bills from their checking account and other features.

Designation: Business Analyst

Domain: Banking

Understand service objectives and capturing business requirements through active listening and questioning techniques.

Preparing SRS, UD, BRD and functional documents.

Reporting the project status to stakeholders regularly and tracking the overall project progress.

Giving demos, providing training, and preparing manuals for the solution.

Attention to detail with strong interpersonal and communication skills.

Handle responsibilities of providing recommendations in areas of process improvements and finding software bugs.

B.com (Bachelors in Commerce) from LAD college, Nagpur, India A Grade.

MBA (HR and Marketing) from Rashtrasant Tukadoji Maharaj Nagpur University, India A+ Grade.

MS-CIT-Maharashtra State Certificate in Information Technology.

CITBAP – Certified Information Technology Business Analyst Practitioner

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