Customer Service Food

Charlene Little

**** ********** ****** ************, ** 19143

267-***-**** **************.**@*****.***

Profile: Highly skilled food services professional, experienced in working in very high volume kitchen environments. Adept at completing multiple responsibilities in fast paced settings, including; cooking, facilitating operations and inventory and shift control. Dedicated, dependable, and accountable worker, who consistently demonstrates patience and a willingness to effectively communicate, when interacting with peers and customers. People service oriented individual, who enjoys servicing customers and providing a welcoming environment in the process of successfully impacting any professional environment.

Summary of Qualifications:

Successful experience providing customer service with ability to handle special requests, and ensure customer satisfaction

Experienced in restaurant operations, food service practices and guest service relations in a fast paced environments

Strongly committed to successful team-building, staff development and organizational success

Extensive food service experience; specifically focusing on superior customer interactions in successful establishments

Ability to assess organizational needs and implement administrative procedures as necessitated

Strong interpersonal and communication skills, with the ability to interact with diverse populations

Experience:

Best Personnel Philadelphia, PA

Cook 2011-2015

Prepared a variety of foods according to supervisors instruction, following approved procedures

Accepted, processed and delivered orders according to clients’ and customers desired specifications

Baked, sautéed, fried and grilled meats as specified by customer requests including; chicken and burgers and steaks

Inspected food preparation and serving areas to ensure observance of safe, sanitary food-handling practices

Maintained a clean safe working environment adherent with organizational occupational standards and regulations

Ensured that prepared food was of high quality and portion controlled

Staybridge Suites North Wales, PA

Pantry Chef 2010-2011

Prepared breakfast, lunch and dinner for hotel guests according, following approved procedures

Accepted, processed and deliver orders according to clients’ desired specifications

Properly dated and stored food to ensure appropriate quality and control

Safely and efficiently organized, prioritized and maintained pantry area

Inspected food preparation and serving areas to ensure observance of safe, sanitary food-handling practices

Maintained a clean safe working environment adherent with organizational occupational standards and regulations

Homewood Suites North Wales, PA

Pantry Cook 2008-2010

Prepared breakfast, lunch and dinner for hotel guests according, following approved procedures

Accepted, processed and deliver orders according to clients’ desired specifications

Properly dated and stored food to ensure appropriate quality and control

Safely and efficiently organized, prioritized and maintained pantry area

Maintained a clean safe working environment adherent with organizational occupational standards and regulations

Filk International North Wales, PA

Cook 2005-2008

Prepared sandwiches to order and serve customer on front line, fulfilling orders as specifically requested by customer

Sliced, weighed and itemized cold cuts; cleaned, sanitized and broke down slicer following daily use

Maintained a clean safe working environment adherent with organizational occupational standards and regulations

Organized, maintained and broke down “Grab & Go” stations for expedited food delivery services

Properly dated and stored food to ensure appropriate quality and control

Safely and efficiently organized, prioritized and maintained pantry area

Inspected food preparation and serving areas to ensure observance of safe, sanitary food-handling practices

Education:

The Workforce Institute Philadelphia, PA

Strive Plus Program 2017

Employment Preparedness Training

First Aid/CPR Certification

SERVSafe Food Management Training and Testing

University City High School Philadelphia, PA

General Studies (Diploma Obtained)

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