ELLETTIA RHODES-ROSE

**** ** **** *** *** *** San Antonio, TX 78217-5641

210-***-**** e-mail: ac33un@r.postjobfree.com

OBJECTIVE

Results-driven professional with cross-functional expertise in the management field. Proven record of strong, research, strategy and implementation of procedures to ensure compliance with company procedures. Strong analytical skill and business acumen to positively contribute to the organizations bottom-lines.

Consistent record of forging strong business relationships with company clients and customers. Readily establish a rapport with team member to work collaboratively to achieve company goals.

EXPERIENCE

2007-2016 NuStar San Antonio, TX

Accounting Clerk

• Effective verbal and written communication with both external and internal customers

• Document customer account activities thoroughly and concisely through software and terminals related to the industry.

• Engage in interactive dialogue with customers through active listening and problem solving skills

• Approach problems logically and with good judgment to ensure the appropriate customer outcome

• Effectively prioritize work to ensure efficiency and conduct research as needed

• Critical thinker and ability to exercise independent judgment

• Accuracy and attention to detail

• Required to abide by all applicable regulatory and department practices and procedures

1998 - 2007 Valero Energy Corporation San Antonio, TX

Associate Corporate Retail Store Analyst

Responsible for 55 retail stores.

Ensure all daily store report are transmitted and received in the office in a timely manner.

Responsible for reviewing reports for accuracy and completeness.

Researched and resolved expectations on various reconciliations (i.e., money orders, negative inventory balances, electronic credit cards, lottery).

1996-1998 Diamonds Shamrock San Antonio, TX

Financial Services Representative

Mr. Payroll Diamond Shamrock #2240

Managed daily cash receipts, money orders and bank deposits.

Document customer account activities thoroughly and concisely

Responsible for training, enforced safety standards and ensure customer satisfaction.

Met and exceeded company sales goals.

1979- 1984 United States Army

Personnel Specialist

EDUCATION

1977 Thornridge High School – Diploma

United States Army Personnel School – 1980

United States Army School Advanced - 1982

TECHNICAL QUALIFICATIONS

Windows 2000

Ten Key Touch

Microsoft Office Suite

OTHER QUALIFICATION

Data Entry/Inventory

Quality Control

Record Keeping

Detail Control

Time Management

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