Administrative Assistant Customer Service

April Ray Yu Salcedo

*** *.*. ***** ****** ● Cagayan de Oro City, 9000

Cellular: ( +63 ) 945-***-**** ● Email: ***********@*****.*** CAREER GOAL: Skillful clerk, completed varied clerical assignments, provided valuable customer care services, and performed administrative assistance tasks throughout career in office environment, with excellent office organizational management skills. Objective – Seeking a full time job in an office environment, where there is a need for a variety of office administration skills such as computer operation, data typing, front office services, and database program’s administration.

Summary of Qualifications

Efficient, hard-working, and dedicated professional

Complete knowledge of clerical and administrative tasks

Good typing and communication skills

Excellent typing speed and familiarity with accounting principles

Brilliant team player, and highly organized

Multi-tasking and problem-solving abilities

Remarkable analytical and coordination skills

Sincere, punctual with an ability to interact with staff, clients and management

Strong knowledge of customer relationships management Work Experience

Metro Furniture

Administrative Assistant 2010-2011

File and maintain official records

Prepare invoices, billing statements, checks, receipts and other documents and get it approved from supervisor

Fax, photocopy and scan important documents and file them

Make corrections in forms and records

Visit bank for cash and check deposits and withdrawals

Perform errands as per managements’ instructions

Take stock of office inventories, and prepare requisition orders

Assist in payroll preparation

PRM Dataquest 2011-2012

• Call Center Agent

• Answer Calls

English Tutor (Denmark) 2013-2015

• Teach Danish Kids Basic English

Pane e Dolci

ADMIN/Finance Assistant 2016-2018

File and maintain official records

Prepare invoices, billing statements, checks, receipts and other documents and get it approved from supervisor

Fax, photocopy and scan important documents and file them

Make corrections in forms and records

Visit bank for cash and check deposits and withdrawals

Perform errands as per managements’ instructions

Take stock of office inventories, and prepare requisition orders

Payroll preparation

Disbursement of Revolving fund (Petty Cash)

Check liquidations of receipts and liquidate for Petty Cash Replenishment.

Post in any posting jobs, and interview applicants. Office Tools & Customer Service

• Computer Literacy: Computer operations, related software and office equipment – MS Office (Word, Excel, PP, Outlook), scanners and printers.

• Front desk interaction via phone, email, letters and in person. Core Strengths

• Good communication skills – verbal and written.

• Coordination and organizational abilities.

• Top listening skills.

Education

Millennium Christian Academy – High School

Mindanao University of Science and Technology – Undergraduate of BEED – Sped Lǣrdansk Aarhus – Module 1 and 2

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