* *****

Charles-Michael Blair 773-***-****

**** ****** ***, *******, ** 30106 ac33sz@r.postjobfree.com Career Objective

To obtain a managerial position with growth potential in a stable organization, where I can lead a team and utilize my end-user service and technical skills to the fullest. Professional Experience

Cobb County Information Service Department; Marietta GA October 2016-December 2016

Server Administrator

• Provide Tier 2-3 support for Cobb County employees in Windows OS and Windows Server OS hardware and software applications

• Support VMWare, Active Directory, Exchange, DNS/DCHP Applications

• Replace and maintain Windows and Linux hardware and SANs

• Patch, update and monitor Windows Server OS and Windows OS workstations University of Illinois-Chicago, School of Public Health; Chicago IL May 2011 – September 2016

IT Administrator, Office of the Dean

• Provided Tier 2 support for computer and server systems for faculty and staff across 5 College departments with 600 end users via RT and SCCM

• Maintained SAN storage on HP hardware for Windows environment

• Monitored CommVault Simpana 10 console for tape backup environment

• Maintained VMWare ESXi OS on a Linux-based platform, managing forty Windows-based Virtual Machines

• Monitored IBM BigFix instance for 500 endpoint environment

• Evaluated and upgrades existing system hardware based on end user requirements; installs, integrates, customizes, configures, and tests new systems and hardware; resolves configuration conflicts and errors.

• Assisted and coordinates security protocol efforts, including end-user encryption

• Performed routine, day-to-day hardware and software maintenance as assigned, and assists in proper upkeep and utilization of systems.

• Prepared and documented policies and procedures for various department IT objectives 2 Blair

Divine Properties; Griffith IN

June 2007 – Sept 2010

Office Manager

Managed 135 residential rental units and 16 storage units in five locations

Coordinated maintenance and janitorial requests

Administered lease agreements for new and current tenants Education

Hampton University, Hampton VA

Bachelor of Arts

Psychology

August 2006

Liberty University, Lynchburg VA

Masters, Human Services

Executive Leadership

December 2017

Computer Skills/Experience

Windows OS, Windows Server OS, Office Suite, IT Documentation, VMWare Implementation, Active Directory, CommVault Backup, IIS Certification, Linux CentOS 7 GUI, Oracle Virtual Box, IBM BigFix, Server Room, UpTime, Exchange, ADManager Plus, Exchange References

1. Alauna Dowd Fizer, Human Resources Administrator, Department of Justice, United States Marshals Service, Arlington, VA., 228-***-****. ac33sz@r.postjobfree.com 2. Euclid Williamson, Director, Target HOPE College Prep Academy, Chicago, IL., 773-718- 4008. ac33sz@r.postjobfree.com