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Product Manager

Los Angeles, California, United States
January 19, 2018

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Hartley Ochavillo

*** * *** ********* ***, Apt **1, Los Angeles, CA 90005

Cell: 415-***-****



Professional Summary

Responsible, empathetic, and goal oriented UX Designer that passionately works to make user friendly designs that meet both the organization and the customer’s needs. Education

University of California Berkeley 2011

BA in Psychology

General Assembly Los Angeles 2017

UX Design Certificate

Professional Experience

Director of Support/Product Manager

February 3, 2016 – Present

Simple Matters LLC – Santa Monica California

Advised content and feature changes based on Market Research, User Testing, and normal contextual use

Created and implemented evaluation procedures for content, interactions, and visual designs

Used human factor principals and environmental context to inform app re-designs and interactions

Developed and implemented research methodologies and statistical analysis plans to test and evaluate product usage and app prototypes

Developed and conducted contextual research and interviews to identify needs and uses of our product

Conducted Market Research to identify the needs of current and potential user demographics.

Created reports, presentations, sketches, wireframes, mockups, and personas to inform, propose, and summarize research data gathered, solutions to UX issues, visual updates, and proposed features

Conducted independent UX Projects and contextual research for our product, as well as lead and instructed other staff members on how to conduct contextual field research.

Generated technical issue reports, bug reports, and QA reports Research Assistant

August 14, 2014- June 2015

Relationships and Social Cognition Lab (RASCL) – University of California: Berkeley, Berkeley, California

Successfully launched long-term psychological study on the education achievement gap

Design and implement social-psychological research experiments

Organize and train other Researchers to run experiments

Social Behavioral Data Analysis

Statistical Analysis

Museum Education Researcher

February 1, 2013- June 10, 2015

Exploratorium – San Francisco California

Showcase, present, and lead activities of scientific phenomena to varying demographics

Create, design, and implement hands-on scientific presentations, demonstrations, and activities

Statistical analysis of data collected via user testing

Conducted user testing, observational studies, and anecdotal studies of exhibit use in the museum

Reported feedback to exhibit developers and offered suggestions to improve design Computer Skills:

Axure, Microsoft Office, Open Office, and Google Office (Docs, Sheets, Presentation) Software, Adobe Photoshop, Adobe Illustrator, Jira, Firebase

Html5, CSS, Python

Understanding and familiarity of Windows Platform (Vista, 7, 8, 10), Android OS, iOS

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