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B U S I N E S S A D M . A N D S A L E S P R O F E S S I O N A L
P R O F I L E
C O N T A C T
E D U C A T I O N
P R O F I C I E N C I E S
E X P E R I E N C E
Q U A L I F I C A T I O N S
Licensed Business
Administration and
sales professional with a
broad experience
in direct sales, customer
service and coaching
32 Reginald Crescent,
Markham ON L3P3T7
ac33r0@r.postjobfree.com
Diploma Business Administration
Technological University Pedro Emilio Coll
Dedicated and patient-focused, excellent communication skills, teamwork, customer care, search for new customers and markets, experience in direct sales and telemarketing.
Good handling interpersonal relationships, management monitoring indicators Customer Service
Fluent in Spanish
Leadership and Training
Proactive
Work under pressure
Management skills
A W A R D S
Royal Prestige
Hall of Fame Direct
Sales
California USA
Patient
Willing to learn
Team work
English-Spanish
Microsoft Office
SAP
Sales and Customer Service Representative, Upclick, Canadá, 2014 - 2016 Supported sales and customer service, increased sales from Spain and Latin America market,coordinated retention, resolved computer tech problems from customers
Sales-Distributor, Royal Prestige, USA 2006 - 2014 Planned and executed direct sales, trained newcomers, recruited, coached sales team, improved business administration new distributors, reviewed product distribution
Meter Reader, Enelven, Venezuela 1999 - 2006
Administered outsourcing service, coordinated contractors* jobs, developed and executed new strategies for collection, customer service Analized Collection data, evaluated customers conditions, negotiated with delincuent accounts
Prioritized customer Service, successful with people and customers C E R T I F I C A T I O N S
Sales - Trainning - Coaching, Ince Institute
Marketing, Pedro Emilio Coll
Customer Service, Forja consulting
Mar 2006
Jul 2007
Jul 2011