Stephen Ford, PMP

ac33qg@r.postjobfree.com linkedin.com/in/fordste 678-***-**** Atlanta, GA, 30329

IT INFRASTRUCTURE PROJECT MANAGER

IT infrastructure project manager with 20+ years of experience in optimizing datacenters and business processes. Prioritizes a servant style leadership while bringing authoritarian leadership when needed. Focuses on a holistic approach to projects, seeing how choices made today impact customers tomorrow. Passionate about building teams at all levels of an organization, resulting in projects meeting the triple constraints of cost, scope, and time.

AREAS OF EXPERTISE

Meeting Facilitation

Disaster Recovery

Infrastructure Design

Generating WBS

Data Protection

System Standardization

Procurement

Security

Virtualization

Microsoft Project

Root Cause Analysis

Patch management

Scrum Agile Lean Waterfall Methodologies

Performance Monitoring and Tuning

Cross functional Team Collaboration

Project Management

Vendor Relations

Sense of Humor

Technical Specifications and Requirements Gathering

Managing multiple datacenters

Managing 1000+ servers

EXPERIENCE

LIAISON TECHNOLOGIES - Alpharetta, GA 04/16 – 11/17

SENIOR SYSTEM ENGINEER

Salvaged a datacenter migration which was 2 years behind the closure date saving the company $300K/year:

Took over an eight-month overdue service migration project and successfully closed it in 6 weeks. Upon closure, the customer renewed and expanded their $2M/year contract to $2.4M/year.

Took over the migration of the company’s core revenue generating services (70% of the company’s $89M annual revenue) across datacenters. I successfully led the closure of the project with a team of 25 personnel across 6 departments in 9 months.

Led 5 cross-functional teams with 20 personnel in initiatives to standardize IT infrastructure:

Led working sessions with developers, QA, networking, application engineers and DevOps to identify and eliminate infrastructure bottle necks that improved system stability and performance.

Automated and standardized server and Oracle database deployments cutting deployment times by 75%.

GEORGIA STATE UNIVERSITY - Atlanta, GA 08/07 – 04/16

INFRASTRUTURE ENGINEER LEAD, CENTRAL IT

Assistant manager of nine-person team:

Conducted first and second-round interviews

Helped define staff annual goals and conducted performance reviews

Managed vendor relations including RFQs, SOWs and price negotiations

Coordinated projects across team members and departments

Led the datacenter merger of GSU and Georgia Perimeter College:

Conducted fact finding working sessions with negative stake holders

Juggled multiple projects to meet a unified student registration system deadline

Led the creation of a Disaster Recovery Datacenter for GSU:

Generated WBS showing server, storage and network deliverables to support a DR site

Supervised procurements to comply with state regulations

Technical liaison to the Board of Regents University System of Georgia:

Evaluated and recommended the use of EMC Atmos for a cloud storage solution for universities and colleges in the State of Georgia

Evaluated and rejected the use of EMC Avamar for a data protection solution for universities and colleges in the State of Georgia

Participated in state level annual meetings to prioritize and budget projects

SPELMAN COLLEGE – Atlanta, GA 07/01 – 08/06

SYSTEMS ENGINEER

Designed and refreshed hardware of the college’s core infrastructure twice with minimal downtime

Worked closely with the faculty, staff and students of the Computer Science department and helped with senior projects and scholastic events

AUBURN UNIVERSITY – Auburn, AL 09/97 – 07/01

SYSTEMS ADMINISTRATOR, COLLEGE OF ENGINEERING

DATABASE ADMINISTRATOR, COLLEGE OF VETERINARY MEDICINE

EDUCATION

Master of Science in Computer Science – Auburn University

Thesis: Use of Java in Middle-Ware for Distributed Databases

Bachelor of Science in Computer Engineering– Auburn University

ADVANCED CERTIFICATIONS AND TRAINING

Project Management Professional (PMP)

Landmark Team, Management, and Leadership Program

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