Customer Service Microsoft Office

Jerry Morales

San Antonio, TX 210-***-****

**********@*****.***

Professional with experience in different aspects of business such as line work as well as executing administrative tasks at current and past positions. Strong collaborator that can help the company achieve its goals by motivating other members of the corporation or organization. Possess working knowledge of different areas of business administration such as general business, microsoft office and can excel putting it to practice.

Personnel Management

Customer Service

Regulatory Compliance

Product Knowledge

Product Assembly

Team Collaboration

Inventory Control

Work Order Processing

Workplace Maintenance

Administration

Forms Processing

Computerized Business Applications

PROFESSIONAL EXPERIENCE

VIA, San Antonio, TX Aug. 2017 -Dec. 2017

Bus Operator

Transport people from one place to another on a transit bus.

Drive regular routes on a schedule.

Answer questions about schedules, routes, and transfer points.

Follow state and federal transit regulations.

LACKLAND FAMILY HOMES, Lackland AFB, TX Jun. 2016 – Aug. 2017

Resident Specialist

Demonstrate and lease properties to potential resident such as military families, retirees and civilians as well as promote the properties’ marketing strategies.

Maintain fully informed of current rental rates, sizes, locations and all amenities of properties and ensure completion of lease forms and agreement as well as collection of deposits.

Process in a timely and accurate manner all required administrative forms, reports and all other relevant information for the properties.

TOYOTA MOTOR MANUFACTURING, San Antonio, TX Mar. 2010 – May 2016

Production Assembly Worker

Executed installation and assembly of vehicle parts on the assembly line as well as maintaining work area in safe and clean conditions.

Confirmed timely delivery of parts in accordance to established deadlines.

SILVER EAGLE DISTRIBUTORS, San Antonio, TX Jul. 2007 – Mar. 2010

Route Driver

Assured products were well-stocked by coordinating with retail store management and ensured delivery of beer products to retail and convenience stores.

Ensured timely delivery by maintaining route options.

SPA CRAFTERS, San Antonio, TX Jun. 2001 – Jul.2007

Warehouse Worker

Answered phone calls from customers and resolved any issues and inquiries they had as well as training clients on product use.

Processed work orders and ensure they were completed in an accurate manner and was promoted from a delivery position into a warehouse position.

Set delivery dates and oversaw delivery of spas and tubs as well as tested, repaired and maintained spas and bathtubs.

SAM’S CLUB, San Antonio, TX Oct. 1997 – Jun. 2001

Tire and Battery Technician

Provided excellent customer satisfaction during installation and installed tires and batteries on clients’ vehicles.

Promoted from different position during tenure, from Food Demonstrator to Cashier and further on to Tire and Battery Technician.

UNITED STATES ARMY Oct. 1994 – Aug.1997

Food Service Specialist

Managed team of cooks and ensured food service operations were in compliance with safety and sanitation regulations.

Cooked and served food in field, garrison or central food.

EDUCATION

Diploma in Computerized Business Applications, National Institute of Technology, San Antonio, TX 2001

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