JAMES M. HOUSER

ASQ – Certified Quality Engineer

Certified Six Sigma Black Belt

**** ********* *****

Medina, OH 44256-7001

330-***-**** Mobile

330-***-**** Home

ac33po@r.postjobfree.com

CAREER SUMMARY

Continuous Improvement, quality and operations management expertise with over 35 years' experience in a manufacturing environment. Dedicated and determined leader with excellent analytical and communication skills. Specific expertise in:

Six Sigma

Lean Enterprise

Kaizen

Internal Audits

FMEA

Continuous Improvement

PPAP

ISO9001

Root Cause Analysis

PROFESSIONAL EXPERIENCE

EBERHARD MANUFACTURING – STRONGSVILLE, OH 2007 TO 2017

A $42 million ISO9001:2008 company is a global leader in the design and manufacture of innovative access systems such as locks, passenger restraint latches, hinges, T-handles and pull latches.

Manager Quality Assurance

Responsible for all incoming product, internal product, WIP, and outgoing product quality. Direct root cause analysis, error proofing, corrective action, internal audits, metrology, PPAP, APQP, IMDS, ISO. Supervised a staff of 1 Quality Engineer, 1 Quality Systems Specialist, 2 Quality Techs, 1 Administrative Assistant, and 5 Inspectors.

Reduced response time on Customer Concerns from 25 days to less than 14 days.

Reduced Initial disposition on Nonconforming Material Notices from 5 days to less than one day.

Established Gemba Walk for QA Department

Reduced Cost of Poor Quality from 1.2% of sales to 0.84% of Sales.

Implemented a document imaging system that allowed QA not to have to store paper documents. This system allowed the entire organization to retrieve documents as needed from their desk top.

KENT ELASTOMER PRODUCTS – KENT, OH 2004 TO 2007

A $25 million company specializing in the manufacturing of dipped natural rubber latex tubing, polychloroprene dip molded parts along with extrusion of thermoplastic elastomer (TPE) tubing products.

Director of Quality Assurance

Responsible for all incoming product, internal product, WIP, and outgoing product quality and continuous improvement for all three facilities. Lean champion and lead Lean trainer. Supervised staff of 1 Quality Technician, and 1 Quality Specialist.

Utilized Lean techniques to eliminate 34% of the labor in a process.

Upgraded the Quality System from ISO900:1994 to ISO 9001:2000 compliant

Improved the management review to include all elements of the quality system

Replaced system audit with process audits.

Lean Champion developed power point training for entire organization for Lean Enterprise.

Kaizen trainer developed power point training session prior and present training prior to all Kaizen events.

GLASTIC CORPORATION – SOUTH EUCLID OH 2003 TO 2004

A $42 million designer and manufacturer of engineered plastic composite materials and components. The Cleveland facility houses the Technical Group, along with laminate and pultrusion manufacturing lines.

Quality Assurance Manager

Responsible for all incoming product, internal product, WIP, and outgoing product quality and continuous improvement for the South Euclid Plant (annual sales of $24,000,000). Supervised staff of 1 Quality Engineer, and 1 Quality Technician.

Reestablish RMA procedure resulting in reducing the number of RMA’s from 29 to 7 and an average of 112 days to close to 37.

Established a corrective action team to resolve a major quality issue resulting in remaining sole supplier and maintaining $750,000 of business.

Reduce customer reporting requirements resulting in the elimination of 1 inspector at an annual savings of $40,000.

ARGO-TECH – Cleveland, OH 2001 To 2003

A $159 million manufacturer of fuel and other precision pumps for commercial and military aviation markets is the world’s largest producer of large commercial aircraft main engine fuel pumps.

Six Sigma Engineer

Responsible for implementing and instrumental in developing the Six-Sigma and Design for Six Sigma Programs. Serve as Black Belt and Team Facilitator on Six-Sigma and continuous improvement teams.

Black Belt and Leader on Acceptance Test Procedure Optimization. Annual savings of $120K.

Facilitator on Engineering Job Card Improvement Team

Close (2) open projects.

SAINT-GOBAIN PERFORMANCE PLASTICS (formerly Furon) - Aurora, OH 1997 To 2001

A $25 billion multi-national producer, processor and distributor of thermo-plastic hose and tube, glass and building products.

Quality Manager

Responsible for all incoming product, internal product, WIP and outgoing product quality continuous improvement on Truck products (annual sales of $14,000,000) Paint, Hydraulic, Coupling and Specialty Machine components (annual sales of $14,000,000).

Worked with Planning, Engineering and Maintenance to relocate Truck Products facility and re-certify all products with OEMs.

Led team in successfully upgrading Aurora facility ISO9000 certification to include QS9000.

Worked with Sales, Planning, Engineering and customers to reduce PPAP submission from 800 parts to 50 parts by placing products in families.

Reduced receiving inspection by 95% by establishing “dock to stock” procedures.

Led Kaizen events to error proof (poke yoke) a manufacturing process and streamline ECO process from average of 3 weeks to an average of 1 week.

Established a corrective action facilitating team to lead internal and customer-driven corrective action teams to identify root cause.

WELLMAN FRICTION PRODUCTS (formerly S. K. Wellman) – Brook Park, OH 1985 To 1997

A multi-national manufacturer of high-energy friction material and a wholly owned subsidiary of Hawk Corporation.

Quality Manager (1994 - 1997)

Responsible for all incoming product, internal product, WIP, and outgoing product quality and continuous improvement for the Brook Park (annual sales of $42,000,000) and LaVergne plants (annual sales of $29,000,000). Supervised staff of 20+ in each facility, including Quality Engineers.

Worked with Engineering and Maintenance to successfully relocate paper friction material product line from LaVergne, TN to Medina, OH; re-certified with major OEMs 8 months after completing move.

Enabled company to receive quality certification from New Holland on first attempt; scored 90 out of 100 possible points.

Achieved top plant performance level enabling company to receive the first “Certified Supplier” award issued by Spicer Clutch (formerly Dana).

Quality Assurance Engineer (1991 To 1994)

Responsible for internal product quality on annual sales of $31 million. Managed 8 Final Inspectors.

Specified, purchased, installed, trained and maintained a DataMyte electronic data collection network, reducing customer reporting from 1 week to 12 hours.

Developed a laser-marking program that eliminated out-sourcing of a special friction disc reducing lead-time by 1 week.

Shift Supervisor (1989 To 1991)

Responsible for 15 hourly employees on second shift. Assigned work, scheduled overtime, evaluated, trained and administered plant safety and quality programs.

Improved manufacturing efficiency by 30% in 18 months.

Manufacturing Process Engineer (1985 To 1989)

Responsible for processing requirements for the Sintered Bronze and Paper Friction materials, including continuous process improvement, equipment justification and new product process development.

Implemented, trained and maintained a computer database of process parameter eliminating hand written cards.

UNION CARBIDE - Lakewood, OH 1980 TO 1985

A $6.5 billion multi-national producer of chemicals, graphite, specialty gases and materials.

Pyrolitic Machine Shop Foreman

Plant Facility Engineer

Boron Nitride Machine Shop Foreman

EDUCATION

University of Cincinnati - Cincinnati, OH

BSME 1980

TRAINING

Lean Enterprise Training (60 hrs.)

Supervisory Training Institute (80 hrs.),

Six Sigma Black Belt Training (144 hrs.),

Kaizen (40 hrs.),

Taguchi Design of Experiments (40 hrs.)

PROFESSIONAL MEMBERSHIPS

American Society for Quality

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