Manager Management

CURRICULUM VITAE

OF

MPHO MAKWARELA

PERSONAL DETAILS

Surname : Makwarela

First name : Mpho

Date of Birth : 15 May 1980

Identity Number : 800**********

Postal Address : 102 Win ray Court

Corner Esselen and Twist

Hillbrow

2001

Email Address : *********@*****.***

Residential Address : 102 Win ray Court Corner

Esselen and Twist

Hillbrow

2001

Contact Number : 072-***-**** or 073-***-****

Gender : Female

Marital Status : Married

Driver’s License : C1

Nationality : South African

Home Language : Tshivenda

Language Proficiency : English (Read, Speak &Write)

Zulu (Read, Speak &Write)

Sesotho (Read, Speak &Write)

State of Health : Good

EDUDATIONAL QUALIFICATION

Last School Attended : Mamvuka Secondary School

Highest Standard Passed : Matric (Grade12)

Year Obtained : 2000

Subjects passed : Tshivenda

English

Afrikaans

Agricultural Science

Biblical Studies

TERCIARY QUALIFICATIONS

Institution : Academy of Business and Computer Studies

Qualification : Diploma in Hotel and Catering Management

Year : 2002

Subjects Passed : Computer Literacy (Micro Soft Word, Excel & Access)

Bookkeeping, Business Communication

Customer care, Hospitality industry

Front office management, Elective Travel

Housekeeping management, Tourism

Food and beverage services, Food and beverage

Management; Food productive principles

Customer and buyer behavior

Institution : Vsc Security Academy

Qualification : Grade C Security

Year : 2005

Institution : Online Intelligence

Qualification : Online occurrence book user

Year : 2013

EMPLOYMENT HISTORY

Name of Company : Laconcorde Bakery

Position : Bar lady

Duration : From Sep 2004 to Sep 2005

Reference : Sarah (073-****-***)

Name of Company : Hamba choice Travel club

Position : Sales Consultant

Duration : From Nov 2005 to Feb 2007

Reference : Maritjie 011-***-****

Name of Company : Custeleum

Position : Administration Clerk ( Data capturing )

Duration : 01 April 2004 to 30 August 2004

Reference : Cynthia (011-***-****)

Name of Company : ML Asset Management

Position : Control Room Operator

Duration : From Nov 2007 to August 2013

Duties : Monitor CCTV cameras on daily basis

Conducting investigation through CCTV cameras

Assist; Risk manager or Loss prevention officer by

Identifying suspect through camera footage; Prepare case dockets; Reporting any misconduct or irregularities

Ensuring that all CCTV Cameras are in good condition

Controlling all store keys accepting and resetting alarms during sprinkler test; communicate with the emergency personnel through Ram rand system in case of emergency

Communicate with the entire security personnel on issues

like pending investigations monitoring all genuine and faulty alarms; Answering and transferring calls

Typing, Emailing and faxing the entire incident report to the client

Reference : Thembi +276********

Name of Company : Ntamo Technologies

Position : Control room operator

Duration : From November 2013 to March 2017

Duties : Access control

Monitoring pepper gas alarms from the base station

Call centre inbound and outbound

Incident report using OB on line

Monitoring cctv cameras by using NUUWO

Monitoring cctv cameras by using Servision

Tracking company vehicles

Reference : Kananelo HR manager

Contact no : 086*******

Typing speed : 40 to 45 words per minutes

INTERESTS : Reading Magazines; Listening to Music; Watching TV

PROFILE

I am confident, with strong passion for success. I enjoy challenges, I relate easily to other people and I can work under pressure. I declare the above information to be true and correct

M. Makwarela

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