Customer Service Microsoft Office
Resume:
LaKisha Pettis
Memphis, TN *****
*********@*****.***
Objective
I’m seeking employment with a well-established company that will allow me to continue to grow professionally.
WORK EXPERIENCE
Office Clerk
Eaton - Southaven, MS - July 2015 to Present
Responsibilities
Key bill of ladings using SAP/Unity3 program for inbound and outbound loads.
Invoice bills for outbound and inbound loads.
Schedule pickups for outbound loads.
Do return freight receipts.
Schedule customer pickups orders.
Dispatch calls for outbound loads.
BILLING CLERK
Milwaukee Electric Tools - Olive Branch, MS - February 2015 to July 2015
Responsibilities
Prepare paperwork for driver and seal trailers once load is complete.
Bill Pick Tickets once driver has been loaded.
Scan to make sure all Bills are billed.
WAREHOUSE CLERK
NEWBREED LOGISTICS - Memphis, TN - February 2012 to February 2015
Responsibilities
Create and update RMA (Return Material Authorization) Purchase orders
Create inventory notifications for RMA deliveries
Process returns goods for restock to inventory
INVENTORY/OFFICE CLERK
COOPER LIGHTING - Southaven, MS - June 2004 to July 2011
Responsibilities
Manage filing, faxing, busy phone lines, and all incoming/outgoing mail.
Maintained spreadsheet for inbound/outbound inventory movement
Identified and assisted in the resolution of inventory errors.
Input customer data for order fulfillments•
Keyed bills for drivers
RECEPTIONIST
GRACELAND NURSING CENTER - June 1998 to May 2004
Responsibilities
Faxed prescriptions and maintained medical documentation for residents.
Updated and filed all patients' accounts payable records.
Filed medical records and routed all incoming calls.
EDUCATION
Bachelor’s in Computer Information Technology
CAPELLA UNIVERSITY - Minneapolis, MN
ADDITIONAL INFORMATION SKILLS & ABILITIES
• Microsoft Office Suite (Excel, PowerPoint, Outlook and Word)
• Office equipment (copiers, faxes and multiple phone lines)
• Alpha/Numeric data entry (10000 KPM)
• Typing 50WPM
• Basic SAP & AS4000
Reference upon Request
Contact this candidate