Human Resources Manager

Kayetta D. Holly, MSA

Harper Woods, MI *****

Telephone: 313-***-**** Email Address: ************@*****.***

SUMMARY OF QUALIFICATIONS

A Human Resource Specialist experienced in the following functional areas: benefits administration, employee relations, employee retention, training, performance management, full life cycle recruiting, policy implementation, employment law compliance. Proficient in network accounting systems; Microsoft Software Appliances, UltiPro, MISACWIS, Cypress, Oracle, PPS, ADP Workforce Now, HMS, and HRIS. Proud to be known as an advancement-minded HR professional who looks at the company’s bigger picture, to strategize improvements.

CORE QUALIFICATIONS

Team Management Organizational Growth, Office Management, Project Management, Human Resource Management, ATS, Business Case development, Payroll, Budget Management, Customer Services, Problem Solving, Records Management, Interpersonal Skills, Communication Skills, Union knowledge and experience.

PROFESSIONAL EXPERIENCE

City of Detroit - Detroit, Michigan

Human Resources Consultant/Project Coordinator: April 2015 – Current

Responsible for the Office of the Controller/Finance Department temporary/contracted staffing needs.

Consult with the appropriate managers, recruits, interview and select staff and/or volunteers with appropriate skills for the project activities.

Manage the Office Control Financial Officer’s internal employment website.

Assist with employee relations and benefits administration needs for temporary/contracted employees within the Finance department.

Developed job analyses and descriptions, preparation of vacancy announcements.

Manage project staff and volunteers per policies and practices of the organization.

Ensure all project personnel receive an appropriate orientation to the organization and the project.

Contract qualified consultants to work on the project as appropriate.

Created the Scope of Work expected to be provided by the contracted employee.

Tracks project expenses against budget and creates weekly and monthly metrics reports.

Implemented various Human Resources related documentation and reports to the CFO.

Plans and facilitates project review meetings to expedite requirements and resolution of project issues.

Updates and maintains project schedule as per the project requirements and deadlines through interfacing with the Project Manager, and various Project Team Members.

Prepare presentations for management utilizing presentation software and tools such as Viso and PowerPoint.

Written and implemented a Business Case for a $1.9 million payroll employee Call Center with the City of Detroit.

Responsible for creating and implementing a hiring strategy that would staff the new City of Detroit Payroll call center.

Required to work closely with project managers to support the successful development and implementation of project schedules.

Created and implemented City of Detroit’s Pay Card process, and transitioned over 4k employees into the Pay Cards system.

Detroit Behavioral Institute-Capstone - Detroit, Michigan

Business Office Manager: August 2013 – April 2015

Managed the daily activities of the business office, including billing, collection, financial reporting and data processing.

Communicated with Human Resources to create month end reports that detailed monthly revenue received vs labor cost.

Implemented billing policies and procedures according to state and local government standards that would allow the organization to be properly reimbursed for services provided to residents.

Subject Matter Expert in medical billing using HMS and several out of state Medicaid web sites for processing of claims for reimbursement.

Extracted, complied and tracked data, and analyzed data to create the daily census reports and month end close reports.

Successfully assisted the organization in becoming JCAHO accredited.

Collision Experts, Clinton Township, Michigan

Business Office Manager / Human Resources Manager (Contract): May 2012 – June 2013

Provided guidance and counsel on a wide variety of Human Resources policies, benefits, and compensation matters to managers and employees.

Collaborated with senior management on staffing, training, and equipment needs within unionized departments. Developed recruitment plans with hiring managers, to select and hire qualified candidates.

Developed job analyses and descriptions, preparation of vacancy announcements.

Directed pre-screenings, interviews and background/reference checks on qualified candidates.

Diligently resolved employee issues and rendered key business decisions.

Accountable for staffing, training, coaching, developing, performance management / completing performance evaluations and disciplinary action for the company.

Supported majority of shop employees in receiving proper OSHA training.

Ensured compliance with MDHHS and Equal Employment Opportunity policies.

Mission Point Management/St. Anne’s Convalescent Center, Detroit, Michigan

Business Office Manager / Human Resources Manager: April 2010 – May 2012

Administered FMLA, COBRA, and Workers Compensation paperwork.

Settled and scheduled training courses.

Operated as a part of the executive team ensuring that all human resources related issues were addressed effectively and legally within a unionized environment.

Advised management and employees on disciplinary actions and performance problems. Activated HRIS systems to maintain appropriate data integrity consistent exercise of independent judgment and discretion in matters of significance.

Performed the daily Census calculations and generated monthly Census reports to upper level management.

Performed the weekly Payroll process for over 300 employees.

Completed Garnishment processing as required.

Developed and implemented HR programs, policies, procedures and communications related to HR.

Contributed leadership and business management meetings to provide human resources perspective on key organizational issues.

Cultivated, developed and retained a strong HR team that meets the business needs.

Partnered with all levels of management, via direct contact or Labor Management Relations Board.

OTHER WORK EXPERIENCE

Team Mental Health Services - Dearborn, Michigan

Accounts Receivable / Payroll Specialist: May 2008 – April 2010

Binson’s Home Health Care Center - Warren, Michigan

Reimbursement Specialist / Biller: June 2005 – May 2008

Great Lakes Medical Supply - Warren, Michigan

Claims Specialist / Customer Service: April 2003 – June 2005

Detroit Medical Center - Detroit, Michigan

Patient Account Representative: September 2001 – April 2003

EDUCATION

Master of Science in Administration: Human Resources Administration, Central Michigan University, Warren, Michigan, Completed December, 2017

Bachelor of Business Administration, Healthcare Management, Northwood University, Midland, Michigan, 2009

MEMBERSHIPS AND AFFILIATIONS

Society of Human Resource Management, 2012-Present

Michigan Council of SHRM, 2017-Present

Alternatives for Girls Organization, 2011-Present

National Association of Professional Women, 2015-Present

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