Project Manager Information Technology

Reema Shetye Smith

** ******* ******, ******, *************, 02132 * 617-***-**** * ************@*****.***

PROJECT MANAGER

Experienced Project Manager with 4 years of success in implementing ICD10, enterprise systems integration and application upgrade projects for various organizations. Innovative professional with proven ability to identify, analyze and solve problems with on-time, on-budget delivery including complex, large scale projects. Passionate team leader who understands that strong working relationships create great teams. Experienced both in agile and waterfall environments and working with PMO, and enterprise programs.

STRENGHTS

Contingency Planner, Team Builder, Problem Solver, negotiating skills, detail oriented, extremely organized, excellent written and communication, Analytical skills

Vendor Management * Change Management * SDLC * Requirement Gathering/JAD Sessions/GAP Analysis * Stakeholder Management * Scrum Master

TECHNICAL SKILLS

Process/Modeling Tool: Software Development Life Cycle (SDLC)

Methodology: Waterfall, Agile, Business Modeling

Finance Tool: Innotas

Office Tools: Microsoft Office Suite, MS Visio, SharePoint, AutoCAD, BI Reporting Tools: Cognos

Workspace, Word, Excel, PowerPoint, Access, MS Project, Rave, JIRA, SQL,

Version One, Confluence, Atlassian Jira + Agile, Slack

EDUCATION

ACADEMY OF ARCHITECTURE, Mumbai, Maharashtra

Bachelors in Architecture

Boston University PMP Boot camp

- PMP Certification (in progress)

WORK EXPERIENCE

BMC HEALTHNET PLAN, Charlestown, MA, Jan 2017 - Mar 2017

IT Project Manager

Worked with Business and Stakeholders to understand and document the current Business process, identify gaps and propose changes to the preexisting structure.

Analyzed data gathered to develop possible solutions and alternative project plans.

Developed and managed work breakdown structure (WBS) of information technology projects.

Prepared project status reports by collecting, analyzing, and summarizing information and trends.

Developed and updated project plans for information technology projects including project objectives, technologies, systems, information specifications, schedules, funding, and staffing.

Initiated process improvement projects. Documented the current process and worked on process improvement plans. Worked with IT Help Desk to document current system process.

Established and executed a project communication plan.

Monitored project milestones and deliverables.

Monitored the performance of project team members, providing and documenting performance feedback.

Submitted project deliverables, ensuring adherence to quality standards.

Performed risk assessments to develop response strategies.

Scheduled meetings with vendors, business, the steering committee, daily stand ups and status meetings, kick off meetings, team meetings and attended PMO team meetings

Worked on Project Charters, Project Plans, Gantt charts, SOW, Business Charters

Gathered and organized information on problems or procedures.

Analyzed data gathered and develop solutions or alternative methods of proceeding.

Conferred with personnel concerned to ensure successful functioning of newly implemented systems or procedures.

Gathered and organized information on problems or procedures.

DENTAQUEST, Charlestown, MA Nov 2015 - Oct 2016

IT PMO Project Manager

Managed 4 projects simultaneously.

Successfully completed 3 projects ranging from a $0.5million to $5 million budgets in one financial year.

Reviewed financial gaps, financial forecast, and resource planning of $10 million ongoing project.

1 Year of Scrum Master experience.

Managed the creation and maintenance of a federally mandated CMS project. This involved establishing an ongoing process to stay in compliance with regularly updating government requirements.

Successfully completed software upgrade and integration projects which involved working with an internal application team, developers and vendors to enhance faxing correspondence.

Managed multiple scrum teams each for several data warehouse projects. This included working with remote/virtual teams.

Used Innotas for project planning, as well as budget forecasting, tracking and resources.

Ran meetings such as kickoff presentations, steering committee meetings, daily stand up/scrum team meetings, project team meetings, PMO Meetings, sprint planning and JAD sessions

Used PMO Standards for documentation including project charters, Business cases, project plans, financial and resource summaries from Innotas, SOW contracts, business requirements, approvals, communication plans, stakeholder communication plans, and project closure documents.

Project planning involved develop work breakdown structure (WBS), resource planning, project plans in MS Project, to monitor and track project milestones and deliverables.

Successfully managed cross functional teams

Developed or updated project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.

Worked with change management team on change requests (CRM)

BLUE CROSS BLUE SHIELD, Boston, MA, May 2013 - Oct 2015

IT Data warehouse Project Manager

Successfully completed ICD10 implementation for BCBS, Boston

Data warehouse project manager for ICD10 enterprise program.

Managed cross-work stream project plans, cross-work stream issues, risk, scope and the development administrative deliverables for the ICD-10 Program.

Managed over 150 applications which were impacted including reports, and business work streams. Worked with multiple stakeholders, subject matter experts and business for requirement and follow up testing of each application. Involved documenting existing ICD-09 codes, making required field changes to accommodate ICD-10.

Worked on HEDIS, QEDM, Claim extracts

Worked with internal teams to document the applications, reports and extracts that were impacted. Worked with developers for each application and created the project plan for the ICD10 project. Worked on testing, getting approvals from Business, project status updates to ICD10 program, updates to DW team heads, team meetings, tracking project plans, logging and tracking risks and issues.

Worked with BI Teams on ad hoc reporting

Managed data warehouse work stream projects under the ICD-10 implementation program.

Worked with program leadership and enterprise project work stream leaders to help, coordinate and manage cross-work stream project plans, and handle cross-work stream issues, risk, scope and the development administrative deliverable for the ICD-10 program.

Prepared project status reports by collecting, analyzing, and summarizing information and trends.

Established and executed a project communication plan.

Identified the need for initial or supplemental project resources.

Organized meetings and conference calls.

Submitted Change Management Request (CMRs) on behalf of Business and followed up on their status.

Scheduled and facilitate meetings related to information technology projects.

Monitored the performance of project team members, providing and documenting performance feedback.

Performed risk assessments to develop response strategies.

Managed project execution to ensure adherence to budget, schedule, and scope.

Worked on all applications, reports, extracts impacted by ICD10

Worked with Business SMEs to establish ICD10 communication with respective vendors

Worked with Data analyst to review extracts, reports, applications for ICD09 and define scope for ICD10

Worked with Data warehouse developer team, Architects, DBAs, Business SMEs, ICD10 program, external vendors, SAS teams, BI team, and end to end testing teams

Analyzed data gathered and developed solutions and alternative methods of proceeding.

Gathered and organize information on problems and procedures.

Reviewed forms and reports and conferred with management and users about format, distribution, and purpose, to identify problems and potential improvements.

Documented findings of studies and prepared recommendations for implementation of new systems, procedures, and organizational changes.

MATERNITY BREAK

Apr 2017 - Present

REFERENCES

Provided on request

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