Sales Manager
Resume:
SARAH
MOSTAJERAN
dil.i.gent
Working hard with
conscientiousness
and care
********@*****.***
Pasadena, CA
”Thorough and analytical
is the phrase that comes to
mind when I think
about Sarah. I had the
pleasure of working with
her for over five years
during which she managed
the quarterly KPIs for my
international sales team. I
was impressed
with Sarah’s calm
demeanor in tough
executive meetings, and
her presentations to senior
leadership were always on
point. Sarah’s ability to
work cross functionally
with different departments
and to analyze and solve
complex problems would
be a true asset for any
company. “ -Tony Tate
VP of International Sales
Western Digital 2015
”Sarah is a hard working,
dedicated and loyal
employee. Her analytical
skills, diligence, being a
team player and her sound
judgement are her greatest
strength's. I would highly
recommend Sarah.” Scott
Steffens, VP of Sales Ops
Hitachi GST 2008
I am a skilled professional with over a decade of experience in Sales Operations, Business Analytics and Management. I help organizations increase profitability through identifying risks and opportunities, initiating proactive action plans, and establishing KPIs for the sales team in order to stimulate revenue and drive a richer product/service mix. I can manage relations with partners and customers and negotiate contract terms and contributions. In sum, I can analyze and present the state of the business to senior executives, develop recommendations and follow directives.
EXPERIENCE HIGHLIGHTS
S=
iReduced Return Merchandise Authorization (RMA) by 28% through inventory management optimization, process efficiencies and KPI enforcement. Lowered damaged inventory ratio by 10%, as unnecessary shipments between warehouses were avoided, thus improving the bottom line.
iDrove Franchisee sales up by a 35% increment YoY, through an enhanced franchisee on-boarding experience achieved by process improvement and the launch of a new franchisee support team
iExpanded Sales Channel to include corporate B2B customers such as local chain hotels, restaurants, and government agencies. This new subcategory increased our distribution sales by 11% YoY.
iLed and restructured teams with the goal to increase team collaboration and improve morale by boosting individual and team incentives, and revamping bonus structures. This measure lowered the employee turnover rate in the sales department by half of its previous year, from 12% to 6%.
WORK HISTORY
AME FZCO: Director of Sales & Ops- Account Mgmt Dubai, UAE 2015 - 2017 Western Digital: Sr. Manager of Business Marketing Irvine, CA 2009 - 2015 Hitachi GST: Manager of Sales & Operations Santa Ana, CA 2006 - 2009 University of San Diego: Graduate Assistant San Diego, CA 2004 - 2005 EDUCATION
MBA: International Business, University of San Diego, GPA: 3.78 2004 – 2005 BA: Computer Engineering, Azad University, Tehran 1995 – 2000
- OTHER SKILLS
COMPUTER SKILLS: MS Office, SQL, Tableau, Cognos
MANAGEMENT SKILLS:Organizational Leadership, Cross functional Training, Competitive Analysis, Strategic Planning, Business Development, Talent Management, Program Management, Performance Optimization, P&L LANGUAGES: Farsi (Fluent), Arabic
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