Human Resources Employee Relations
Resume:
DAVINIA BROWN
313-***-**** ************@*********.***
Career Profile
A conscientious, organized, detailed and goal-oriented professional with skills and accomplishments in Human Resources Management and Development.
An effective communicator with strong written, verbal, listening, interpersonal, and presentation skills.
A team leader and member with the demonstrated ability of positive coaching techniques.
Proven leadership qualities; able to direct, motivate, and interact with diverse personnel to achieve maximum results.
Able to establish priorities, manage time productively, and perform well under pressure; proven ability to handle multiple tasks simultaneously and follow projects through completion.
The demonstrated ability of making strategic and restructuring changes with minimal interruptions to company.
Provide continuous employee satisfaction and retention through positive employee relations, along with extensive and timely follow-up to staff concerns.
Proven positive relationship with Union Members.
A supportive supervisor with the ability to manage and mentor staff.
Premier Parking (Parking Management-Detroit Medical Center (DMC) 2/2017-Present
Human Resources Manager
Responsible for onboarding including new hire orientation
Responsible for Employee relations, i.e., coaching, counseling, investigations, terminations, etc.
Benefit oversight and open enrollment
Maintain all day to day functions of HR
Supervise a staff of two
Evans Solutions, Inc (Charter School Management Company- Multi-Sites)
Human Resources Manager 1/2013- 1/2017
Plan, coordinate, and perform diverse human resource management function; educational credentialing compliance for staff, and upholding the highest level of confidentiality.
Provide consultation and recommendations to all levels of personnel
Responsible for problem solving; recruiting; screening resumes; interviewing; conducting new-hire orientation; completes exit interviews and overall personnel supervision.
Responsible for all employee relations, i.e. investigations, hiring, terminations, etc
Responsible for workforce planning
Responsible for performance management issues and evaluation timelines
Maintain all day to day functions of HR
DOT Compliance Manager
Matrix Human Services- (Non-profit/ Union Shop/ Multi-Sites) 11/2011- 1/ 2013
Human Resources Specialist
Plan, coordinate, and perform diverse human resource management functions strategically for Family Service of Detroit & Wayne County (see below)
Family Service of Detroit & Wayne County- (Non-profit/ Union Shop/ Multi-Sites)
Human Resources Director 3/2000 – 11/2011
Plan, coordinate, and perform diverse human resource management functions strategically for a non-profit agency with productivity standards according to licensing, funding, and COA accreditation standards in conjunction with all applicable employment laws.
Direct supervision to HR support, clerical extern students, and BSW level Social Workers
Develop and maintain HRD policies, procedures, and practices for union and non- union staff in conjunction with all applicable employment laws.
Responsible for Labor Relations issues, i.e. contract interpretations, grievance processes, etc
A senior management representative for successful union negotiations.
United Way Chairperson for campaigns.
Complete internal and external benefit and compensation analysis to keep agency competitive.
Participate in a variety of benefits/compensation surveys.
Provide continuous employee satisfaction and retention through positive employee relations, along with extensive and timely follow-up to staff concerns.
Provide consultation and recommendations to all levels of personnel (i.e., management, line, union, non-union, exempt and non-exempt staff at multi- sites).
Responsible for agency trainings; problem-solving; recruiting; screening resumes; interviewing; conducting new-hire orientation; maintaining credentialing compliance, benefits administration; compensation administration; COBRA compliance; payroll preparation, planning/scheduling all agency/ staff meetings and employee recognition; completes exit interviews and overall personnel supervision.
Maintain all day to day functions of HR by responding to staffs questions; creating and updating job descriptions, agency policies and procedures; maintain training compliances for staff; credentialing compliance for staff and agency, and upholding the highest level of confidentiality.
Independent Consultant 2003- 2005
Human Resources Management, Development and Assessment
Assessed company’s current salary structure for union, non-union, exempt and non-exempt employees.
Created, developed and administered a salary survey to similar companies.
Analyzed salary survey data.
Completed a comparison of the current salary structure along with external market data.
Made salary recommendations to Executive Board.
Created, reviewed and made recommendations for the job descriptions and evaluations.
Reviewed personnel policies and made recommendations.
Children’s Aid Society- (Non-profit/ Union Shop) 1998-2000
Human Resources Coordinator
Developed and maintained Human Resources Development practices and procedures for union and non-union staff in conjunction with all applicable employment laws.
Management representative for successful union negotiations.
Management liaison to the personnel committee of the Board of Directors.
Provided consultation and recommendations to all levels of personnel.
Maintained all day to day functions of HR by providing feedback to staff; creating and updating job descriptions, and agency policies and procedures; auditing personnel files and upholding the highest level of confidentiality.
Designed and implement HRD programs including recruiting; screening resumes; interviewing; orientation; benefits administration; COBRA compliance; payroll preparation, and exit interviews.
Education
Central Michigan University Eastern Illinois University
Master of Science in Administration Bachelor of Arts
Graduate Studies in Human Resources Management Undergraduate Studies in Psychology
Professional Affiliation(s)
Coalition Of Personnel Administrators (COPA) Member since 1998
Board Treasurer 2014 to present
2003- 2006
State Bar of Michigan
Labor & Employment Law Section Non-Bar Member since 2015
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