JAGDEEP SINGH

Fresh Meadows,NY *****

ac337e@r.postjobfree.com

Cell :929-***-****

OBJECTIVE

Seeking a position as a computer technician to utilize my skills and abilities in IT field that offers

Professional growth while being resourceful, innovative and flexible.

TECHNICAL SKILLS

Testing and Bug Reporting

HP Quality Center/ALM, JIRA

Programming Languages

HTML,CSS,SQL

RDBMS

MS SQL Server, Oracle, MS Access

Web Technologies

HTML, XML,Web services SOAPUI basics.

MS Office Tools

Word, Excel, PowerPoint

Methodologies

Agile, Waterfall

Other Tools

FACETS (Basics),Writing Test cases in Excel .

Networking

CCENT with a valid Cisco ID.

LAN, Switch, Routers, IPV4, IPV6, cabling, Subnetting,Dhcp.

Hardware

Configuring Cisco routers,Cisco switches,PC RAM installation, NIC cards installation,video cards,expansion cards,IDE and SATA Ports.

Operating Systems

Installation and troubleshooting of Windows- Xp,windows 7,Red hat Linux,Microsoft exchange server 2006,windows server 2008.I can install any operating system .

Application Softwares

MS office, Photoshop, Adobe reader, Cisco WebEx, Skype, Fiddler, Notepad++, SoapUI 5.3.0.

EXPERTISE:

In depth knowledge of the Business process development using Software Development Life Cycle Waterfall, AGILE and testing using Software Testing Life Cycle (STLC).

Excellent understanding of the Agile Software Development Life Cycle (SDLC), STLC and the role of Quality Assurance, and Agile/ Waterfall Methodologies.

Expertise in designing and developing testing documents as Test Plan, Test Cases, Test Procedure.

Adept at using anual Testing tools to troubleshoot systems, Integration, User Acceptance, Positive and Negative, GUI and Functionality and Regression Testing.

Proficient in performing Test-Driven methodology, Black/White Box Testing, Front-end and Back-end Testing

Developed SQL queries for Back-End testing and Data base testing. .

Proficient in interpreting and calculating Test Metrics to endure the testing efforts and progress.

Analyzed Test results and generated Reports to track the Bugs and assign Fixes using Quality Center/ALM, JIRA .

Proficient in working with the databases such as SQL Server, MS Access, Oracle and writing SQL queries for Back-end Testing.

Experience with SQL Scripts to perform back-end testing on the Oracle database

Efficient in Optimizing, Debugging and testing SQL queries, views and Stored.

Excellent Problem Solving and Analytical skills, quick learner and capability to perform well under pressure.

Maintain excellent communication skills in working with both technical and non-technical team members.

Knowledge about web services and how SoapUI Tool is used .

Install, upgrade and troubleshooting PC components and peripherals.

Maintenance of users’ network connectivity.

Strong experience of installing system and application software’s.

WORK EXPERIENCE:

SOLUTION SHOP CO -- Tester (06/16/17 to Present) Part-Time

Installing new software on Turrets systems of the Trade floor.

Testing Turrets systems functions after installing new software.

Checking IP,Network connectivity or any Hardware Issues.

IELTS TRAINER –British Experts ielts Training Institute in Punjab,India(11/2014-01/2016).

Teaching English grammar to students .

Training four modules of ielts test everyday and help students overcome their mistakes.

SCANNING OPERATOR-EDM Group, UK(04/2010-08/2012).

Scanning documents on image machine with high speed.

Saving documents in correct folders according to job types and keeping work area clean.

LECTURER-Guru Nanak Institute of Technology,Punjab,India(09/2007-08/2009).

I used to teach various computer subjects like Operating System,Data communication .

Provided computer hardware & software support for the computer lab.

Supervising lab equipment and facilities.

Maintained records of lab equipment and supplies.

Demonstrated proper use of computer systems to students.

Solved operating systems issues for students.

Provided backup of software and hardware.

Operated and maintained all related computer equipment in the lab.

Scheduled computers to students by referring to the time table in the register.

EDUCATION & CERTIFICATIONS

Cisco Systems

--Cisco Certified Entry Network Technician with Cisco ID(08/2016)

Adesh Institute of Engineering & Technology(Punjab Technical University) Punjab,India

--Bachelors of Technology (Computer science engineering) 2006 graduate.

Senior secondary education from air force school, Adampur,Punjab,India with Subjects Mathematics,Physics,Chemistry,Biology,English.

High School Education from Mount Carmel school, Punjab,India with 72 percentile marks.

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