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Medical Service Representative

Wilmington, Delaware, United States
January 20, 2018

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Yolanda Daniels

* **** **** ******

Wilmington, Delaware 19802




● Microsoft word/Excel

● Excellent communication, organization, interpersonal and time management skills with strong attention and detail

● Excellent and supportive team member

● Very knowledgeable trustworthy in maintaining confidentiality in accordance with HIPPA/OSHA regulations

Work Experience

Adecco/Branch Support

New Castle, Delaware

November 2016-December 2017

● Answer phones and greet clients and visitors

● Receive letters, packages, and distribute them

● Perform Job and task analysis to documents job requirements and objectives

● Assist in filing

● Source and attract candidates by using database, social media etc

● Screen candidates resume and job application

● fluential candidates relationships during the selection process

● Operate office machines,such as photocopies, scanners, facsimile, voice mail systems and personal computers

● Review Credit reports and criminal backgrounds

● Work Evaluations with employee

● Schedule employee for interview

● Conduct interviews using various reliable personal selection tools/methods methods to filter candidates within schedule

● Onboard new employee in order to become fully integrated

● Provide analytical and well documented reports to rest of team

● Act as a point of contact and build in

● Submit and review assessment test to employee

Medical Office Receptionist

Patricia H. Purcell MD PA

Wilmington, Delaware

November 2008- August 2016

● Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations

● Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheets, or other software applications to prepare reports, invoices, financial statements, letters, case history,or medical reports

● Interview patients to complete documents, case histories, or forms, such as intake or insurance forms

● Compile and record medical charts, reports, or correspondence, using typewriter or personal computer

● Transmit correspondence or medical records by mail, e-mail, or fax

● Receive and route messages or documents, such as laboratory results, to appropriate staff

● Transcribe recorded messages or practitioners diagnoses or recommendations into patients medical records

● Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies

● Organizing, Planning and Prioritizing Work

● Schedule work and activities

● Training and teaching others

KForce Staffing/Patient Service Representative

Temp Assignment

Nemours Children Hospital

Wilmington, Delaware

December 2017- January 2018

● Answering Phone calls

● Verifying Insurances

● Scheduling Patients appointments

● Checking Patients in and out

● Collecting co-pays

● Appointment Confirmations


Howard Career Center


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