Manager Medical
Resume:
SAMANTHA DENHAM
South Bend, IN **628
***********@***********.***
EDUCATION
Ross Medical Education Center, Granger, IN 2016-Present
MEDICAL INSURANCE, BILLING, AND OFFICE ADMINISTRATION CERTIFICATE
CPR/First Aid Certified
•ICD-10-CM/PCS
•Typing 40 words/per min
•Medical Terminology
•Pursuing CBCS Upon Graduation
RELATED EXPERIENCE
Ross Medical Education Center, Granger, IN March 2017 – May 2017
MEDICAL INSURANCE, BILLING, AND OFFICE ADMINISTRATION EXTERN
Sorting and filing paperwork by date and alphabetical order
Filling out collections letters
Comparing schedules to audit lists
Observing ICD-9 and ICD-10 coding off of face sheets
Answer telephones and direct calls to appropriate staff
Schedule and confirm patient diagnostic appointments
PROFESSIONAL EXPERIENCE
Subway, South Bend, IN 2016 – Present
MANAGER -SANDWICH ARTIST--
Ensure maintence of proper cleanliness in all areas of the restaurant
Supervise and participate in kitchen and dining area cleaning activities.
Knowledgeable of food industry and service techniques
Positive interaction with customers on daily basis
Extending knowledge of daily functions enabling supervision in a positive manner
Counsel and discipline staff when necessary
Handle customer services issues
McDonald’s, South Bend, IN 2015 – 2016
MANAGER IN TRAINING
Communicated well and used strong interpersonal skills to establish positive relationships with guest and employees.
Maintained clean and orderly dining area
Input customers’ orders and maintained that they came out in a timely manner
Backed up crew members to keep team workflow at efficient level
Took necessary steps to meet customer needs and effectively resolve food or service issues
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