SAMANTHA DENHAM

*** ******* **

South Bend, IN **628

ac335u@r.postjobfree.com

574-***-****

EDUCATION

Ross Medical Education Center, Granger, IN 2016-Present

MEDICAL INSURANCE, BILLING, AND OFFICE ADMINISTRATION CERTIFICATE

CPR/First Aid Certified

•ICD-10-CM/PCS

•Typing 40 words/per min

•Medical Terminology

•Pursuing CBCS Upon Graduation

RELATED EXPERIENCE

Ross Medical Education Center, Granger, IN March 2017 – May 2017

MEDICAL INSURANCE, BILLING, AND OFFICE ADMINISTRATION EXTERN

Sorting and filing paperwork by date and alphabetical order

Filling out collections letters

Comparing schedules to audit lists

Observing ICD-9 and ICD-10 coding off of face sheets

Answer telephones and direct calls to appropriate staff

Schedule and confirm patient diagnostic appointments

PROFESSIONAL EXPERIENCE

Subway, South Bend, IN 2016 – Present

MANAGER -SANDWICH ARTIST--

Ensure maintence of proper cleanliness in all areas of the restaurant

Supervise and participate in kitchen and dining area cleaning activities.

Knowledgeable of food industry and service techniques

Positive interaction with customers on daily basis

Extending knowledge of daily functions enabling supervision in a positive manner

Counsel and discipline staff when necessary

Handle customer services issues

McDonald’s, South Bend, IN 2015 – 2016

MANAGER IN TRAINING

Communicated well and used strong interpersonal skills to establish positive relationships with guest and employees.

Maintained clean and orderly dining area

Input customers’ orders and maintained that they came out in a timely manner

Backed up crew members to keep team workflow at efficient level

Took necessary steps to meet customer needs and effectively resolve food or service issues

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