Office Admin or Credit Control
Resume:
Thula. Sidwell. Mbonambi
*** ******* ****, ******** ****, Durban
Mobile: 072 - 235 6397 / 083 – 774 2505
PERSONAL DETAILS:
Date of Birth: 23 November 1976
Nationality: South African
E-mail Address: **********@*****.***
Drivers License: Code 10
Cell no: 072-****-***
EDUCATIIONAL HISTORY:
High School Attended: Brettonwood High School
Highest Standard Passed: Grade 12
Year: 1995
Tertiary Education
Institution: UKZN University
Qualification: Post Graduate Diploma – Business Management
Year: 2006
Institution: Durban University of Technology
Qualification: National Diploma - Business Management
Year Completed: 1998
COMPUTER SKILLS: Microsoft Word
Microsoft Excel
Acc Pac system
Pastel
Epix system
Cactus system.
EMPLOYMENT HISTORY:
Company: Sikhona Surveys
Position: Office Manager
Duration: 01 July 2015- Till Present
Responsibilities: Making sure the office runs smoothly
Working with one assistant
Working with contractors, planning events
Making sure the facilities are clean, orderly and safe
Follow up on work results
Maintains office services by organizing office
Operations and procedures, preparing payroll,
Controlling correspondence and filing system.
Company: Independent Electorate Commission
Position: Assistant Project Coordinator (APC)
Duration: 1 December 2010- 30 May 2015
Responsibilities:
Confirming of voting stations / registration points
Conducting electoral staff recruitment and training
Coordinating democracy development
Administering registration planning and logistics
Conducting of registration of voters
Election planning
Administering election logistics
Conducting elections
Conducting post election activities such as roll-back, debriefing and reports
Administering equipment and storage logistics
Maintaining of the voter’s roll
Supervising of electoral staff
Post election arrangements
Any other duties delegated from time to time.
Reason for leaving: Fixed term contract
1.Company Name: Med shield
Position: Credit Controller
Duration: April 2008 – August 2009
Responsibilities:
Reconcile contributions raised to payments received at member level.
Collect all outstanding monies and analyzing the debtor’s age analysis to effectively manage debtors.
Follow-up on rejected debit orders / RD payments.
Resolve queries using system and the relevant communication channels
Resolve discrepancies on member records SOS as to maintain accurate database, by updating member details, financial, statistics.
Written correspondence to members.
E-mail/ fax billing to pay points and members.
Liaise with pay points/ members and internal relevant departments as required.
Complete re-assigned tasks timeously.
Maintaining financial pay points/ member files
Preparation of debtor’s reports and stats.
Maintain credit control internal procedures.
Reason for leaving: Permanently employed but had to relocate to Durban due to personal affairs
2.Company Name: Wireless Business Solutions
Position: Credit Controller
Duration: 02 August 2007 – 30 March 2008
Responsibilities:
Sending consolidated statements and invoices at month-end and attaching supportive documents.
Documentation to validate the charges brought forward.
Collection done telephonically and invoices sent.
Handling of all the accounts queries (Clients, Reseller, Sales department, Logistics department, Helpdesk Cancellation, Retentions and Technical department).
Monthly progress reports.
Recording and monitoring of payments received.
Assist with walk in customers who have queries with their accounts.
Processing refund requests for clients.
Cash Allocation, of payments for clients, Passing Credit and Debit Notes for clients.
Sending Monthly reconciliation statement to the clients.
Doing a book value of +/-R5 million- for Individual and Corporate +/- R10 Million for clients.
Reason for Leaving: Permanently employed but the company was liquidated.
3.Company Name: Vodacom
Position: Customer Care Consultant
Duration: 23 November 2005 - 30 July 2007
Responsibilities:
Processing credit vetting on the system for clients.
Inform dealers why an application has been declined.
Decide whether to lock decline review or gap applicant.
Verify cell phone numbers on I cap to see if prepaid conversion is possible.
Conducts, enhances and supports marketing, sales and customer services.
Reason for Leaving: Permanently employed but looking for platform for growth.
4.Company Name: UNB
Position: Sales Representative
Duration: 1 March 2003 - 30 October 2005
Responsibilities:
Develop sales plans for my territory
Developing new business within my area of operation
Creating a weekly call cycle and calling on clients as per call cycle
Growing company sales volume in liters
Meeting monthly sales targets
Organizing promotional events for our products
Managing 3 promoters
Allocate stock to promotion team
Keeping expenses within the budget
Keeping clients informed about the new developments taking place within business
Negotiate deals with the clients
Monitor the market and competitor activities
Reason for Leaving: End of contract period
5.Company Name: Siyazikhandla Cleaning (Contracted to SAB
Prospecton)
Position: HR Administrator
Duration: 20 May 1999 - 28 January 2003
Responsibilities:
Budget control
Leave administration
Recruitment, Selection and Induction
Drawing employment contracts
Handling of Disciplinary enquiries and Grievances procedures
Execution of procurement process inventory control
Identify training needs & staff development
Reason for Leaving: Permanently employed looking for Growth opportunity in a well established organization.
REFEREES:
NAME TELEPHONE RELATIONSHIP
Mr L.L. Hlongwane 031-***-**** Director (Sikhona Surveys)
Miss S. Louw 084 - 551 2543 Supervisor (I-Burst:
Accounts Department)
Shireen Wahab 010-******* Supervisor (Medshield
Medical aid
Mr S Lingani 039-******* Regional Supervisor
(I.E.C)
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