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Office Admin or Credit Control

Durban, KZN, South Africa
January 20, 2018

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Thula. Sidwell. Mbonambi

*** ******* ****, ******** ****, Durban

Mobile: 072 - 235 6397 / 083 – 774 2505


Date of Birth: 23 November 1976

Nationality: South African

E-mail Address:

Drivers License: Code 10

Cell no: 072-****-***


High School Attended: Brettonwood High School

Highest Standard Passed: Grade 12

Year: 1995

Tertiary Education

Institution: UKZN University

Qualification: Post Graduate Diploma – Business Management

Year: 2006

Institution: Durban University of Technology

Qualification: National Diploma - Business Management

Year Completed: 1998


Microsoft Excel

Acc Pac system


Epix system

Cactus system.


Company: Sikhona Surveys

Position: Office Manager

Duration: 01 July 2015- Till Present

Responsibilities: Making sure the office runs smoothly

Working with one assistant

Working with contractors, planning events

Making sure the facilities are clean, orderly and safe

Follow up on work results

Maintains office services by organizing office

Operations and procedures, preparing payroll,

Controlling correspondence and filing system.

Company: Independent Electorate Commission

Position: Assistant Project Coordinator (APC)

Duration: 1 December 2010- 30 May 2015


Confirming of voting stations / registration points

Conducting electoral staff recruitment and training

Coordinating democracy development

Administering registration planning and logistics

Conducting of registration of voters

Election planning

Administering election logistics

Conducting elections

Conducting post election activities such as roll-back, debriefing and reports

Administering equipment and storage logistics

Maintaining of the voter’s roll

Supervising of electoral staff

Post election arrangements

Any other duties delegated from time to time.

Reason for leaving: Fixed term contract

1.Company Name: Med shield

Position: Credit Controller

Duration: April 2008 – August 2009


Reconcile contributions raised to payments received at member level.

Collect all outstanding monies and analyzing the debtor’s age analysis to effectively manage debtors.

Follow-up on rejected debit orders / RD payments.

Resolve queries using system and the relevant communication channels

Resolve discrepancies on member records SOS as to maintain accurate database, by updating member details, financial, statistics.

Written correspondence to members.

E-mail/ fax billing to pay points and members.

Liaise with pay points/ members and internal relevant departments as required.

Complete re-assigned tasks timeously.

Maintaining financial pay points/ member files

Preparation of debtor’s reports and stats.

Maintain credit control internal procedures.

Reason for leaving: Permanently employed but had to relocate to Durban due to personal affairs

2.Company Name: Wireless Business Solutions

Position: Credit Controller

Duration: 02 August 2007 – 30 March 2008


Sending consolidated statements and invoices at month-end and attaching supportive documents.

Documentation to validate the charges brought forward.

Collection done telephonically and invoices sent.

Handling of all the accounts queries (Clients, Reseller, Sales department, Logistics department, Helpdesk Cancellation, Retentions and Technical department).

Monthly progress reports.

Recording and monitoring of payments received.

Assist with walk in customers who have queries with their accounts.

Processing refund requests for clients.

Cash Allocation, of payments for clients, Passing Credit and Debit Notes for clients.

Sending Monthly reconciliation statement to the clients.

Doing a book value of +/-R5 million- for Individual and Corporate +/- R10 Million for clients.

Reason for Leaving: Permanently employed but the company was liquidated.

3.Company Name: Vodacom

Position: Customer Care Consultant

Duration: 23 November 2005 - 30 July 2007


Processing credit vetting on the system for clients.

Inform dealers why an application has been declined.

Decide whether to lock decline review or gap applicant.

Verify cell phone numbers on I cap to see if prepaid conversion is possible.

Conducts, enhances and supports marketing, sales and customer services.

Reason for Leaving: Permanently employed but looking for platform for growth.

4.Company Name: UNB

Position: Sales Representative

Duration: 1 March 2003 - 30 October 2005


Develop sales plans for my territory

Developing new business within my area of operation

Creating a weekly call cycle and calling on clients as per call cycle

Growing company sales volume in liters

Meeting monthly sales targets

Organizing promotional events for our products

Managing 3 promoters

Allocate stock to promotion team

Keeping expenses within the budget

Keeping clients informed about the new developments taking place within business

Negotiate deals with the clients

Monitor the market and competitor activities

Reason for Leaving: End of contract period

5.Company Name: Siyazikhandla Cleaning (Contracted to SAB


Position: HR Administrator

Duration: 20 May 1999 - 28 January 2003


Budget control

Leave administration

Recruitment, Selection and Induction

Drawing employment contracts

Handling of Disciplinary enquiries and Grievances procedures

Execution of procurement process inventory control

Identify training needs & staff development

Reason for Leaving: Permanently employed looking for Growth opportunity in a well established organization.



Mr L.L. Hlongwane 031-***-**** Director (Sikhona Surveys)


Miss S. Louw 084 - 551 2543 Supervisor (I-Burst:

Accounts Department)

Shireen Wahab 010-******* Supervisor (Medshield

Medical aid

Mr S Lingani 039-******* Regional Supervisor


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