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Sales Data

Redwood City, California, United States
January 18, 2018

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Phone: 415-***-**** Email:

Address: Redwood City, CA 94062


Sales Ops, 4+ years of experience

Excel, SQL, VBA

Data visualization with Tableau

Salesforce & Sugar CRM

Sales operations management

Ad hoc reporting and forecasting

Employee onboarding and trainings

Languages: Russian, Ukrainian


Sales Analyst, San Francisco, 12/2015 – present

Designing reporting structure to include market research, business development, email marketing

Managing a team of 3, providing onboarding trainings to employees

Supervising the release of a new game, using Google Analytics

Managing sales pipeline, collaborating with Head of Sales on target-reaching strategies

Designing compensation and bonus scheme for sales team

Sales Operations Analyst, CIKLUM Kyiv, 06/2014 – 11/2015

Increased BDU’s revenue from new clients by 30% by redeveloping KPIs and improving operational efficiency

Developed and established a new reporting standard resulting in departmental visibility and possibilities for cross-departmental collaborations

Identified problems, researched and advocated for a change of CRM solution, which was successfully implemented

Collaborated with IT department to automate reporting system by connecting IP telephony, email servers, CRM updates, and financial data to track Business Development and Research teams’ progress and get ROI’s on each team member and their activities

Participated in weekly, quarterly and annual sales planning by preparing specific sales reports and forecasting analytics

Co-created the commission structure for business development and research teams; approved budget, calculated commissions and collaborated with finance team to make sure the commissions were paid accurately

Junior Business Analyst, CIKLUM London-Kyiv, 04/2013 – 06/2014

Analyzed data from multiple systems in order to provide sales department overview reports, growth forecast and pipeline status reports, ROI, ad-hoc analysis

Administered CRM, created and led CRM trainings, wrote procedures and documented processes, developed and tested new features, was responsible for data integrity during migration

Cooperated with legal, finance and operations teams on contract signature and client on-boarding

Partnered closely with HR and account managers on creating and implementing IT headcount analytics (reporting and forecasting)

Developed guidelines, training and onboarding materials for Sales, Business Development and Research teams

Business Development Assistant, CIKLUM Kyiv, 10/2012 – 04/2013

Defined target market, created and implemented targeting strategies

Researched and nurtured potential leads, represented Ciklum in IT exhibitions

Set up face to face meetings with potential clients by phone and through email marketing campaigns

Managed and cleaned CRM data, performed data analytics

Provided competitors research, including their clients, sales methods and revenue


Data Analytics Course, GENERAL ASSEMBLY San Francisco, 2015

General Education & Business Administration, GOLDEN GATE UNIVERSITY San Francisco, 2010-212

Bachelor of Business Administration, WIUU Kyiv, Ukraine, 2014

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