Resume

Sign in

Program Manager

Location:
Stafford, Virginia, 22554, United States
Salary:
100000
Posted:
January 17, 2018

Contact this candidate

Jose J. Morey

571-***-****

ac32tu@r.postjobfree.com

https://www.linkedin.com/in/josemorey

--Program Manager--

Qualifications Profile

Well-organized, multifaceted, and results-oriented professional, offering extensive experience in investigative technology,

including electronic surveillance and telecommunications systems

Adept at leading and working with cross-functional teams across multidisciplinary projects to ensure operational efficiency and

productivity. Skilled at interpreting and presenting technical principles and practical applications to various technical and

managerial audiences. Equipped with the ability to manage and accomplish programs within allotted time frame and budget

specifications. Articulate communicator with fluency in Spanish. Proficient with Microsoft Office Suite with basic knowledge of

Windows, Linux, and Solaris, as well as networking and system administration. Currently hold an Active Top Secret Security

Clearance.

Areas of Expertise

Technical Support Troubleshooting and Maintenance Training and Development

Equipment Installation Audio Video Surveillance Platforms and Equipment

Relevant Experience

Drug Enforcement Administration, Office of Investigative Technology (Headquarters), Washington, DC

Unit Chief, Audio Video Group Sep 2017–Present

Assist daily requests from different DEA offices worldwide by testing, evaluating, and purchasing audio video surveillance

technologies

Facilitate cross-training activities to assigned personnel to provide further assistance to the field

Manage the development and implementation of custom concealments and prepare presentations for numerous tours on a weekly basis to

increase productivity and save personnel hours

Currently assume responsibilities of a mid-level manager to oversee multiple units

Participate in the hiring process with selection and interview panels for the recruitment of permanent employees and contractors

Handle annual budget of $6M in audio video support to DEA worldwide; as well as an inventory of approximately $4M in audio video

technical equipment

Acquire new audio video surveillance platforms and equipment to enhance current investigative technologies

Notable Accomplishments:

Evaluated unit needs on training and equipment; as well as established a collaborative environment, which resulted to their

recognition for streamlined effort, teamwork, and applied changes that expedited the turnaround time of requests from the field

from weeks to days

Special Projects Staff Coordinator Jun 2016–Sep 2017

Oversaw the deployment of audio/video investigative technology to select DEA field offices

Carried out purchasing, testing, and deployment of audio video covert devices for field utilization

Conducted in-depth training and presentation of new technology

Prepared and submitted pre-deployment questionnaires and checklists, subsequent deployment schedules, and packing lists, along with

training documents and manuals

Notable Accomplishments:

Sat on multimillion-dollar contract review board for new audio video deployment contract selection

Successfully deployed new investigative technology to three DEA divisions to cut future costs to the field

Created technical manuals from scratch for end users for new technology

Group Supervisor, Technical Operations Group, El Paso Texas Field Division Jan 2010–Jun 2016

Provided supervision to a small diverse group of personnel to support more than 300 personnel in five different sites covering New

Mexico and Southwest Texas

Managed annual budget of $140K, three special purpose surveillance vehicles, 10 core staff, 40 additional contractors and various

investigative technology programs

Led the introduction of new technology, including training and instruction for entry-level, novice, and experienced law enforcement

personnel to increase their knowledge and skill level

Served as the mid-level manager as necessary to lead several other groups

Oversaw all physical and personnel security for all facilities with support from collateral security officers

Executed preventive maintenance, audits, and inventories for inspections and prepared guides, manuals and reference binders on all

technical equipment

Oversaw and participated in installing and maintaining covert IP cameras utilizing an aerial lift truck

Ensured quality control by creating trouble tickets, processing forms, and other supporting documentation; along with manuals on

policies, procedures, directions, and guidelines

Notable Accomplishments:

Fulfilled leadership roles and expanded duties to contribute to overall organizational growth, such as the following:

Cross-training of limited personnel to cover a broader range of support;

Discussion with local and headquarters management toward the successful replacement of a substandard intercept system with a new

one;

Implementation of encryption for the El Paso Division’s radio program that provided security to all agents; and

Acquisition of new audio video surveillance platforms and equipment that streamlined all technology programs by 85%

Developed and executed the following initiatives toward organizational growth and advancement:

Established Point of Contacts (POCs) for each off-site office’s collaterally assigned personnel for their direct interaction upon

making requests;

Vetted structured training programs and instructions on numerous forms of technical equipment that minimized the requests from the

field for assistance;

Trouble tickets, processing forms, and other supporting documentation to streamline all processes; and

Completed a new facility for the division’s telephonic intercept room to accommodate additional work stations that increased the

capacity from 8 to 50

System Administrator, Drug Enforcement Administration, El Paso Division Jun 2008–Dec 2010

Performed installation and troubleshooting of various investigative technologies

Secured and properly maintained contract requirements as the contracting officer’s technical representative

Administered the telephonic intercept server and created user profiles and system logins

Rendered comprehensive briefings to new linguists, while interacting with all service providers and vendors

Notable Accomplishment:

Established a new filing system to identify and promptly respond to any issues on active and/or expired intercepts

Other Experience

Drug Enforcement Administration, Office of Investigative Technology (Headquarters), Washington, DC

Special Agent, Drug Enforcement Administration, El Paso Division

Special Agent, Guatemala County Office Special Agent, New York Field Division

Education and Credentials

Project Management Professional Certification: In Progress; Expected Date of Completion: Jan 2018

Spanish Placement Certification (State Department Examination)

Bachelor of Science in Criminal Justice: John Jay College, New York, NY

Recent Training

Project Management Boot Camp: 2017 Covert Camera Installation in a High Voltage Environment: Year

Group Supervisor’s Institute: 2009 Contracting Officer’s Technical Representative (COTR) Training: 2009

NCIC/TCIC Policy and Procedure Training Criminal Justice Practitioner: 2009

REID Advanced Course of Interview and Interrogation: 2007 REID Interview and Interrogation: 2007

Technical Operations Module: 2008 Financial Investigations Techniques: 2006

Pen Link: 2005 Basic Telecommunications Exploitation Program: 2005

Field Training Agent School: 2004 Conspiracy and Complex Investigations: 2004

Asset Forfeiture Financial Investigations II Seminar: 2004

Internet Telecommunications Exploitation Program: 2003 Advanced Agent Training: 2003

Introduction to Basic Intelligence Analysis: 2003 Security Officer Training: 2000

Awards and Honors

Performance-Based Cash Award Exceptional Performance Award–Cash Award (2)

Certificate of Recognition, Department of the Army (USA/MIST Team) Special Achievement Award

Letter of Recognition, National Night Out

Letter of Recognition, United States Attorney’s Office, Southern District of New York (2)

Certificate of Merit, National Recording Industry of America Special Act or Service Award

Dedication to Duty Certificate for Olympic Games Detail Time-Off Award

Letter of Recognition, DEA Administrator

Professional Affiliations

National Technical Investigators Association Project Management Institute

American Society for Industrial Security (ASIS) International

Activities

Local School Student Council Various Charity Organizations Battered Woman Shelter

Make-a-Wish Foundation Assisted Living for Veterans Forrest Leamon Memorial Run

Atlanta Olympic Games Hurricane Katrina Volunteer Activities National Night Out Blood Drive



Contact this candidate