Program Manager
Resume:
Jose J. Morey
****.*.*****@*****.***
https://www.linkedin.com/in/josemorey
--Program Manager--
Qualifications Profile
Well-organized, multifaceted, and results-oriented professional, offering extensive experience in investigative technology,
including electronic surveillance and telecommunications systems
Adept at leading and working with cross-functional teams across multidisciplinary projects to ensure operational efficiency and
productivity. Skilled at interpreting and presenting technical principles and practical applications to various technical and
managerial audiences. Equipped with the ability to manage and accomplish programs within allotted time frame and budget
specifications. Articulate communicator with fluency in Spanish. Proficient with Microsoft Office Suite with basic knowledge of
Windows, Linux, and Solaris, as well as networking and system administration. Currently hold an Active Top Secret Security
Clearance.
Areas of Expertise
Technical Support Troubleshooting and Maintenance Training and Development
Equipment Installation Audio Video Surveillance Platforms and Equipment
Relevant Experience
Drug Enforcement Administration, Office of Investigative Technology (Headquarters), Washington, DC
Unit Chief, Audio Video Group Sep 2017–Present
Assist daily requests from different DEA offices worldwide by testing, evaluating, and purchasing audio video surveillance
technologies
Facilitate cross-training activities to assigned personnel to provide further assistance to the field
Manage the development and implementation of custom concealments and prepare presentations for numerous tours on a weekly basis to
increase productivity and save personnel hours
Currently assume responsibilities of a mid-level manager to oversee multiple units
Participate in the hiring process with selection and interview panels for the recruitment of permanent employees and contractors
Handle annual budget of $6M in audio video support to DEA worldwide; as well as an inventory of approximately $4M in audio video
technical equipment
Acquire new audio video surveillance platforms and equipment to enhance current investigative technologies
Notable Accomplishments:
Evaluated unit needs on training and equipment; as well as established a collaborative environment, which resulted to their
recognition for streamlined effort, teamwork, and applied changes that expedited the turnaround time of requests from the field
from weeks to days
Special Projects Staff Coordinator Jun 2016–Sep 2017
Oversaw the deployment of audio/video investigative technology to select DEA field offices
Carried out purchasing, testing, and deployment of audio video covert devices for field utilization
Conducted in-depth training and presentation of new technology
Prepared and submitted pre-deployment questionnaires and checklists, subsequent deployment schedules, and packing lists, along with
training documents and manuals
Notable Accomplishments:
Sat on multimillion-dollar contract review board for new audio video deployment contract selection
Successfully deployed new investigative technology to three DEA divisions to cut future costs to the field
Created technical manuals from scratch for end users for new technology
Group Supervisor, Technical Operations Group, El Paso Texas Field Division Jan 2010–Jun 2016
Provided supervision to a small diverse group of personnel to support more than 300 personnel in five different sites covering New
Mexico and Southwest Texas
Managed annual budget of $140K, three special purpose surveillance vehicles, 10 core staff, 40 additional contractors and various
investigative technology programs
Led the introduction of new technology, including training and instruction for entry-level, novice, and experienced law enforcement
personnel to increase their knowledge and skill level
Served as the mid-level manager as necessary to lead several other groups
Oversaw all physical and personnel security for all facilities with support from collateral security officers
Executed preventive maintenance, audits, and inventories for inspections and prepared guides, manuals and reference binders on all
technical equipment
Oversaw and participated in installing and maintaining covert IP cameras utilizing an aerial lift truck
Ensured quality control by creating trouble tickets, processing forms, and other supporting documentation; along with manuals on
policies, procedures, directions, and guidelines
Notable Accomplishments:
Fulfilled leadership roles and expanded duties to contribute to overall organizational growth, such as the following:
Cross-training of limited personnel to cover a broader range of support;
Discussion with local and headquarters management toward the successful replacement of a substandard intercept system with a new
one;
Implementation of encryption for the El Paso Division’s radio program that provided security to all agents; and
Acquisition of new audio video surveillance platforms and equipment that streamlined all technology programs by 85%
Developed and executed the following initiatives toward organizational growth and advancement:
Established Point of Contacts (POCs) for each off-site office’s collaterally assigned personnel for their direct interaction upon
making requests;
Vetted structured training programs and instructions on numerous forms of technical equipment that minimized the requests from the
field for assistance;
Trouble tickets, processing forms, and other supporting documentation to streamline all processes; and
Completed a new facility for the division’s telephonic intercept room to accommodate additional work stations that increased the
capacity from 8 to 50
System Administrator, Drug Enforcement Administration, El Paso Division Jun 2008–Dec 2010
Performed installation and troubleshooting of various investigative technologies
Secured and properly maintained contract requirements as the contracting officer’s technical representative
Administered the telephonic intercept server and created user profiles and system logins
Rendered comprehensive briefings to new linguists, while interacting with all service providers and vendors
Notable Accomplishment:
Established a new filing system to identify and promptly respond to any issues on active and/or expired intercepts
Other Experience
Drug Enforcement Administration, Office of Investigative Technology (Headquarters), Washington, DC
Special Agent, Drug Enforcement Administration, El Paso Division
Special Agent, Guatemala County Office Special Agent, New York Field Division
Education and Credentials
Project Management Professional Certification: In Progress; Expected Date of Completion: Jan 2018
Spanish Placement Certification (State Department Examination)
Bachelor of Science in Criminal Justice: John Jay College, New York, NY
Recent Training
Project Management Boot Camp: 2017 Covert Camera Installation in a High Voltage Environment: Year
Group Supervisor’s Institute: 2009 Contracting Officer’s Technical Representative (COTR) Training: 2009
NCIC/TCIC Policy and Procedure Training Criminal Justice Practitioner: 2009
REID Advanced Course of Interview and Interrogation: 2007 REID Interview and Interrogation: 2007
Technical Operations Module: 2008 Financial Investigations Techniques: 2006
Pen Link: 2005 Basic Telecommunications Exploitation Program: 2005
Field Training Agent School: 2004 Conspiracy and Complex Investigations: 2004
Asset Forfeiture Financial Investigations II Seminar: 2004
Internet Telecommunications Exploitation Program: 2003 Advanced Agent Training: 2003
Introduction to Basic Intelligence Analysis: 2003 Security Officer Training: 2000
Awards and Honors
Performance-Based Cash Award Exceptional Performance Award–Cash Award (2)
Certificate of Recognition, Department of the Army (USA/MIST Team) Special Achievement Award
Letter of Recognition, National Night Out
Letter of Recognition, United States Attorney’s Office, Southern District of New York (2)
Certificate of Merit, National Recording Industry of America Special Act or Service Award
Dedication to Duty Certificate for Olympic Games Detail Time-Off Award
Letter of Recognition, DEA Administrator
Professional Affiliations
National Technical Investigators Association Project Management Institute
American Society for Industrial Security (ASIS) International
Activities
Local School Student Council Various Charity Organizations Battered Woman Shelter
Make-a-Wish Foundation Assisted Living for Veterans Forrest Leamon Memorial Run
Atlanta Olympic Games Hurricane Katrina Volunteer Activities National Night Out Blood Drive
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