Kevin Sitzes

ac32ts@r.postjobfree.com • 650-***-**** • www.linkedin.com/in/kevinsitzes

TRANSFORMATIONAL IT OPERATIONS LEADER

Tech-savvy entrepreneur with a history of unleashing the power of technology to accelerate profitable growth. Serial innovator and analytical growth strategist with well-honed executive skills specifically in IT operations. Adept at transforming complex challenges into actionable solutions for improving overall efficiency, creating new opportunities, and developing products and services aligned with customer demands. Strong hands on technology foundation in IT systems including ERP, CRM, SQL, BI, and process automation.

New Business Development: Partnered with EMC to create a new SaaS video application platform company

Quality / Best Practice: Created the foundation for process documentation, best practices, executive reporting, and business metrics

Transformational Process Improvement: Identified time wasting activities in sales operations, and implemented ERP and CRM systems to increase average revenue per employee to $49k/mo.

A CAREER OF INFORMATION TECHNOLOGY LEADERSHIP IN ACTION

KMS COMPANY, Los Gatos, CA 2016-Present

Provider of business process, and IT implementation consulting services

OWNER, LEAD CONSULTANT

Work with business leaders to create growth strategies. Including integrating complex IT systems including ERP, CRM, and eCommerce. KPI/BI report building and analysis. Development of operational policies and procedures to optimize the corporation’s performance and results

Implemented, and integrated construction management, CRM, and email systems for fast growing construction company. Resulting in real time project status, marketing, and performance insights which drove an additional $1MM in revenue over the next quarter.

Implemented new financial system for construction company allowing them to streamline operations, and reduce accounting personnel spend by 50%

Developed and implemented a strategy to effectively penetrate a new market for a world-class solar distribution company

MOONBLINK COMMUNICATIONS, Sunnyvale, CA 2011-2016

A distributor for wireless broadband, WiFi, and video surveillance systems. Key customers were installers and wireless internet service providers

DIRECTOR, IT AND ENTERPRISE SAAS APPLICATIONS

Instrumental in the initiatives to migrate critical IT systems such as Microsoft Dynamics CRM and GP to a cloud/SaaS model. Organized, designed, and executed the delivery of all business applications, integrations and data architecture to enable the scalable growth of the global business. Championed exceptional service and drove continuous improvement efforts across the organization.

Led Office365 migration including multiple federation servers synchronizing with on-site domain controllers enabling ease of access for remote workforce

Management of multi-server cloud based Linux / Wordpress web infrastructure, utilizing AWS CloudFront technology for web content caching

Load balancer implementation for federation servers, and customer billpay portal services

Created custom AWS instance shutdown, and backup schedules resulting in a cost savings of over 20%

Implemented VPC to on-site Juniper Gateway utilizing BGP, and maintained all network infrastructure

Database management including RDS, MySQL, and MS-SQL

Migrated all internal IT systems into Azure, D365, and AWS utilizing multiple availability zones, and maintained failover instances within multiple regions

MYVSAAS, Sunnyvale, CA 2011-2012

Online video application platform (SaaS) company in partnership with EMC Corporation (Subsidiary of Moonblink Communications, Inc)

DIRECTOR, IT OPERATIONS, AND NEW BUSINESS DEVELOPMENT

Served as the technical liaison between teams at EMC Corporation, Axis Communications, and Moonblink Communications/MyVSaaS. Organized, designed, and executed on the delivery of the business applications, integrations, and data architecture to enable scalable growth.

Worked with key stakeholders on critical rollout of the video application platform

Hands on with development of the platform for additional analytics such as license plate recognition

MOONBLINK COMMUNICATIONS, Sunnyvale, CA 2005-2011

A distributor for wireless broadband, WiFi, and video surveillance systems. Key customers were installers and wireless internet service providers

DIRECTOR, IT OPERATIONS AND STRATEGY

Designed and delivered the critical infrastructure and operations platforms which were engineered with a sound understanding of security, storage, virtualization, disaster recovery, business continuity, network, VoIP, mobile & web enabled applications. Strategic in creating efficiencies to drive revenue growth to $10MM, and established the vision for IT infrastructure, platforms and applications aligned with the corporation’s business strategy. Promoted innovation within the technology infrastructure, driving process efficiency, and improved employee experience

Built in house data-center, and maintained all BCP and disaster recovery plans

Identified time wasting activities in sales operations, and implemented ERP and CRM systems to increase average revenue per employee to $49k/mo

Designed all executive reports in the on-premise Microsoft Dynamics GP ERP system utilizing SSRS with a keen eye for managerial finance

Microsoft Dynamics CRM installation, maintenance, and customization via JavaScript

Microsoft Dynamics GP installation, maintenance, and customization

Created custom integration project between CRM, ERP, and eCommerce platform utilizing Scribe software

Configuration and management of entire Active Directory domain infrastructure

AGILENT TECHNOLOGIES, Palo Alto, CA 2000-2005

A global technology leader created by a spin-off from Hewlett-Packard focusing on test and measurement, life sciences, and semi-conductors

IT SYSTEMS ADMINISTRATOR / WEB INFRASTRUCTURE MASTER

Supported the critical web and email infrastructure for the world class Agilent Laboratories R&D facility. Provided exceptional service which impacted an employee count of over 40,000 globally. Maintained web servers in dual data centers in disparate seismic zones, and took on responsibility for the critical Microsoft SQL servers in a clustered environment.

Designed and implemented support processes and designed the call tracking system which resulted in a reduction of support response times by 20%

Coded the desktop operating system patch roll-out infrastructure to mitigate security vulnerabilities and minimize system downtime for entire R&D facility

CONTINUOUS LEARNING AND EDUCATION

Continuous Learning:

Creation and active involvement in book clubs both in Moonblink, and within a personal business network of successful entrepreneurs. Resulting in a read book list of over 100 titles focused on business development, personal growth, and leadership

Stanford Continuing Studies, Palo Alto, CA 2009-Present

Various continuing education on topics such as sales, marketing, business development, and coaching

Example Courses: BUS 105 Cloud Computing: Selling and Marketing SaaS Solutions to the Enterprise

BUS 120 8 Factors: A Comprehensive Framework for Running a Successful Business

Foothill College, Los Altos Hills, CA 2003-2004

Additional studies focused on business administration

West Valley College, Saratoga, CA 1998-2000

Continued studies on computer science, and business administration

Gavilan College, Gilroy, CA 1996-1998

Coursework focused on computer science, and business administration

RECOGNITION, ACCOMPLISHMENTS, AND AFFILIATIONS

The ExecRanks Certificate of Continuing Board Education

Various Wireless Broadband Industry Certifications, and Awards Including Distributor of the Year, and Partner of the Year

Inc 5000 List of Fastest Growing Private Companies, 3 Consecutive Years, 2010, 2011, 2012

Eagle Scout class of 1992

Member, Club Sportiva, Private auto sports enthusiast club, since 2013

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