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Human Resources Microsoft Office

January 17, 2018

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NZinga Rasberry


Skills Summary

Experienced in data analysis: collection, entry, design, and delivery of reports

Experienced building training documents; training employees; conducting on-boarding/orientation

Experienced in audits/managing compliance of federal and state policies (OFCCP/DOT included)

Technology experience includes Microsoft Office Suite (Excel/Outlook/SharePoint included), HRIS, ATS, Project Management (PM), SPSS, Articulate 360, SQL, and ABRA


RE, CONTRACTS (includes work through education) September 2010 - Current

GEODIS (Contract), Talent Acquisition Support Brentwood, TN September 2017 - Current

Research: Research/create/update organizational documents; Compile data/reports. Managed all requisition requests (Excel) for bi-weekly executive review; cross trained (Transportation Analyst)

Coaching/Recruiting & Selection: Actively listen and provide guidance to hiring managers. Managed full-cycle recruiting process using ADP (VE) for assigned locations

Organizational Development Specialist Nashville, TN December 2016 - Current

Project Management/Research and Training: Manage overall process for local start up(s), Talent Acquisition, Research and draft organizational documents; create policies/procedures/training documents (eLearning)

HealthStream, Nashville, TN March 2015 - May 2017

Operations Supervisor; Interviewing Center (IC) Team Lead April 2015 - May 2017

Administration and Management, Technology: Directly supervised 30-50 employees as well as Bilingual team. Strategically planned and guided team performance/workflow. Managed employee stations and escalated issues (as needed)

Training/Talent Management: Managed internal LMS for mandatory training(s). Conducted on-boarding/orientation for all new employees (weekly/bi-weekly) and provided coaching/training. Built documents and delivered training to internal employees for advancement within the organization through resume coaching, mock interviews, and software, task, and process training.

Research and Project Management: Utilized (Excel/Voxco) software to run reports for projection and team meetings; provided detailed information to appropriate teams (programming/sampling). Responsible for review and analysis of up to 300+ market research projects (according to SLA). Anticipated, identified, and communicated project details to appropriate teams (programming, IT, IC, sampling). Managed daily/weekly functions, addressed or escalated issues and managed end sample projects; updated Project Management (PM) software and communicated process

Payroll/Benefits: Updated, confirmed, and approved payroll for 30-50 employees (bi-weekly). Communicated details of company benefits including enrollment dates, coached employees on benefits process, and escalated ongoing issues to Human Resources (as needed).

Coaching/Recruiting & Selection: Actively listened to employees and customers to guide performance or address questions/concerns as well as corrective actions. Interviewed/promoted/hired new team members. Monitored employee performance and provided feedback (daily)

Patient Experience Interviewer, Nashville, TN Mar 2015 - April 2015

Market Research: Conducted confidential interviews with patients, maintaining quality and according to organization training and utilization requirements.

Educational Services of America (ESA), (Contract) Human Resources Recruiter, Nashville, TN 2014

Management Consultant, Talent Management, Recruiting & Selection, Human Resources: Collaborated with hiring managers to fill openings across regions

Ozburn-Hessey Logistics (OHL), (Contract) Talent Acquisition Team Support, Brentwood, TN 2014

Recruiting & Selection/ Human Resources

oProvided support to Senior Talent Acquisition Advisor by working with Talent team and Hiring managers, full cycle recruiting, and developing organizational documents

The Aparecio Foundation, Recruitment and Selection Specialist, Chicago, IL Jan 2011-Mar 2014

Research and Training: Directly managed team of four recruiters; Distributed project tasks to individual team members. Researched best practices and conducted training sessions

Recruiting & Selection: Provided support to Executive Director, department directors, and specialists by staffing all departments within organization. Managed full-cycle recruiting, selection, and placement process, as well as provide recommendation to department head.

Project Management: Managed and assigned projects within team by conducting weekly meetings

Dr Pepper Snapple Group (via Aerotek) (Contract) Technical Recruiter, Northlake, IL Jul 2012- Jan 2013

Education & Training: Completed Lean Six Sigma Yellow Belt Certification Training. Created documents for hiring managers compliant with the Office of Federal Contract Compliance Programs (OFCCP) guidelines.

Talent Management: Collected information from managers and employees to identify concerns within staffing cycle, align recruiting strategy, and escalate major issues accordingly when necessary. Used appropriate metrics to forecast, develop, and execute comprehensive sourcing plans. Created and maintained strong candidate pipeline.

Management Consultant: Utilized consultative approach with appropriate leaders. Consulted on employee relations, HR employment policies, guidelines, and team needs and responsibilities

Human Resources, Recruiting & Selection: Managed full-cycle recruiting process using ATS (Taleo), recruiting ads, partnering with local advertising resources, leveraging job boards, and others (CareerBuilder, Indeed, LinkedIn, cold calling). Identified market trends and employment conditions within assigned territory (Mid -Central and Mid-South Regions, United States). Conducted job analysis, created posting scripts and managed talent pools in accordance with OFCCP guidelines.

Personnel Board of Jefferson County, Human Resources Assessor, Birmingham, AL Oct 2010- Feb 2013

Education & Training, Performance Evaluation: Assisted governmental agency with various selection processes and assessments. Completed required training and assessed candidates, performance, and documents and provided ratings.

Lawrence Hall Youth Services, Human Resources Assistant/Intern, Chicago, IL Sept 2009 - Aug 2010

Process Improvement, Human Resources, Recruiting & Selection: Generated documents for required positions and screening process. Supported Vice President of Human Resources (HR), HR Director, and HR Generalist with constructed reports, managing employee documents within software (ABRA and Microsoft Office Tools). Conducted required training, new hire orientation/interview packets, managed employee records, payroll, exit interviews, data reports, provided direct support to VP of HR with audit process, full cycle recruiting.


Includes Microsoft Office (Word, Excel, PowerPoint, Publisher, Access, SharePoint, and Outlook), Project Management (PM), SPSS, Articulate 360, Taleo, ADP (including Virtual Edge), PC and Apple Operating Systems, e-Time, PeopleSoft, SAP, Pronto, CATI, Open Hire (Silk Road), eRecruit, SQL, VOXCO, and ABRA

Education: Doctorate of Philosophy, Business (Industrial/Organizational) Psychology

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