Test Project

Shikha Vishwakarma

Edison NJ 201-***-**** ******.******@*****.***

Summary

Result focused and customer oriented QA lead with professional expertise in designing test strategy, test planning, estimation, leading testing efforts for large/complex projects.

Over 8 years of IT experience in QA and testing.

Strong understanding of QA principles, QA processes, Use cases and Software Development Life Cycle - Agile, Waterfall and V-model.

Proven ability to lead complex testing projects from initial conceptualization through implementation in global delivery model with testing team based both onshore and offshore.

Core group member, responsible for transitioning of a large sized project from waterfall to agile

Extensive working experience in functional testing (Web, applications, host) black box testing, smoke testing, system testing, regression testing.

Strong experience in backend testing using SQL.

Established risk based testing and defect management process for offshore testing team.

Extensive working experience in User acceptance testing (UAT) with Client and end user.

Testing Skills

Domain – Telecom(IVR), Health Care (Claim system), Banking, ERP, ETL testing.

Testing tools – Quality center, Selenium, Cyara, Bugzilla, Clear quest, Jira.

Reporting – Micro Strategy.

Database – SQL, Oracle

Operating system: Windows, Linux

IVR – Inbound and Outbound

Certification

SAS Certified Base Programmer for SAS 9 (2017)

Work Experience

Sr QA Analyst Dec 2016 – Jan 2018

AT&T – Middletown NJ.

Project: - Various IVR applications.

Testing and Agile tools – Cyara, Wevs admin, Wevs SCME, MicroStrategy reporting

Responsibilities:

Managing and leading QA team, delivering on an average 4-6 projects in a monthly release cycle.

Main task includes requirement analysis, test strategizing, test cycle planning, estimation, test plan creation.

Delegating test execution task to offshore testing team.

Developing and maintaining excel raters used for doing premium validation testing against 100’s of data variables.

Onsite offshore co-ordination

Maintaining and debugging automation script – Cyara.

Providing production implementation support.

Daily, weekly and monthly testing status reporting.

Review Call Flows and High-level design documents with BAs and SMEs.

Creating release notes.

As an Agile Test Lead was responsible for following Acceptance Test Driven Development ATDD Process.

Achievements:

Delivered on an average 4 (800 hrs testing) projects on monthly basis with 100% schedule adherence.

Received multiple appreciations from area managers and delivery managers for delivering projects with excellent quality.

Streamlined QA processes to increase efficiency.

Free Lancers QA lead Aug 2015 – Nov 2016

OM tech – India

Project: - Various web based applications.

Responsibilities:

Leading team of 2-3 testers in India.

Requirement Analysis

Design of functional enhancement

Development, design and test plan review

Formulating and executing test strategy

Managing QA activities for various web application.

Defect prevention, knowledge management.

Mentoring and training new team members.

Achievements:

Successfully implemented all the websites as per client’s requirement on time.

Received multiple appreciation from client and management.

QA lead

IBM Global Services – Walnut creek CA, Wisconsin, Warren NJ Oct 2005 – April 2010

Project: IVR – Virgin mobile, SPECS (CVS Caremark), Various banking applications (Metavante Bank)

Responsibilities:

Managing and leading QA team8-10 testers both onsite and offshore, delivering on an average 4-6 projects in a monthly release cycle.

Main task includes requirement analysis, test strategizing, test cycle planning, estimation, test plan creation.

Delegating test execution task to offshore testing team.

Developing and maintaining excel raters used for doing premium validation testing against 100’s of data variables.

Onsite offshore co-ordination

Maintaining and debugging automation script – Cyara.

Providing production implementation support.

UAT co-ordination at client location.

Mentoring and training new team members in India, USA and Mexico.

Achievements:

Top talent employee of the year

2 Silver stars for outstanding performance in Virgin mobile account.

Visited new vendor site as business knowledge expert for training new team.

Merit award from CVS Caremark client.

Bravo award in Metavante account.

QA programmer Feb 2005 – Sep 2005

Comsoft Infotech Pvt Ltd. – Mumbai India.

Project – Hospital Management system

Responsibilities:

Requirement Analysis

Design of functional enhancement

Development, design and test plan review

Formulating and executing test strategy

Managing QA activities for entire application.

Defect prevention, knowledge management.

Implementation support.

Test Engineer Aug 2003 – Dec 2004

Aditya Enterprises

Project – PWD accounting system, Pune.

Responsibilities:

Requirement Analysis

Design of functional enhancement

Development, design and test plan review

Formulating and executing test strategy

Managing QA activities for entire application

Defect prevention, knowledge management.

Implementation support.

Education

Bachelors of engineering (Computer Science) 2003

Amravati University

Work Permit

Green Card – EAD.

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