*** ****** *** **, ******, SC *****
803-***-****, ***********@*****.***
Dyan R. Bowman, MHR, PHR Available for relocation
Business savvy, results driven, team oriented leader, offering nearly 20 years of solid knowledge and extensive experience in developing, leading, and maximizing the performance of individuals, teams, and organizations. Strong leader in driving change and accomplished at developing and championing corporate mission, vision, values, and goals. Recognized as an excellent communicator with a proven ability to diffuse highly charged situations. Viewed as a dedicated, reliable and fair counselor to both management and staff. Valued as a strategic business partner and catalyst for positive change. Member of key management teams and directly involved in the total operation and growth of employer. Exceptionally organized planner, highly motivated and sound decision maker focused on bottom line results and providing superior service to internal and external customers.
Areas of Expertise
* Employment Law * Compensation and Benefit Administration * Training & Development
* Policy Design & Administration * Employee Relationship Building * Performance Management
* Regulatory Compliance * FMLA / ADA / EEOC / FLSA / WC * Conflict Resolution
* Corporate Safety * HR Policies & Procedures * Succession Planning
* Orientation & On-boarding * Event Planning * Employee Recruitment &
Retention
Professional Experience and Accomplishments
Newberry County Memorial Hospital, Newberry, SC 05/10 – Present
Medical Facility - 500 employees
Director of Human Resources
Plans, organizes and directs all aspects of the HR functions for the Hospital to include Employment, Recruitment, Compensation, Employee Relations, Benefit Administration, Policies and Procedures, Employee Health, Workers Compensation, and Volunteer Functions for over 500 employees
Responsible for a budget of over $25 million.
Functions as a key business partner as a part of the six-member executive team lead by the CEO
Fiduciary responsibility as the Chair for the Retirement Investment Committee for 403b, 457, and 401a plans totaling over $26 million
Conducts training for management on effective interviewing, performance evaluation, discipline, conflict resolution, and preventive labor relations
Revised and reformatted Human Resource Policies using ISO standards
Serves as senior advisor to CEO and Executive Team members for all HR matters
Serves as a resource and consultant to department directors and supervisors in dealing with employee conflict and resolution
Review and sign off on disciplinary actions to ensure legal compliance
Defend the hospital in cases before state agencies such as the Human Affairs Commission, Employment Security Commission, and the EEOC
Responsible for enhancing employee morale and productivity
Conducts employee Town Hall Meetings to identify key employee issues and concerns
Assure compensation programs are equitable through job analysis and market surveys
Created "STRIVE" wellness program resulting in reduction of medical costs of over $300,000 in three years.
Renegotiated multiple contracts with consultants for a savings of $98,000
Changed RX provider resulting in a savings of $372,000 in a 36-month period
Reduced turnover rate of full-time staff from 2009 thru 2014 from 17% to 9%
Reduced Workers Compensation claims from 2009 thru 2014 from 49 to 13 claims
Reduced employment related lawsuits from 2009 to 2012 from 3 to 0
Accomplished goal of receiving regional recognition with the "Best Companies in the Midlands for Working Moms" for two consecutive years
Serves on various boards including the Executive Team, Retirement Committee Chair, Focus Committee, Leadership Team, Rewards and Recognition Team, Standards and Measurements Team, Leadership Development Team, Patient Satisfaction Team, and Employee Customer Service Team Leader
Supervise the HR Coordinator, HR Assistant, Employee Health RN, and the Volunteer Coordinator.
Lowe’s, West Columbia, SC 05/06 – 05/10
Fortune 50 Retailer - 125 employees
Human Resource Manager
Performed recruitment activities such as job posting, utilizing the on-line recruiting system, screening of candidates, conducting job related assessments, and interviews
Advised managers on company policies, management practices, and legal requirements to ensure consistency in administration
Communicated, interpreted, and implemented policies and procedures
Performed new hire orientation and on-going training
Coached and documented employees on performance issues
Counseled employees to encourage good work relations and job satisfaction
Conducted investigations involving employee complaints, issues and inquiries
Processed performance appraisals and salary reviews for exempt and non-exempt employees
Managed Succession Planning and Career Development
Maintained budget goals
Motivated and retained existing talent of over 100 employees
Monitored Compliance of safety policies and procedures
Coordinated and scheduled annual medical evaluations as required by DOT
Reported and reviewed general liability and casualty claims, documenting all aspects of incidents including corrective actions
Co-chaired the Safety Committee
Supervised the HR Coordinator, Management team of 5, and 3 sales associates
Holopack International, Columbia, SC 09/04 – 02/06
Pharmaceutical Manufacturing Plant - 250 employees
Human Resource Manager
Managed the benefits plans including evaluating current descriptions with year-end data, annual renewals, and determining insurance costs for employees
Processed and controlled payroll for 160-250 employees
Administered employee benefits programs to include medical, dental, vision, life, disability, sick leave, worker’s compensation, vacation, personal time and 401k
Advised managers on company policies, management practices, and legal requirements to ensure consistency in administration
Communicated, interpreted, and implemented policies and procedures
Designed and planned training and development programs
Updated and refined company policies and procedures to ensure programs met employee needs, were effective, and complied with legal requirements
Performed new hire orientation and employment verifications
Prepared affirmative action Form 5500, EEO and VET reports
Coached and documented employees on performance issues
Counseled employees to encourage good work relations and job satisfaction
Conducted investigations involving employee complaints, issues and inquiries
Recruited and interviewed job applicants
Provided guidance, leadership and training regarding health and safety issues Succession Planning and Career Development
Maintained required OSHA documentation
Monitored Health and safety compliance
Reported and reviewed general liability and casualty claims, documenting all aspects of incidents including corrective actions
Board member for Health, Safety and Compliance Committee
Supervised the HR Specialist, HR Generalist, and the HR Assistant
Education and Professional Training
Master of Human Resource Management, Webster University, St. Louis, MO, 2006
Professional of Human Resources Certification
Bachelor of Social Work, Limestone College, Gaffney SC, 2000
Union Relations Training
Lean Training
Six Sigma Training
OHSA, DOT, JCAHO and FDA Compliance Training courses
Professional Associations
SHRM – Society for Human Resource Management
SCHRN – South Carolina Recruiters Network
SCHHRA – South Carolina Healthcare Human Resources Association
ASHHRA – American Society for Healthcare Human Resources Administration
Proficient with Meditech, Stromberg, KRONOS, ADP, Peoplesoft, Applicant Tracking Systems, Attendance Professional, Building Watch, Microsoft Word, Windows, Corel Word, Outlook, the Internet, Excel, Access, ReportSmith, Sharepoint, Powerpoint, and Word Perfect.