Program/Project Manager

Arvell Harris

ac32r3@r.postjobfree.com ● *** W Ottawa Street, Lansing, 48933 ● 917-***-**** ● https://www.linkedin.com/in/arvell-harris-204b5265 RELEVANT PROFESSIONAL EXPERIENCE

Franklin Energy Services Okemos, MI

Program Operations Manager Program Management Sept ‘14 – Sept ‘17

• Oversaw a master budget of $5 million and staff of 5 for the Consumers Energy Small Business Direct Install Program

• Coordinated with functional departments to ensure programs and projects met deadlines within budget

• Developed and recommended alternative Small Business Direct Install strategies to address and resolve a variety of issues and problems through quality assurance & control

• Researched, collected, consolidated, analyzed, and maintained the Small Business Direct Install Program data necessary to meet Consumers Energy Business Energy Efficiency Program reporting and evaluation requirements, and the goals of Consumers Energy

• Created and enhanced programs under the Small Business Direct Install, including studying and analyzing program data and prepared program budget recommendations Franklin Energy Services Long Island City, NY

Project Specialist Administrative Support Feb ‘14 – Aug ‘14

• Constructed work plans and project documents including procedure manuals, proposals, progress reports and presentations

• Reported financial, inventory, quality assurance and customer satisfaction reports to senior management

• Provided administrative support to deliver projects within the established budget and timeframe

• Ensured all documentation on the contract, SOWs, cost allocation agreements, KPIs etc. are up to date and readily available

• Reviewed and approved weekly invoices for the senior program manager Program Coordinator Administrative Support Mar ‘13 – Jan ‘14

• Acted as the liaison between customers and senior management in terms of submitting program applications

• Managed documentation for inventory, field production, invoices and quality assurance reviews

• Developed and maintained a detailed scheduling process for field staff

• Worked with senior management to create forecast and budgets

• Served as the principal source of financial documentation and information for ConEdison’s Multifamily Program

Metropolitan Transportation Authority New York, New York Assistance Contract Administrator Analyst Administrative Support Jan ‘12 – Dec ‘12

• Reviewed contract provisions and related documents to ensure vendor compliance

• Reviewed vendor invoices to ensure amounts billed were in accordance with contract pricing

• Prepared invoice discrepancy reports and reported findings to management EDUCATION

State University of New York at Old Westbury Old Westbury, NY Bachelor of Arts – Politics, Economics and Law December ‘12