Customer Service Executive Assistant

Jazlynn Yountz

**** ***** **., ******* *****, NC 336-***-**** *************@*****.***

Objective

Industrious graduate seeking an office/executive assistant position. Offering hands on experience, academic knowledge, and administrative abilities.

Education

BACHELOR OF SCIENCE MAY 2017 THE UNVIERSITY OF NORTH CAROLINA AT GREENSBORO, GREENSBORO, NC

Major: Business Administration and Information System

Relevant Courses: Business Communication, Business Programming, System and Process Analysis, Secure Network Systems, Website Designing

Professional Experience

EXECUTIVE ASSISTANT FROMQUEEN CLOTHING, GREENSBORO, NC MAY 2015- JANUARY 2017

Produced information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.

Maintained executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel

Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.

Welcomed guests and customers by greeting them, in person or on the telephone; answering or directing inquiries

CUSTOMER SERVICE CASHIER HARRIS TEETER, WINSTON SALEM, NC MARCH 2015- OCTOBER 2016

Utilize strong verbal, written and clerical skills.

Promoted strong customer relations by greeting customers and merchandise vendors.

Communicated with disgruntled clients, addressed incorrect orders and resolved customer disputes in a timely and professional manner.

Trained new employees on customer service techniques.

Conducted customer transaction with NCR cash registers and by telephone.

Handled large amounts of cash transaction.

Skills

Computer: MS Office (Word, Excel, Power Point), Social Media Marketing

Programming: Proficient in Visual Studios (VB), HTML, CSS, C++, SQL

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