Project Manager Software
Resume:
BRADFORD LEE LOGAN
**** ******** **. ********* ** 30189
**********@*****.***
Experienced Project Manager in both a corporate and start up environment looking for the opportunity to lead and for stability. Experience in Banking and eCommerce financial environments since 2008 associated with custom software builds.
EXPERIENCE
March 2017- Current Custom Software Dev, LLC
Project Manager/Scrum Master
Manage multiple custom software development projects in an Agile environment while handling third parties and vendors
Manage SaaS implementation projects
Manage custom CRM and LMS builds
Manage custom mobile app builds
Examine existing business practices and act as required to streamline or eliminate processes as needed
Maintain relationships with multiple clients with multiple touchpoints per week to insure project completion as well as scope change/creep
Manage expectations of clients to insure road blocks are effectively managed and removed
Developed project scopes and individual objectives for development team
Manage 6 developers averaging 2 projects per developer
Managed an Office 365 migration for a specific client
Instill process to enable smoother communication both internally and externally
Manage hours spent on each project to effect a healthy bottom line for the company tracking developer hours in conjunction with project costs
Create and manage roadmaps and individual sprint documents (SOW) for the team
Manage Jira boards for all existing projects and gathering documentation and create confluence boards for source of truth
December 2014-February 2017 Emory University Healthcare
Project Manager/Coordinator Office 365 migration/Dragon install
Successfully completed Office 365 and Dragon naturally speaking migration and implementation. All associated hardware was managed as well.
Managed multiple small to large-sized hardware and software development projects to successful implementation including Dragon and Cerner migration/installation as well as Office 365.
Manage ticketing system and tickets for assigned projects.
Conducted project kick-off meetings, defined project objectives and scope, tracked risks, assumptions, and managed detailed project schedules using Microsoft Project.
Managed budgets for technical team and procurement of hardware
Developed and maintained productive working relationships with project owners, business functions, IT developers, vendors, and other project stakeholders.
Conducted regular meetings, facilitated communications, ensured coordination, and cooperation among team members.
Planned and facilitated project review meetings to expedite requirements and resolution of project issues.
Manage large software and hardware implementations to meet strict timelines and guidelines.
Become adept at learning new software packages prior to implementation.
Guided the team on resource requirements, methodologies, tasks, dependencies, deliverables, risks, and other issues through the life of the project.
Established customer expectations of project scope for Office 365 migration, deliverables, procedures for project communications and dissemination of information for team members.
Learn and understand all aspects of EUH software for installation and set up after operating system upgrade/application upgrade.
Consistently set new standards for completion times without retouches to employee equipment and maintain ticket status within ticketing system.
Travel throughout Georgia to maintain relationship with management at all remote locations.
Jun 2014-December 2014 CSM Bakery/Pinnacle 1
Project Coordinator/Lead Technician performing/Office 365 Software/Hardware upgrade and Operating System Upgrade
Interact with CSM Bakery employees, approximately 10,000, in preparation for hardware replacement. Main point of contact for team at each location.
Developed and maintained productive working relationships with project owners, business functions, IT developers, vendors, and other project stakeholders.
Planned and facilitated project review meetings to expedite requirements and resolution of project issues.
Established customer expectations of project scope, deliverables, procedures for project communications and dissemination of information for team members.
Learn and understand all aspects of CSM software for installation and set up after operating system upgrade
Consistently set new standards for completion times without retouches to employee equipment
Travel throughout North America with Technician kit and set up for each location
Management of travel team and travel arrangements for team as well as managing budgets associated with projects and travel
Transition all BakeMark locations onto the CSM platform
Work with C-level and below to address any IT issues at hand and devise a plan to address and overcome the issues
Active Directory and server maintenance- exchange maintenance
Utilize SQL queries to obtain needed database information for each location.
Utilize the Active Directory to manage the processes of the projects from site to site
Mar 2014-Jun 2014 BCD Travel/CompuCom
Lead Technician Performing Software upgrade and Operating System Upgrade in a Managed Services environment
Interact with BCD employees in preparation for hardware replacement
Developed and maintained productive working relationships with project owners, business functions, IT developers, vendors, and other project stakeholders.
Established customer expectations of project scope, deliverables, procedures for project communications and dissemination of information for team members.
Learn and understand all aspects of BCD software for installation and set up after operating system upgrade
Consistently set new standards for completion times without retouches to employee equipment
Manage second shift and back up each technician with their upgrades
Scheduling of team throughout project
Manage shipping of all necessary equipment to perform upgrades
Aug 2013-Nov 2013 HP/Insight Global
Project Coordinator/Lead Technician Bank of America refresh project
Interact with Banking centers for replacement of hardware
Effectively run job sites and maintain proper paperwork
Utilize experience in maintaining a smooth running transition from old hardware to new including setting up a new server and workstations while migrating server software images
Consistently set new standards for completion times without revisits to banking center
April 2012-Present Court Compass LLC
Partner/Software Development Project Manager
Coordinate all sales efforts
Construct and maintain LAN for the business as well as internet
Maintain all computers and troubleshoot problems
Implement all software changes from XP to Windows 7
Implemented Agile/Scrum methodologies to build three separate software platforms
Vast experience with mobile POS solutions
Vast experience with bank card, checking and ACH functionality
Responsible for PCI/DSS for the business
Aug 2007-Feb 2012 nCourt/Court Solutions
Sales Director/Partner
Plan sales direction and revenue goals working with municipalities
Build and maintain partner relationships
Implement and develop utilization of service
Grew revenue from 0 to 61K per month for Court Solutions
Acquire and maintain all workstations for business
EDUCATION
Fall 1985-Fall 1989 Central State University, Edmond, OK
Architecture/Business
Winter 1989-1992 U.S. Navy various locations
Assorted leadership schools and technical training
SKILLS
Agile environment Scrum Master
Office 365 migration
Examine all projects from multiple points of view
Dragon Naturally Speaking
Excellent personal communication and phone skills
Excellent task coordinator
Understand Logistics and project preparation
Command of Microsoft Office Suite
Experience in Microsoft Project
Proficient in Excel and creating readable workbooks
Interact well with Third Parties and Vendors
College baseball player with extensive coaching and instruction exp.
E-MAIL **********@*****.***
2088 TOWNSHIP DR WOODSTOCK GA 30189 404-***-****
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