BRADFORD LEE LOGAN

**** ******** **. ********* ** 30189

ac32np@r.postjobfree.com

404-***-****

Experienced Project Manager in both a corporate and start up environment looking for the opportunity to lead and for stability. Experience in Banking and eCommerce financial environments since 2008 associated with custom software builds.

EXPERIENCE

March 2017- Current Custom Software Dev, LLC

Project Manager/Scrum Master

Manage multiple custom software development projects in an Agile environment while handling third parties and vendors

Manage SaaS implementation projects

Manage custom CRM and LMS builds

Manage custom mobile app builds

Examine existing business practices and act as required to streamline or eliminate processes as needed

Maintain relationships with multiple clients with multiple touchpoints per week to insure project completion as well as scope change/creep

Manage expectations of clients to insure road blocks are effectively managed and removed

Developed project scopes and individual objectives for development team

Manage 6 developers averaging 2 projects per developer

Managed an Office 365 migration for a specific client

Instill process to enable smoother communication both internally and externally

Manage hours spent on each project to effect a healthy bottom line for the company tracking developer hours in conjunction with project costs

Create and manage roadmaps and individual sprint documents (SOW) for the team

Manage Jira boards for all existing projects and gathering documentation and create confluence boards for source of truth

December 2014-February 2017 Emory University Healthcare

Project Manager/Coordinator Office 365 migration/Dragon install

Successfully completed Office 365 and Dragon naturally speaking migration and implementation. All associated hardware was managed as well.

Managed multiple small to large-sized hardware and software development projects to successful implementation including Dragon and Cerner migration/installation as well as Office 365.

Manage ticketing system and tickets for assigned projects.

Conducted project kick-off meetings, defined project objectives and scope, tracked risks, assumptions, and managed detailed project schedules using Microsoft Project.

Managed budgets for technical team and procurement of hardware

Developed and maintained productive working relationships with project owners, business functions, IT developers, vendors, and other project stakeholders.

Conducted regular meetings, facilitated communications, ensured coordination, and cooperation among team members.

Planned and facilitated project review meetings to expedite requirements and resolution of project issues.

Manage large software and hardware implementations to meet strict timelines and guidelines.

Become adept at learning new software packages prior to implementation.

Guided the team on resource requirements, methodologies, tasks, dependencies, deliverables, risks, and other issues through the life of the project.

Established customer expectations of project scope for Office 365 migration, deliverables, procedures for project communications and dissemination of information for team members.

Learn and understand all aspects of EUH software for installation and set up after operating system upgrade/application upgrade.

Consistently set new standards for completion times without retouches to employee equipment and maintain ticket status within ticketing system.

Travel throughout Georgia to maintain relationship with management at all remote locations.

Jun 2014-December 2014 CSM Bakery/Pinnacle 1

Project Coordinator/Lead Technician performing/Office 365 Software/Hardware upgrade and Operating System Upgrade

Interact with CSM Bakery employees, approximately 10,000, in preparation for hardware replacement. Main point of contact for team at each location.

Developed and maintained productive working relationships with project owners, business functions, IT developers, vendors, and other project stakeholders.

Planned and facilitated project review meetings to expedite requirements and resolution of project issues.

Established customer expectations of project scope, deliverables, procedures for project communications and dissemination of information for team members.

Learn and understand all aspects of CSM software for installation and set up after operating system upgrade

Consistently set new standards for completion times without retouches to employee equipment

Travel throughout North America with Technician kit and set up for each location

Management of travel team and travel arrangements for team as well as managing budgets associated with projects and travel

Transition all BakeMark locations onto the CSM platform

Work with C-level and below to address any IT issues at hand and devise a plan to address and overcome the issues

Active Directory and server maintenance- exchange maintenance

Utilize SQL queries to obtain needed database information for each location.

Utilize the Active Directory to manage the processes of the projects from site to site

Mar 2014-Jun 2014 BCD Travel/CompuCom

Lead Technician Performing Software upgrade and Operating System Upgrade in a Managed Services environment

Interact with BCD employees in preparation for hardware replacement

Developed and maintained productive working relationships with project owners, business functions, IT developers, vendors, and other project stakeholders.

Established customer expectations of project scope, deliverables, procedures for project communications and dissemination of information for team members.

Learn and understand all aspects of BCD software for installation and set up after operating system upgrade

Consistently set new standards for completion times without retouches to employee equipment

Manage second shift and back up each technician with their upgrades

Scheduling of team throughout project

Manage shipping of all necessary equipment to perform upgrades

Aug 2013-Nov 2013 HP/Insight Global

Project Coordinator/Lead Technician Bank of America refresh project

Interact with Banking centers for replacement of hardware

Effectively run job sites and maintain proper paperwork

Utilize experience in maintaining a smooth running transition from old hardware to new including setting up a new server and workstations while migrating server software images

Consistently set new standards for completion times without revisits to banking center

April 2012-Present Court Compass LLC

Partner/Software Development Project Manager

Coordinate all sales efforts

Construct and maintain LAN for the business as well as internet

Maintain all computers and troubleshoot problems

Implement all software changes from XP to Windows 7

Implemented Agile/Scrum methodologies to build three separate software platforms

Vast experience with mobile POS solutions

Vast experience with bank card, checking and ACH functionality

Responsible for PCI/DSS for the business

Aug 2007-Feb 2012 nCourt/Court Solutions

Sales Director/Partner

Plan sales direction and revenue goals working with municipalities

Build and maintain partner relationships

Implement and develop utilization of service

Grew revenue from 0 to 61K per month for Court Solutions

Acquire and maintain all workstations for business

EDUCATION

Fall 1985-Fall 1989 Central State University, Edmond, OK

Architecture/Business

Winter 1989-1992 U.S. Navy various locations

Assorted leadership schools and technical training

SKILLS

Agile environment Scrum Master

Office 365 migration

Examine all projects from multiple points of view

Dragon Naturally Speaking

Excellent personal communication and phone skills

Excellent task coordinator

Understand Logistics and project preparation

Command of Microsoft Office Suite

Experience in Microsoft Project

Proficient in Excel and creating readable workbooks

Interact well with Third Parties and Vendors

College baseball player with extensive coaching and instruction exp.

E-MAIL ac32np@r.postjobfree.com

2088 TOWNSHIP DR WOODSTOCK GA 30189 404-***-****

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