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Manager Project

Glastonbury, Connecticut, United States
January 17, 2018

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Charlene Mancini

**** ********** ****, ***********, ** 06033


OBJECTIVE: Obtain a position in a challenging environment where I can use my leadership, communication, organization quality management control and contracting paralegal/project manager skills.

SKILL SET: A self-starter, highly motivated and results driven individual, with a focus on contract drafting and negotiations, tactful communication, personnel optimization, compliance with business and legal practices, excellent troubleshooting and decision making skills at the right time to achieve project goal. Adaptable to situational changes. Solid computer and typing skills.

SUMMARY: A multi-faceted professional who possess the talent, work ethic, communication and interpersonal skills required for success in the contract management legal arena. A senior paralegal that combines a unique ability to leverage strengths and assets of personnel into a productive team that consistently sets the standard for success. A valuable asset for any legal organization seeking to hire a proven contracting manager/paralegal professional with a consistent record of success. References available upon request.


1/2017 – current: Work from home while training part-time to obtain my financial license with the State of CT

1991 – 1/2017: Aetna Inc., Law & Regulatory Affairs Health Law Department - Senior Paralegal

Drafted template contracts, including non-disclosure & confidentiality agreements, network provider contracts (physician, hospital, behavioral health, provider groups, vision, dental, workers comp and employee assistance program providers), rental network and customer agreements, provider termination letters, letter of agreements, contract amendments and/or assignments, disclaimers for product marketing materials and signature authority delegations.

Created various contract training tools for account executives and contracting teams to maximize contract negotiations with customers and work practices within the business and legal departments. Specifically, drafted abridged annotated versions of such agreements, held contract interpretation and negotiation sessions and established work flows for reviewing and processing alternative contract language.

Assisted in the drafting and/or review of business policies, practices and procedures.

Conducted legal research and analyzed legal requirements. Created charts to capture applicable data.

Conducted, coordinated and/or managed market conduct and state regulatory exams, as well as assisted in drafting corrective action plans for compliance with regulatory deficiencies.

Submitted rental network filings, product market withdrawals with various state departments in 20 states and provider contract filings in 50 states.

Reviewed and proofread a plethora of customer and member communication materials, including marketing brochures, letters, postcards, articles and newsletters.

Corporate governance work including the election and resignation of Board of Directors and Officers of Aetna dental and behavioral health companies, drafted resolutions, coordinated board and quality committee materials.

Negotiated provider and customer contracts with customer’s legal counsel and/or contract manager.

Successfully managed internal and external relationships with senior clients and attorneys.

Trained new paralegals and attorneys who supported ancillary product businesses.

1990 – 1/1991: Wallace Law Registry, assigned to Aetna’s Health Practice Group - Paralegal

1987 – 1990: Connecticut Bank and Trust, Home Equity Department - Paralegal


Mental Health First Aid USA certificate, effective 11/2014 and expires 11/2017

Manchester Community College, Associates Degree in the Legal Assistant Program, 1987

Notary Public, commission expires 04/30/2018

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