Project Manager Customer Service

Darrell G. Ballard

**** ****** ***** *****: 970-***-****

Loveland, CO 80537 Email: ************@*****.***

Objective

Position as a Medical Information Systems Professional Services Manager, IT Project Manager or Sales Support Specialist using my extensive experience in medical systems installation, support and project management. Summary

An accomplished Project Manager and Implementation Engineer with over 30 years of experience in medical information systems implementation and support. Achievements and strengths include:

• Managed and supported systems from proposal to clinical use.

• Sales and service support with extensive diagnostic imaging background.

• Managed platform upgrades as part of a national team.

• Project management and implementation experience. Skills

• Resource Management: Selection, coordination and monitoring of both technical and clinical specialist teams

• Project management tools: Microsoft Project, Microsoft Visio and Smartsheet

• Software tools: Microsoft Word, Excel, PowerPoint and SAP

• Special skills: digital imaging systems, DICOM PACS, hemodynamic monitoring systems, ECG management systems, third party integrations Experience

AGFA HealthCare, Greenville, South Carolina

Senior Project Manager July 2007–December 2017

Managed AGFA IMPAX Radiology and Cardiology PACS, IMPAX Data Center VNA, Xero Enterprise Viewer and Enterprise Imaging implementation and integration projects for commercial, Air Force and Veterans Administration facilities in the western U.S., including new installations and upgrades, from sales proposal through customer acceptance and clinical use.

Emageon, Hartland, Wisconsin (formerly Camtronics/Analogic) Network Project Manager November 2005–May 2007

Managed Camtronics and Emageon HeartSuites VERICIS (cardiac PACS) and Hemo (hemodynamic monitoring) systems projects in the western U.S., including Darrell G. Ballard

970-***-**** ************@*****.***

installations and upgrades, from sales proposal through customer turnover and clinical use.

Experience (continued)

Camtronics/Analogic, Hartland, Wisconsin (Camtronics acquired by Analogic) Network Project Manager April 2000–November 2005

Managed Camtronics VERICIS (cardiac PACS) and PhysioLog (hemodynamic monitoring) systems projects in the western U.S., including installations and upgrades, from sales proposal through customer turnover and clinical use. Camtronics Medical Systems, Hartland, Wisconsin

Regional Field Service Engineer April 1994–April 2000 Provided western region sales, installation and customer service support for Camtronics products – including Archium and Philips Inturis systems. Philips Medical Systems, Houston, Texas

Field Service Engineer March 1987–April 1994

Installed, maintained and repaired medical imaging systems in the Texas Medical Center, specializing in Philips cardiac catheterization and digital imaging systems. Education

Bachelor of Science in Electronics Engineering Technology Texas A&M University, College Station, Texas, May 1986 Bachelor of Science in Physics, Minor in Mathematics Stephen F. Austin State University, Nacogdoches, Texas, December 1985 Training

AGFA IMPAX Radiology PACS

AGFA IMPAX Cardiology PACS

AGFA TalkStation Voice Reporting

AGFA IMPAX HeartStation ECG

Management

AGFA Connectivity Manager Broker

AGFA IMPAX Data Center VNA

AGFA Xero Enterprise Viewer

AGFA Enterprise Imaging

Camtronics Archium PACS

Camtronics Video Plus RF/C/A

Camtronics DSTV

Camtronics VERICIS PACS

Dell Premier Access Certification

Dell Server Configuration and

Management

Emageon PACS Operation and

Administration

Merge Understanding DICOM

Microsoft Windows NT Enterprise

Microsoft Windows 2000 Server Update

Microsoft Windows 2003 Server Update

Microsoft Project

Microsoft Visio

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