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Customer Service Administrative Assistant

Location:
Fort Worth, Texas, United States
Posted:
January 17, 2018

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Debbie Howard

*** ******* **

Saginaw, TX *****

817-***-****

ac32ml@r.postjobfree.com

EMPLOYMENT HISTORY:

SABRE HOSPITALITY GROUP 2 years

Customer service working in inbound call center using multi-line phones

PROSPECT AIRPORT SERVICES DFW AIRPORT... 6 months. Supervising other agents at traveler checkin points in the various terminals at DFW that serviced American Airlines flights. Checking passports, tagging luggage for flights, issuing boarding passes to passengers of American Airlines flights

PRIMERICA FINANCIAL SERVICES...2 years

Life insurance sales

AMERICAN AIRLINES

AAdvantage Customer Service 14 years RETIRED

Worked in call center on member frequent flier accounts and trained other new reps on the many programs we used every day. Extensive knowledge and use of SABRE reservation system Lead agent for 10 years.

IT'S A CHILDS WORLD DAY CARE CENTER 2 years

Lead teacher/Administrative Assistant/Bus Driver

As a lead teacher of 9-11 students, supervised a class of two year olds. Revised curriculum and prepared weekly lesson plans. As admin assistant, opened and closed the day care center each day. greeted parents, kept all student and teacher files current per city and state compliances. Collected tuition payments, assisted and scheduled staff training. Supervised staff of 10-12 teachers in absence of Director. Planned and scheduled summer activities for children ages 3-12. Assisted in production of school functions such as family picnics, Christmas programs and graduations.

IRVING INDEPENDENT SCHOOL DISTRICT 1 year

Office Aide/Lunchroom Monitor

Assisted teachers with copying, laminating, etc as needed. answered phones and other record keeping in attendance office of elementary school..

CERTIFICATIONS:

TEXAS DEPARTMENT OF INSURANCE Licensed

Life Insurance Agent for PRIMERICA FINANCIAL SERVICES

EDUCATION:

DALLAS COUNTY COMMUNITY COLLEGE 47 hours

CHILD DEVELOPMENT

AMERICAN AIRLINES FLIGHT ACADEMY 1998

SOUTHWEST TRAINING INSTITUTE, TUCSON ARIZONA

CHILD DEVELOPMENT CDA CERTIFICATE 1992

HIGH SCHOOL DIPLOMA

VOLUNTEER HISTORY

TARRANT AREA FOOD BANK

"SKYBALL" VOLUNTEER for 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016

OFFICER VOLUNTEER FOR "QUALITY of WORKLIFE" activities

while at AMERICAN AIRLINES



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