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Management Office

New Delhi, Delhi, India
January 17, 2018

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Mobile: +91-945*******



Seeking appropriate position with a reputed organization

Professional Summary

Over 2.5 years’ experience in facilities management, office administration and Procurement management

Currently associated with World technological products, Delhi, as Administration executive – Facilities

Flair for ensuring customer satisfaction and a result oriented approach with minimum cost has resulted in notable achievements in a short career span.

Have always worked towards achieving high levels of internal customer satisfaction within organization on the various Facility Services.

Have initiated various customer satisfaction/engagement actions to understand the customer needs better & deliver the services in accordance to the company guidelines.

Dedicated and focused, able to prioritize and complete multiple tasks and follow through to achieve project goals.

An independent and self-motivated professional able to grow positive relationship with clients and colleagues at all organizational levels

Energetic self-starter with strong communication skills work well independently or in a team.

Core Strengths

Procurement Management

Ensuring procurement as per product / services specification

Hand on experience on Tally software

Managing bidding and negotiation

Documentation: All the bills, quotations, Purchase Orders, Form(C), payments etc. should be filed properly

Housekeeping and Facilities Up keep

Ensure to take daily rounds of facilities and prepare a snag list to close the issues in house or through vendors.

Ensuring maintenance of the various checklists for Daily activities.

Monitor and control for checklists by conducting surprise checks.

Cafeteria Management

Surprise Kitchen Inspections of Offsite Kitchens to ensure uncompromised quality at all times.

Periodical Food Handlers Test conducted to ensure Quality Food is being served.

Menu Rotation & Incorporation of Seasonal Vegetable Options to form a Part of the day to day Menus.

Steering Food Committee Members to ensure Employee Participation to decide Cafeteria predations to ensure redressal to Employee Issues.

Conference Room Management

Ensuring the upkeep of the conference room.

Ensuring the equipment of the conference room are working fine.

Ensuring bookings for the conference room to be maintained properly.

Billing & Payment

Proper vetting of vendor’s invoice bills.

Ensuring the payment happens as per mutually agreed terms and conditions. .

Co-ordination with Procurement Team for yearly agreement for various services.

Ensure Transactional Integrity & Operational Integrity & Reporting at Apex Level if any anomaly noticed while conducting day to day operations.

Ensure Seamless Service in spite of Operational Delays in PO Generation/ Payment Processing without compromising on Quality.

Employment Details

Major Responsibilities (Apart from those listed above)

Monitoring the monthly consumption of stationery and other pantry consumables.

Monitoring the manpower strength of outsourced housekeeping company.

Defined SOP’s Concierge Services, Parking Services, Gym & Health Management & in house Medical Inspection Rooms and audits their governance mechanism.

Daily Reporting of Snag List & Closure

Daily Manpower Mapping & Shortfall Reporting.

SLA Monitoring & Reporting

Rollout of Job Schedules by FM & Cross Check & tally actual performance on ground at the end of the Shift.

Budget tracking for department.

Preparing Provisions for base location.

Follow up on Purchase Requisition and Purchase Order process.

Labor Compliance

Major Contributions & Achievements

Monitoring the consumption of stationery and other big ticket items and save excess cost.

Conduct Periodical Meetings with Vendors chaired by Facility Head as an ongoing process and confirm their transactional shortfalls which are impairing Payment Processing.

Share Variance Analysis Reports with the respective vendors – What was committed and what was delivered.


Facility upkeep – FM services

Data management & Reporting

Help desk and front desk management

Daily updated MIS Sheet Recording and E-mailing to Top Management.

Updating all incoming and outgoing courier.

Stationary distribution.

Overall Losses Monitoring and Record with Excel Sheet.

Production Entry in SAP Form

Daily Attendance record Submit HRD.


B.Sc. – Computer Science

Projects:- UPPTCL tender Co-ordination (Panels, Payments, Form “C” Commissioning)

Computer Proficiency

Ms Office



Personal Details

Date of Birth : 26 Aug 1992

Linguistic Skills : English, Hindi.

Strengths : Positive Attitude, Inter-personal & Communication Skills

Gender : Female

Marital Status : Married

Strong Points : Grasping new concepts & ideas, Team player

I hereby declare that the data and information given above are true and correct to the best of my knowledge and I hold responsible myself for any irregularities if found.


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