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Medical Assistant Customer Service

Location:
Fresno, California, United States
Posted:
January 17, 2018

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ELENA ESCOBEDO

Fresno Ca, *****

ac32cy@r.postjobfree.com

559-***-****

OBJECTIVE

Seeking to obtain a challenging and responsible position as a Medical Assistant in a facility where I can apply knowledge and experience, while being offered an opportunity for professional growth and advancement.

VALUE OFFERED

13 years of experience as a Certified Medical Assistant. Extremely reliable professional with high integrity. Deliver above and beyond expectations. Able to work well in self-managed and team-based environments. Fast and flexible learner. Goal oriented and career committed. E-clinical works and Medical manager software experienced.

PROFESSIONAL EXPERIENCE

C CARE- Fresno, Ca Dec 2014 to Present

RADIATION SCHEDULAR/MEDICAL ASSISTANT LEAD

Document information in patient record and/ or computer system. Updates medications on the EMR. Ensures patients are contacted prior to appointments to inform them of treatment schedule changes. Maintains cleanliness of radiation area throughout the day, including organizing reading materials. Scheduling block checks and patient treatments. Vital signs, scanning, assisting therapist, scheduling new patient consults.

FOOTHILL COMMUNITY CLINIC- San Jose, Ca July 2012 to Dec 2014

MEDICAL ASSISTANT

Obtained vital signs and chief complaint, performed venous and capillary procedures. Performed intradermal, intramuscular, subcutaneous injections. Performed tympanograms and ear irrigation’s, assisted with procedures. Make sure rooms are stocked, check daily schedule and re-print what will be needed for the day’s appointments. Check and record refrigerator/freezer log temps and the bump eye wash stations. Set up for procedures, clean instruments, wrap and autoclave. Immunizations and physical’s.

ROSS DRESS FOR LESS- San Jose, Ca July 2012 to Feb. 2014

SALES ASSOCIATE

Customer service as a number one priority and responding to customer service calls immediately. Handled

All customer issues in a courteous and helpful way. Cross-performed all assigned areas to ensure that merchandise

Sizing, ticketing and presentation are company standards. Performed daily recovery and light cleaning tasks

To ensure a neat, clean and organized store. Processed register transactions following company best practices

And meeting productively standards.

UROLOGY ASSOCIATES- Fresno, Ca June 2006 to July 2012

CERTIFIED MEDICAL ASSSISTANT/PHLEBOTOMIST

Performing a variety of routine blood draw procedures. Obtained information for laboratory records, explained procedures. Maintained inventory of supplies, reordering as required. Stocked supplies on carts and hand trays. U/A's, acute urinary retention and assisted physicians with several in office procedures.

FAMILY PLANNING ASSOCIATES- Fresno, Ca June 2004 to June 2006

CERTIFIED MEDICAL ASSISTNAT

Instructed and assisted patients in pre-operative and post-operative procedures and care. Used appropriate

Aseptic technique during performance of tasks. Transfer patients to and from exam table, positions patients for surgical procedures and assisted with transport to appropriate areas. Collected and reviewed data, including vital signs and diagnostic test reports. Performed clinical tasks including venipuncture, phlebotomy, medication administration and specimen collection/handling according to policy and procedure.

ASSOCIATES IN RESERCH/REGINA HAMLIN M.D. – Fresno, Ca Oct 2002 to June 2004

CERTIFIED MEDICAL ASSISTANT/CLINICAL DERMATOLOGY RESEARCH COORDINATER

Performing a variety of routine blood draws, venipuncture techniques using standard equipment, vacutainer tubes, tourniquets, syringes and butterfly needles. Utilized standard procedures for maintenance of positive patient identification, recorded appropriate collection information on proper requisitions. Other duties: prepared, processed, labeled and stored patient specimens and samples according to departmental procedures using standard techniques and equipment. Screening patients for study eligibility, randomizing patients and obtaining consent, obtaining study drug from the pharmacy and following patients through the course of their treatment, completing case report forms, coordinating and conducting patients follow up evaluations.

VOLUNTEER WORK

KAISER PERMANENTE – Fresno, Ca Aug 2013 to April 2014

Areas of volunteering in Medical Surgery Department and Pharmacy Department.

EDUCATION

ROOSEVELT HIGH SCHOOL – Fresno, Ca Aug 1997 to May 2000

DIPLOMA/MAJOR: GENERAL EDUCATION

LOS ANGELES VOCATIONAL INSTITUTE – Los Angeles, Ca Oct 2008 to Dec 2008

LICENSE/MAJOR: CERTIFIED PHLEBOTOMY TECHNICIAN 1 (Expired)

SAN JOAQUIN VALLEY COLLEGE – Fresno, Ca Feb 2001 to Sept 2002

ASSOCIATES DEGREE/MAJOR: CLINICAL AND ADMINISTRATIVE MEDICAL ASSISTANT

LANGUAGES SPOKEN

ENGLISH

SPANISH



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