Carolyn C. Singletary

**** ****** ***** **, ********, Ga 30126

678-***-****

ac32bx@r.postjobfree.com

Years of experience with transforming failing payroll departments into highly functional areas of excellence. Having the ability to build- document payroll and HRIS processes for companies to use as SOP’s. Proven track record for achieving goals, a passion and drive to see a positive result. Experience in system integrations, upgrades and implementation with HR/benefits/hris and payroll software for Canada and US..

ADP PC for Windows, ADP Pay Expert ADP Workforce Now, HRIS Systems, Ceridian, PeopleSoft, Ultipro, Workday Ezlabor, ICIMS, Excel, Kronos timekeeping system, ADP E-Time, JD Edwards GL Interface, MS Project, Client Profile Tool, Software implementation and conversion experience

HRQ Consulting Group 07/2017 - Present

Denver, Co

ADP WFN Payroll Consultant

Assisted with audit of ADP WFN implementation for payroll and SF as companies system of record for US and Canada

Documented desktop process and procedures for HR and payroll

Recommended process flow from HR/Benefits to payroll

Royak Consulting Group 10/2016-07/2017

Atlanta, Ga

Payroll Consultant/Project Manager/Functional Analyst - Ultpro

Project manager for an Implementation from Optimum system to Ultipro for a major distribution company.

Support project review calls (internal and external), coordinating and delivering on the project streams. Manage any changes to the scope of work and delivery schedule.

Working with the internal project team, clients and our local country payroll partners, to organize and run kick off meetings, create project plans and deliver implementation packs.

Define, agree and configure all interfaces, reports and systems configurations to successfully deliver the parallel payroll processes in Ultipro.

Working with the client to sign-off the project and document all the clients’ specific needs and processes.

Meet project task milestone and due dates

Responsible for client data integrity audits and corrections to ensure successful daily, quarter-end, and year-end process and printing for Ultipro system.

Provide day-to-day functional and payroll/tax support to achieve accurate payroll results for client projects in Ultipro.

Worked with Ultipro Standard and Business Intelligence (BI) reporting

Provided Leadership within an implementation team; ability to coach, train, mentor and lead others

Coordinate and perform lifecycle of assigned implementation projects in compliance with Ultimate Software’s implementation methodology (Data Mapping, Parallel Testing, Live Processing and Support Transition)

Work with associates to learn current processes and analyze for improvement in Ultipro.

Kanaad Consulting 02/2016 – 09/2016

Atlanta, Ga

HCM or Payroll Consultant/Project Manager/Functional Analyst

Upgrade clients from ADP solution to Workforce Now v12

Consult with users, management, vendors and technicians to assess HCM cloud computing needs & system requirements.

Engage client and business owners with requirements gathering, process redesign and gap analysis.

Perform project work tasks as required to meet project deadlines and client expectations.

Manage project issues and risks, communicate status and escalate concerns to project sponsor/business owners.

Migrating data from one software to another.

Handling of trouble tickets and change request.

Work with technical and security architects to mitigate product gaps, facilitating functional analysis of the test environment

ADP via Foster Thomas Consulting 8/2015 – 02/2016

Atlanta, Ga

HCM Benefit Implementation Consultant

Consult with clients to deliver a comprehensive ADP Workforce Now solution.

Analyze existing systems, interface requirements, business processes.

Partner with clients to understand their business and related needs.

Incorporate new processes, tools and approaches when recommending an ADP Workforce Now solution.

Utilize broad knowledge to recommend solutions to the client when appropriate.

Understand client business issues and concerns and recommend and implement appropriate solution

Build long term relationship and trust.

Exchange routine information with members of client project team, including priorities, timeliness and issues.

Monitor client satisfaction throughout the project to ensure my clients are very satisfied.

Interactive Communications Inc. 9/2008 - 7/2015

Atlanta, GA

Payroll/HRIS Manager

Managed Payroll/HRIS System in a shared service environment via ADP Workforce Now for 2000+ US (Including Puerto Rico) and Canadian employees.

Ensured payrolls are run timely for all biweekly and semi-monthly (Hourly, salaried and salaried – nonexempt).

Worked with ADP to ensure compliance with applicable federal and state legislation.

Handled all payroll garnishments (Includes child support, tax levies and court order.

Approved manual checks if needed.

Quarterly/annual taxes, state taxes, Local taxes and IRS requests.

Processed and distributed employee W-2’s and T4’s (Canada).

Responsible for Workers Comp, RRSP’s and 401k audits.

Audit Benefit plan deductions; new enrollments, changes, and required reporting. Handle all reporting in the Payroll and HRIS systems for Canada/US and PR

Managed carrier connection files to and from ADP.

Validated, audit and managed all changes in the HRIS systems.

Worked closely with the Benefits Manager on open enrollment and/or any other benefit changes.

Worked closely with Accounting, Finance and Internal Audit team on 401k reconciliations, payroll reconciliations and SOC compliance along with any other major updates such as company-wide department changes on a fiscal year basis.

Managed and trained HR/Payroll Coordinator.

Worked closely with IT team on internal Audits, Implementations and various projects.

Integrated systems such as ICIMS, Halogen and Active Directory to ADP Workforce Now (system of record). Worked with various teams to ensure accuracy of the integration.

Implemented/Upgraded ADP systems from Pay Expert to ADP Workforce Now

Implemented ICIMS(Applicant tracking system) and integrated into ADP Workforce Now

Implemented Workforce Now from Ceridian for Canada

Education:

Texas Southern University

Houston, Texas

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